8/10 Good
Denise
Travelled with partner
15 May 2025
Importantly, I booked a room with the queen size bed and correctly informed them there be two people. After a long day of travel I got pretty schooled at the front desk and ended up paying about an additional 250 American dollars to be "upgraded" to a room with a larger bed because "Queen means single". I wish they were much more clear on the website or when I called the hotel to confirm my reservation. At all times they knew there would be two people so I felt a little taken advantage of at a time when I was not in a position to bargain. We actually do like this property, but we were there for sightsee and it is a couple of subway rides from the major areas. The property itself is very cool. The rooms are a little small but the beds are comfortable. The breakfast is excellent and we had an early train our last day they offered to get us breakfast boxes which were delicious to take with us and called a cab that was there in less than a minute. Although there is a lot of outdoor beautiful spaces, you really cannot just use them. In addition to being a guest hotel, they like you to be buying something from the coffee bar or the restaurant we were quite scolded for just bringing some food back to eat outside; we could not eat in our room because they were cleaning it.
Denise
Stayed 3 nights in May 2025