Communication with management was our biggest problem! We were delayed getting in which stressed everyone out including me after a long drive. I tried to solve the problem before we left so this would not happen. I sent many text to management with the same response and got nowhere. My 13 year old daughter was put down as cardholder, how I have no clue so be sure to be thorough with your paperwork because management is awful with communication. The views were fabulous location was great. This is kid friendly hotel, pool bar closes early. Be sure to bring stuff for the kitchen like dish soap, paper towels, garbage bags, and extra towels blankets salt pepper coffee simple things not enough of, thank God the condo itself supplied extra towels but when I asked management they said thatâs what you get. Other than that our stay was good.