The Elser Hotel Miami

4.0 star property
VIP Access

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Ocean View Two Bedroom Suite with King/Queen ADA | Hypo-allergenic bedding, Tempur-Pedic beds, minibar, in-room safe
Full-sized fridge, microwave, oven, stovetop
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
398 NE 5th Street, Miami, FL, 33132
  • Place, Downtown Miami Shopping District
    ‪1 min walk‬
  • Place, Bayside Marketplace
    ‪1 min walk‬
  • Place, Bayfront Park
    ‪1 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Bay View One Bedroom Suite with King Bed

9.2 out of 10
Wonderful
(17 reviews)
  • Bay view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Bay View One Bedroom Suite with King Bed ADA

10.0 out of 10
Exceptional
(3 reviews)
  • Bay view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Bay View Studio with King Bed

9.2 out of 10
Wonderful
(179 reviews)
  • Bay view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Bay View Studio with King Bed ADA

10.0 out of 10
Exceptional
(4 reviews)
  • Bay view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Bay View Three Bedroom Suite with King/King/Queen

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 107 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

Bay View Two Bedroom Suite with King/Queen

9.6 out of 10
Exceptional
(20 reviews)
  • Bay view
  • 107 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Bay View Two Bedroom Suite with King/Queen ADA

  • Bay view
  • 107 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 King Bed

City View One Bedroom Suite with King Bed

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

City View Three Bedroom Suite with King/Queen/Queen

7.6 out of 10
Good
(10 reviews)
  • City view
  • 121 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, City View

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 121 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

City View Three Bedroom Suite with King/Queen/Two Twins

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • 118 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

City View Three Bedroom Suite with King/Queen/Two Twins ADA

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 118 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

Ocean View One Bedroom Suite with King Bed

9.8 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View One Bedroom Suite with King Bed ADA

  • Ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View Three Bedroom Suite with King/Queen/Queen

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 112 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Ocean View Two Bedroom Suite with King/Queen

8.8 out of 10
Excellent
(16 reviews)
  • Ocean view
  • 99 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Ocean View Two Bedroom Suite with King/Queen ADA

  • Ocean view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

The Elser Hotel Miami

Hotel with a nearby private beach, steps from Bayside Marketplace
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Additionally, a 24-hour health club, a beach bar and a poolside bar are on-site. Weekly housekeeping is available.
The Elser Hotel Miami offers 646 air-conditioned accommodations with washers/dryers and minibars. Rooms open to balconies. This accommodation offers separate sitting areas and includes dining tables. Beds feature Tempur-Pedic mattresses. 55-inch Smart televisions come with cable channels. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, slippers, hairdryers and toothbrushes and toothpaste.

This Miami hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a weekly basis. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on a limited basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Elser Hotel Miami's great location gets high marks from our customers. During your stay, you're just a quick walk from Bayside Marketplace. Features include 2 bars, an outdoor pool and a restaurant.
  • Free WiFi
  • The restaurant, beach bar and poolside bar offer choices for drinking and dining
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym, yoga classes and fitness classes
  • Guests have great things to say about the pool and the location
  • Steps from Bayside Marketplace and Downtown Miami Shopping District
  • Cats and dogs welcome for a fee (restrictions apply)
A private beach is featured. The Elser Hotel Miami offers its guests an outdoor pool, a 24-hour health club, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at The Elser Hotel Miami. For a fee, parking is available. A complete renovation of The Elser Hotel Miami was completed in November 2022.

This 4-star Miami hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to noon.
ViceVersa – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
The Elser Bay Terrace – This rooftop bar only serves light fare. Happy hour is offered. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 75 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 25 to 50 for adults and USD 25 to 50 for children
  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Elser Bay Terrace
  • ViceVersa

Things to do

  • 24-hour health club
  • Fitness classes
  • Hot tub
  • Outdoor pool
  • Yoga classes

Family friendly

  • Dining table
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 49 floors
  • Banquet hall
  • Built in 2022
  • Communal living room
  • Renovated entire property - November 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Espresso maker
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Paper towels
  • Restaurant dining guides
  • Separate dining area
  • Wet bar

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 125 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 66.67 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Bicycle storage
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property beach club access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 25 to 50 for adults and USD 25 to 50 for children
  • Valet parking fee: USD 75 per night (in/out privileges)
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

