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Hampton Inn by Hilton Middletown

2.5 star property

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Photo gallery for Hampton Inn by Hilton Middletown

Exterior
Restaurant
Premium bedding, pillow-top beds, desk, laptop workspace
Lobby
BBQ/picnic Area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Breakfast included
  • Parking included

Explore the area

View in a map
20 Crystal Run Crossing, Middletown, NY, 10941
  • Galleria at Crystal Run
    ‪1 min drive‬
  • Orange County Fairgrounds
    ‪3 min drive‬
  • Orange County Fair Speedway
    ‪4 min drive‬
  • Newburgh, NY (SWF-Stewart Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, One King Bed, Non-Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, One King Bed, Non-Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room

Premium bedding, pillow-top beds, desk, laptop workspace

Room

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Queen Beds, Non-Smoking, Accessible

Premium bedding, pillow-top beds, desk, laptop workspace

Two Queen Beds, Non-Smoking, Accessible

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Room, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | Premium bedding, pillow-top beds, desk, laptop workspace

Room, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Queen Beds, Non-Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Two Queen Beds, Non-Smoking

8.8 out of 10
Excellent
(30 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn by Hilton Middletown

Suburban hotel with free breakfast and fitness centre
Along with a fitness centre, this hotel has a 24-hour business centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site. Change of towels is available on request
Hampton Inn by Hilton Middletown offers 127 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Middletown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn by Hilton Middletown. During your stay, you'll be within walking distance of Galleria at Crystal Run. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Galleria at Crystal Run and a few minutes from Orange County Fairgrounds
  • Cats and dogs welcome for a fee (restrictions apply)
Hampton Inn by Hilton Middletown offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 797 square feet (74 square metres) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly Hampton Inn by Hilton Middletown. Self parking is free.
Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 797 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 30 May and close on 05 September.
  • Pool access available from 8:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Middletown
Hampton Inn Hilton Middletown Hotel
Middletown Hampton Inn
Hampton Inn & Suites Newport/Middletown Hotel Middletown
Hampton Inn And Suites Newport/Middletown
Hampton Inn Middletown Hotel
Hampton Inn Middletown Hotel Middletown
Hampton Inn Hilton Middletown
Hampton By Hilton Middletown
Hampton Inn by Hilton Middletown Hotel
Hampton Inn by Hilton Middletown Middletown
Hampton Inn by Hilton Middletown Hotel Middletown

Hampton Inn by Hilton Middletown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 514 out of 1007 reviews
Rating 8 - Good. 309 out of 1007 reviews
Rating 6 - Okay. 109 out of 1007 reviews
Rating 4 - Poor. 42 out of 1007 reviews
Rating 2 - Terrible. 33 out of 1007 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Louis

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Thomas

Liked: Cleanliness
Good location except not much choice for food. Only Outback nearby.

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. We were there for one night and the hotel was clean and quiet. We had breakfast at the hotel the next morning and there was a wonderful lady running it that was so kind and friendly, I hope they realize what an amazing employee they have!
Stayed 1 night in Apr 2025

10/10 Excellent

John

Stayed 1 night in Apr 2025

8/10 Good

Thomas

Stayed 1 night in Apr 2025

6/10 Okay

Colleen

Disliked: Amenities
Stayed 3 nights in Apr 2025

4/10 Poor

Alexandro, Fullerton

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
Out of 5 days they went to clean the room once. Not enough staff to clean up after guests who leave food on the table or floor after eating breakfast. Asked for clean towels and toilet paper and they were never delivered to the room. Easy to find parking. Breakfast was ok.
Stayed 5 nights in Apr 2025

4/10 Poor

ahmad, Corona

Travelled with family
Liked: Staff & service
Disliked: Amenities
Expedia claims that the hotel has heated outdoor swimsuits by pool while in reality the pool is close and does not open before mid of June. Gym room has one universal weight and it is broken. Breakfast is average. For the rate I paid $165 per night, it is not worth it. Expedia should reimburse me the full amount for false advertisement
Stayed 1 night in Apr 2025

8/10 Good

Ebrahim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As described and expected

Hotel was available at the last minute as my other reservation was abruptly canceled by the other hotel. Check in and check out were smooth. Staff were friendly. Front desk was very knowledgeable about the area and recommended nice places to go to for kid activities dinner etc. Ample parking and location was close to places and about 10 minutes from legoland. Hotel otherwise as described.
Stayed 1 night in Apr 2025

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I do have one complaint. The water never got hot. It was luke warm at best, so showering wasnt a great experience. There was no notification that there was an issue with hot water.
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our family needed a quick overnight place and this was perfect! Hampton Inns are our family’s favorite!
Stayed 1 night in Apr 2025

6/10 Okay

Ron

Travelled with family
Disliked: Staff & service, property conditions & facilities

Average at best

Average. Staff sub par. Especially the female staff member on the front desk. Small girl, lots of attitude. Not good for your hotel. Breakfast sub par, choices limited, but always running out of options, and it took long periods of time to have those options refilled. Staff just did not seem to really care less about anything.
Stayed 3 nights in Mar 2025

10/10 Excellent

Laura

Good location
Stayed 1 night in Mar 2025

2/10 Terrible

Chris

Stayed 1 night in Mar 2025

10/10 Excellent

Corey a

Liked: Cleanliness, staff & service, property conditions & facilities
Greatbolace
Stayed 1 night in Mar 2025

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Guy, Quebec

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Dina

Stayed 1 night in Mar 2025

8/10 Good

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience at this location was great! The staff were very knowledgeable, friendly and courteous so I have no complaints. Also, the room was very clean!
Stayed 2 nights in Mar 2025

10/10 Excellent

thomas

Stayed 1 night in Dec 2024

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and friendly staff at check in
Stayed 1 night in Mar 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
After driving several hours, Front desk clerk (Matthew) greeted me with a smile and eye contact. Very professional first impression of hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Toussaint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025