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Novotel Milan Malpensa Airport

4.0 star property

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Photo gallery for Novotel Milan Malpensa Airport

Lobby sitting area
Bar (on property)
Front of property – evening/night
Outdoor pool, pool umbrellas, pool loungers
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Room service

Explore the area

View in a map
Via Al Campo 99, Cardano al Campo, VA, 21010
  • Place, Hospital Sant Antonio Abate
    ‪4 min drive‬
  • Place, Volandia Museum of Flight
    ‪6 min drive‬
  • Place, Safaripark
    ‪21 min drive‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(41 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room, 2 Single Beds

8.2 out of 10
Very good
(16 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(11 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Novotel Milan Malpensa Airport

Family-friendly hotel with 24-hour fitness centre and 24-hour business centre
This hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
Novotel Milan Malpensa Airport offers 208 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include a separate bath and shower, bidets, complimentary toiletries and hairdryers.

This Cardano al Campo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel Milan Malpensa Airport. During your stay, you'll be close to Hospital Sant Antonio Abate. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 6 meeting rooms
  • On-site recreation includes a 24-hour gym and a playground
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by car from Hospital Sant Antonio Abate and 5 minutes from Museo Maga
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Novotel Milan Malpensa Airport offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 2293 square feet (213 square metres) and includes a conference centre. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Novotel Milan Malpensa Airport. An airport shuttle (available on request) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Cardano al Campo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Novotel Milan Malpensa Airport has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times and on request
  • Covered parking on site (EUR 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (2,293 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 40
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Airport shuttle fee: EUR 5 per person (one-way)
  • Covered self-parking fee: EUR 10 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Novotel Milan Malpensa Airport offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Novotel Hotel Milan Airport Malpensa
Novotel Milan Malpensa Airport
Novotel Milan Malpensa Airport Hotel Cardano al Campo
Novotel Milan Malpensa Airport Hotel
Novotel Milan Malpensa Airport Cardano al Campo
Novotel Milan Malpensa Airport Hotel
Novotel Milan Malpensa Airport Cardano al Campo
Novotel Milan Malpensa Airport Hotel Cardano al Campo

Novotel Milan Malpensa Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 410 out of 1002 reviews
Rating 8 - Good. 304 out of 1002 reviews
Rating 6 - Okay. 156 out of 1002 reviews
Rating 4 - Poor. 72 out of 1002 reviews
Rating 2 - Terrible. 60 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Tetyana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The rooms are tiny ( even the bigger) The furniture is very old. The breakfast is limited. But the restaurant for lunch and dinner is great. It is close to the airport.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kelley

Stayed 1 night in Jun 2025

10/10 Excellent

Luciano

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, practical and efficient. Only thing, more AC needed.
Stayed 1 night in Jun 2025

6/10 Okay

martin

Business traveller
Stayed 1 night in Jun 2025

2/10 Terrible

DrKrish

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property is good , well maintained but extras are terrible. Check in time is 2 PM, we came on 5 PM , Had to pay 40 Euros ! For late check In ! Rest things are fine.
Stayed 1 night in Jun 2025

8/10 Good

Stefano

Stayed 1 night in Jun 2025

4/10 Poor

Ismail

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at Novotel Milan Malpensa and honestly, it was a pretty awful experience. The reception staff at check-in was unbelievably rude—condescending and dismissive. I reported that the AC wasn’t working in my room, and after waiting over two hours with no action, I went back down to ask for a room change. The guy lied straight to my face saying the hotel was “fully booked” and that I had no choice but to stay in that hot room. Only after arguing and stating I had asthma, did he magically find me another room. Totally unacceptable attitude and zero empathy. The rooms themselves? Old, tired, and far from truly clean—definitely didn’t feel like a 4-star hotel. The whole place felt more like a 2-star operation with a fancy name slapped on. The only saving grace was the restaurant: the staff were kind, professional, and genuinely helpful. The food was great and breakfast was also solid. If it wasn’t for them, this would’ve been a 1-star review. Bottom line: I wouldn’t recommend staying here. If you’re expecting a proper Novotel-standard experience, prepare to be disappointed.
Stayed 1 night in Jun 2025

10/10 Excellent

Jessenya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at near Malpensa Airport. We decided to stay there on our last night in Italy to be close to the airport since Milan Centrale is an hour away and we had a morning flight. This hotel was perfect, had shuttle service ( for a fee to airport ) and it’s 5 min away . Highly recommend
Stayed 1 night in May 2025

6/10 Okay

David

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
.
Stayed 1 night in May 2025

6/10 Okay

Carlos Alberto

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mully

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once again, the staff were terrific. Friendly accommodating and helpful. It’s nice to find a hotel with a staff or five star.
Stayed 1 night in Jun 2025

8/10 Good

William, Rumson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in May 2025

6/10 Okay

David

Disliked: Staff & service
Service at check-in was indifferent, restaurant delivered raw hamburger (priced at EUR 25), and caprese salad instead of Caesar salad as ordered. Room on first stay was in order and serviceable, room on second stay was not clean and AC did not work. Only stayed here a second time because close to airport.
Stayed 1 night in May 2025

10/10 Excellent

fiona

Stayed 1 night in May 2025

6/10 Okay

yapei

Liked: Staff & service
Room seems is not clean, bath towels are old, need to replace. Front desk is very helpful, it’s close to airport.
Stayed 1 night in May 2025

8/10 Good

tawfeg

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

alice

Travelled with family, Travelled with group
Liked: Staff & service, amenities
prety good hotel with price we paid.
Stayed 2 nights in May 2025

6/10 Okay

ZIAUR

Travelled with group
Liked: Cleanliness
Hotel pool was closed for the entire trip. Staff in the restaurant and bar are very slow in responding to requests. Area around hotel is limited, there is nothing to do or any restaurants nearby.
Stayed 2 nights in May 2025

8/10 Good

Jean-Francois

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot was not lit as webkedtbinbthe morning. Check in was efficient but our room key did not work so we had to return to the reception to have it activated.
Stayed 1 night in May 2025

6/10 Okay

OLIVER

Business traveller
Liked: Cleanliness, staff & service
Sink was clogged and body soap was empty for 3 days during my stay. air conditioning was not working either. hot water in shower did not stay hot.
Stayed 3 nights in May 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Mully

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Novotel is a little farther from the airport than we expected however, the hotel offers a shuttle for five euro per person. Hotel is clean. Staff are extremely friendly and the breakfast is excellent. The hotel is out in the middle of nowhere so it is a perfect overnight stay pre or post travel but not much more.
Stayed 1 night in Apr 2025

10/10 Excellent

jorge

Liked: Cleanliness
Very good
Stayed 1 night in Apr 2025

6/10 Okay

Aldwin

Travelled with family
Disliked: Staff & service, amenities
The hotel is okay but no access to public transport, taxi and hotel shuttle is very costly. The reception staff are not very helpful especially to tourists who don’t speak their language.
Stayed 5 nights in Apr 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025