The Elser Hotel Miami Hotel
The Elser Hotel Miami Miami
The Elser Hotel Residences Miami
The Elser Hotel Miami Hotel Miami

The Elser Hotel Miami Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2728 out of 3732 reviews
Rating 8 - Good. 471 out of 3732 reviews
Rating 6 - Okay. 246 out of 3732 reviews
Rating 4 - Poor. 134 out of 3732 reviews
Rating 2 - Terrible. 153 out of 3732 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Antonae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and room view is beautiful
Stayed 3 nights in Nov 2025

10/10 Excellent

Carla

Liked: Cleanliness
Excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Vincent

Stayed 2 nights in Nov 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and the view was perfect.
Stayed 1 night in Nov 2025

10/10 Excellent

Jon

Stayed 2 nights in Nov 2025

4/10 Poor

PHILLIna

Disliked: Amenities
Over price, no amenities,,,great location….not the most friendly folk
Stayed 1 night in Nov 2025

10/10 Excellent

Aminata

Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best stay ever
Stayed 2 nights in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, clean place for pre cruise hotel!
Stayed 1 night in Oct 2025

10/10 Excellent

Cecil

Stayed 2 nights in Nov 2025

6/10 Okay

Jack

Rooms were fine. Loved the elevators. Food at the pools was very good. On the negative. Asked for a room that was not next to an elevator. She gave us one anyway. When we went back she became agitated with us. Talked down to us. Can’t believe we had to share the elevator with staff… dirty laundry, workers, etc. Two times when the elevator stopped at our floor we could not get on. Once we had to wait twice because there was no room for my wife and myself.
Stayed 2 nights in Nov 2025

4/10 Poor

Calien

The pipes whine and hum, this appears to be a well-known issue.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ismael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was awesome, really nice views of bayside and downtown.
Stayed 1 night in Sep 2025

6/10 Okay

Angelica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My boyfriend and I stayed at The Elser for my birthday weekend, and while the property itself is beautiful, the overall experience was disappointing. When we arrived, the wait for our room took forever. The view was stunning and we were able to use the pool while we waited, which was nice, but the customer service throughout the stay was extremely slow. We had to call multiple times just to get basic supplies like toilet paper and paper towels. At the pool, one of the workers was very hostile, telling us we needed to turn our music off immediately because it wasn’t allowed — the tone was unnecessarily aggressive. The service at the restaurant was also poor; every time we asked for something, staff responded with rude attitudes. The building itself feels unorganized. Even using the elevators is confusing, since they require scanning before entering, and we heard several other guests complaining about how chaotic things felt. Overall, it’s a beautiful place with great views, but the management and customer service need major improvement.
Stayed 5 nights in Nov 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfy
Stayed 2 nights in Nov 2025

2/10 Terrible

Michael

Travelled with family, Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
HORRIBLE experience! Check in was a total sh*t show! We prechecked in at 2:00pm and did not get into our room until 7:00pm, three hours after their 4:00pm check intime. The lobby had over a hundred guests crammed in there waiting on rooms, yet you had people walking right in and getting checked into their rooms immediately. Then we get to our three-bedroom suite, and the bathroom door handle falls off when I go to open the door. We called the front desk four times and went down there in person once requesting blankets for the sleeper sofa for our friend's son. Finally, 2 1/2 hours later at 11:00pm they brought them, with no pillows (which they never did bring). We had to keep calling from our cell phones because the room phone did not work and they never came to look at that either. The front desk told us a manager would call us to get a partial refund, and I still have not heard from anyone. your room key only allows you to access the floor you are staying on or the pool level, so you can't go to your family's room if it's on a different floor and you cannot access the elevator without the room key (even if you're on your floor already). That seems like a safety hazard to me.... what happens if you have an emergency or a family member staying on a different floor needs help and cannot call for help because your room phone doesn't work and you can't get into the elevator if you don't have the key card with you? I would go stay at a Motel 6 before staying here again!
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with amazing views. All staff members are very attentive to guest needs
Stayed 1 night in Nov 2025

2/10 Terrible

Stephanie

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and amazing service
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff courteous, new building, close to a lot of amenities
Stayed 5 nights in Nov 2025

10/10 Excellent

Peyton

Stayed 2 nights in Oct 2025

2/10 Terrible

Blake

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It took forever to check in and it was a disaster.
Stayed 1 night in Nov 2025

10/10 Excellent

Eduardo

Stayed 1 night in Nov 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025