4/10 Poor
Katie
2 Jul 2025
Skip this one unless you like heat
We had several delayed flights, which put our check-in past 10 pm. I sent a message to the hotel, and received a message back saying our reservation was secure. When we arrive at 3 am, exhausted and travelweary with little kids in tow, the lobby was a very warm temperature. I'd say it was at least 80°. The man who checked me in said breakfast was at 9:30. I should have clarified, because breakfast was from 7 to 9 am. After trudging up the stairs, we discovered our room was scorching, like the rest of the building. Our kid thermometer said it was over 90°. We turned the A/C unit on immediately and stripped down. I opened the fridge freezer mini combo and found it needed to be defrosted at least a year ago. The fridge part was too warm. We had to put milk and children's prescription medications on ice to keep them cold. Thank heavens the ice machine worked. We then lay on hard beds, with flat pillows, without blankets because it was like a sauna. The kids and I fell asleep. My husband couldn't sleep due to the heat. He sat in the wobbly desk chair near the A/C, because the unit would turn off every so often. We overslept our alarm, then rushed to check out by 11 am. It was still hot in the room at 10:20 am when we woke up. A woman knocked on the door at 11:10, telling us we needed to check out. We forgot an item and when I called to see if they found it, and she said yes, but they wouldn't send it. The room was clean-ish, the bedding was okay. The floors were dirty. D+ stay.
Katie
Stayed 1 night in Jun 2025