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Sonesta Milwaukee West Wauwatosa

3.5 star property

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Photo gallery for Sonesta Milwaukee West Wauwatosa

Terrace/patio
Meeting facility
1 bedroom, desk, laptop workspace, iron/ironing board
Lobby
Lobby lounge

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
  • Parking included
  • Laundry

Explore the area

View in a map
10499 W Innovation Dr, Milwaukee, WI, 53226
  • Place, Children's Hospital of Wisconsin
    ‪13 min walk‬
  • Place, Milwaukee County Zoo
    ‪14 min walk‬
  • Place, Mayfair Mall
    ‪2 min drive‬
  • Airport, Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible One Bedroom Suite )

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Hearing Accessible One Bedroom Suite )

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Preferred King)

1 bedroom, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed (Preferred King)

7.2 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing Accessible Deluxe Two Queens)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing Accessible Deluxe Two Queens)

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Deluxe Two Queens)

1 bedroom, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds (Deluxe Two Queens)

7.2 out of 10
Good
(92 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible Deluxe King)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Hearing Accessible Deluxe King)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility Roll in Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility Roll in Shower)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility Roll in Shower One Bedroom)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility Roll in Shower One Bedroom)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

7.8 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 1 King Bed (One Bedroom Suite King)

1 bedroom, desk, laptop workspace, iron/ironing board

Superior Suite, 1 King Bed (One Bedroom Suite King)

7.8 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Deluxe King)

1 bedroom, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed (Deluxe King)

8.4 out of 10
Very good
(149 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Sonesta Milwaukee West Wauwatosa

Suburban hotel with free local area shuttle and 24-hour health club
An indoor pool, a restaurant and a 24-hour health club are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a bar/lounge, a business centre and conference space. Housekeeping is available on request.
Sonesta Milwaukee West Wauwatosa offers 198 accommodations with coffee/tea makers and a hairdryer. Televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Milwaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

Our customers tell us that they can't get enough of the helpful staff at Sonesta Milwaukee West Wauwatosa. During your stay, you'll be within walking distance of Milwaukee County Zoo. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and 8 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Milwaukee County Zoo and 6 minutes from Wisconsin Exposition Center
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
Sonesta Milwaukee West Wauwatosa offers its guests an indoor pool and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 8 meeting rooms are available. Event space at this hotel measures 5908 square feet (549 square metres) and includes conference space. The business-friendly Sonesta Milwaukee West Wauwatosa also features dry cleaning/laundry services, a front desk safe, and an ATM. A free area shuttle within 3 miles is available. Free self parking is available.

This 3.5-star Milwaukee hotel is smoke free.

Innovation – This restaurant only serves dinner. Guests can enjoy drinks at the bar.
The Lounge – This bar only serves dinner. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Innovation
  • The Lounge

Things to do

  • 24-hour health club
  • Indoor pool

Family friendly

  • Free area shuttle
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 5,908 square feet of conference space
  • 8 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Milwaukee
Crowne Plaza Milwaukee West
Crowne Plaza Milwaukee West Hotel
Crowne Plaza Milwaukee West Hotel Wauwatosa
Crowne Plaza Milwaukee West Wauwatosa
Crowne Plaza West Milwaukee
Milwaukee Crowne Plaza
Crowne Plaza Wauwatosa
Crowne Plaza
Crowne Plaza Milwaukee West
Sonesta Milwaukee West Wauwatosa Hotel
Sonesta Milwaukee West Wauwatosa Milwaukee
Sonesta Milwaukee West Wauwatosa Hotel Milwaukee

Reviews

Sonesta Milwaukee West Wauwatosa Reviews

7.6

Good

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 699 out of 1801 reviews
Rating 8 - Good. 418 out of 1801 reviews
Rating 6 - Okay. 313 out of 1801 reviews
Rating 4 - Poor. 191 out of 1801 reviews
Rating 2 - Terrible. 180 out of 1801 reviews

Reviews

10/10 Excellent

Hong

Stayed 3 nights in Aug 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Vonetta, Milwaukee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with friendly staff. I appreciate the grab and go breakfast
Stayed 3 nights in Aug 2025

2/10 Terrible

Phillip

Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Liked: Cleanliness
Olivia at front desk was friendly and helpful. Toilet paper was horrible, falling apart when using. Drapes were extremely frayed.
Stayed 2 nights in Aug 2025

4/10 Poor

Kellie, Milwaukee

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place has really gone in the wrong direction. Clearly understaffed. Young people at front desk. No sign of a manager and if they were on property, no name tag visible. Very busy place, mold in bathroom, tiles missing around the shower, Full garbage outside. Carpets dirty. Elevator carpet with logo very dirty. Floor under carpet, big black grease marks, sticky from floor tape. I told front desk after I interrupted their personal conversation to inform of issues. No action, nothing. This place is a no go for us. Too bad, it used to be a Crown Plaza but now it is a lower end hotel for people that clearly abuse the property. Smoking outside as you exit the door is constant. Butt station full, bench dirty and occupied by smokers.
Stayed 6 nights in Aug 2025

6/10 Okay

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Travelled with family
The stay was just ok. Breakfast was disappointing, wasn’t aware that bar/ restaurant wasn’t open until 2 days before our stay.
Stayed 2 nights in Aug 2025

8/10 Good

Sandra

Liked: Staff & service
Staff helpful and friendly.
Stayed 2 nights in Aug 2025

4/10 Poor

Joy, Oshkosh

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The room was never cleaned. I was there for 4 days and it was never cleaned. The towels are hard and scratchy. When I checked out there was no one at the desk and a lobby full of people. The person who finally came to the desk wasn’t particularly friendly. I probably won’t book this property again.
Stayed 4 nights in Aug 2025

8/10 Good

Kelsey

Travelled with family
Liked: Cleanliness, staff & service

Family trip

Overall average stay. A little outdated but for what we needed it was fine. Customer service was great.
Stayed 1 night in Aug 2025

8/10 Good

Henry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Richard A.

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Stayed 1 night in Aug 2025

4/10 Poor

Paula

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Molly

Liked: Amenities
Great experience
Stayed 3 nights in Aug 2025

10/10 Excellent

Suzette

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Bacarris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get Away

We love staying here. Clean and friendly staff. No restaurant but grab and go breakfast.Coffee in the lobby. Close to attractions and restaurants.
Stayed 2 nights in Aug 2025

8/10 Good

Prezell, Rockford

Stayed 1 night in Jul 2025

4/10 Poor

katherine

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel was close to my son and also safe from the flooding that took place Saturday night. I know at one time it was a Crown Plaza. It has really gone down hill. No bar and no food. Place was full but nothing. So sad to see
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only clean part of the party is the lobby.
Stayed 1 night in Aug 2025

2/10 Terrible

Hannah

Stayed 2 nights in Aug 2025

10/10 Excellent

Jataviah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was convenient
Stayed 1 night in Jul 2025

6/10 Okay

CRAIG, APPLETON

Liked: Staff & service
Disliked: Cleanliness
We felt like our room was not cleaned thoroughly. T
Stayed 1 night in Aug 2025