This place was booked for us 9/19 and not available upon our arrival a day later 9/20 due to ferry cancellations. I had communicated with the agent who oversees the rental the day before and had mentioned we would arrive early morning 9/20 but our room was locked and they never said a thing. The property owners were apologetic offered us water and cookies while they got in contact with the agent
The property was just basic, good views, quiet area next to the beach. Be ready to walk or rent a car.
Initially it lacked a coffee machine, which they provided next day. But furniture, utensils and decor was just basic, not what I would expect for the price point I paid. Quite under-maintained fittings in kitchen and bathroom.
Almost daily cleaning service was good
Les points faibles : Personnel et service et confort de la chambre
construction work at hotel while there
We had a very bad experience there - they were doing construction work at the hotel while we were staying there and there was loud noise throughout the day. I called them up to let them know and they said they would get back to us. They never got back to us.
Property was nice, it was a bit of a walk away from the port more like 25 minutes with luggage. The staff were very kind, communicated the basics through WhatsApp and we enjoyed our stay but would recommend closer to the port next time
The location was very good with easy access to the beach, restaurants and shops and the apartment has a great view. The daily cleaning and fresh towels every few days were lovely.
On the downside, it was lacking in cooking supplies (ie. no cutting board and no coffee machine), if youâre planning on eating out every meal then this isnât a problem.
Also, while the view is great, some shade in the afternoon would have been perfect!
It was great, 10 minute walk to seaside restaurants and 15 mins right into the port town. The beach across the street was very good, very swimmable and the life guard tower is right across the street. Mini mart is 10 minute walk. Perfect location.
Location a decent walk from the port. But location across from beach is phenomenal. Air conditioning in every room was outstanding. The interior was deficient of adequate and nice furniture, the toilet struggled to flush even with one piece of toilet paper, and the place had insects like mosquitos all in the bathroom. Apart from that, and maybe the bed being cheap, decent spot.
On Expedia website, Play on the Sands is advertised in pictures as a lovely building with a garden however our SUPERIOR studio apartment was in a building next do above a derelict restaurant. Although advertised as having a garden, there is NO garden for this apartment. View from the window is a building site next door and it was noisy from the building works on Saturday morning
In my option, there is nothing superior about this apartment. The curtains do not fit properly. The curtain on the window has disgusting stains on it. The sofa bed is covered by a throw however it also has stains on it. The shower pole was detached when we arrived which was dangerous as it holds the shower glass in place. The TV does not work. The shelf by the patio door is about to fall off the wall therefore it is unsafe.
I contacted the hotel management team through expedia however they did not respond. I therefore contacted Expedia who also could not initially get hold of the hotel.
Eventually through Expedia, Play on the Sands offered a ÂŁ50 refund. This is an absolute insult considering all the ussues. Expedia gave us a ÂŁ30 refund so a total of ÂŁ80. This is totally unacceptable.
Housekeeping on exedia, it states daily housekeeping. We stayed for 4 nights/5 days and the room was only cleaned once.
Positives- the room is a reasonable size
The balcony ( although not very clean) is a reasonable size
There is a beach right across the road.
There is a sea view from the balcony
Location was good everything was nice, nothing bad to say about the place only one small detail there was no salt or sugar in the room and no paper towels for the kitchen
While the apartment was clean and in a great location, the photos advertised were of a different unit and the double bed advertised was actually a sofa bed. This was very disappointing and when we reached out to the management company they didnât do anything to help and tried playing off their false advertising. The space is great for 4 people but not 6 as the sofa bed was very uncomfortable. I hope the company updates the listing with actual photos of the unit and includes the sofa bed in the listing rather than a double.
Location is right on the beach. Great restaurant 3 doors down. 2 min drive to downtown. The apartment is great but needs to be better furnished⊠it is very basic.