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Quality Inn & Suites Mall of America - MSP Airport

2.5 star property

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Photo gallery for Quality Inn & Suites Mall of America - MSP Airport

Cozy space with a brick wall, large windows, and a fireplace, featuring a desk, chairs, and a flat-screen TV.
Relax in the hotel's spacious seating area with a long table and comfortable chairs.
Relax in a spacious room with a large bed, comfortable seating area, and desk for work or relaxation.
Relax by the pool surrounded by comfortable seating and lush greenery.
Relax in our welcoming lobby, featuring a curved sofa, reception desk, and potted plant.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • Parking available
  • 24/7 front desk

Explore the area

Map
814 East American Boulevard, Bloomington, MN, 55420
  • Great Wolf Lodge Water Park
    ‪11 min walk‬
  • Mall of America
    ‪2 min drive‬
  • Nickelodeon Universe
    ‪2 min drive‬
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Executive Suite, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Mall of America - MSP Airport

Hotel with free breakfast, near Mall of America
This smoke-free hotel features an indoor pool, a fitness centre and self parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a business centre, conference space and a 24-hour front desk are on-site.
Quality Inn & Suites Mall of America - MSP Airport offers 142 accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Mall of America - MSP Airport. During your stay, you'll be within walking distance of Mall of America. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking and extended parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a business centre, a meeting room and conference space
  • On-site recreation includes a gym
  • Just a 3-minute drive from Mall of America and a few minutes from Nickelodeon Universe
Quality Inn & Suites Mall of America - MSP Airport offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 0 square feet (0 square metres) and includes conference space. The business-friendly Quality Inn & Suites Mall of America - MSP Airport also features express check-out, camper van/bus/lorry parking, and a lift. Parking is available for a fee.

This Bloomington hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered extended parking on site (USD 15 per day)
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10 per day (in/out privileges)
  • Uncovered extended parking fee: USD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Airport Bloomington
Quality Inn Mall America MSP Airport Bloomington
Quality Inn Mall America MSP Airport
Quality Mall America MSP Airport Bloomington
Quality Mall America MSP Airport
Quality Inn & Suites Mall of America - MSP Airport Hotel
Quality Inn & Suites Mall of America - MSP Airport Bloomington

Quality Inn & Suites Mall of America - MSP Airport Reviews

Reviews

6.8
Rating 10 - Excellent. 365 out of 1152 reviews
Rating 8 - Good. 208 out of 1152 reviews
Rating 6 - Okay. 220 out of 1152 reviews
Rating 4 - Poor. 163 out of 1152 reviews
Rating 2 - Terrible. 196 out of 1152 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Apr 2025

10/10 Excellent

robert

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness
I was charged $10/night for parking. I was not aware of this fee when booking. Breakfast was poor. The room’s bathroom sink was leaky and the hotel was in general disrepair. Cleanliness was ok - not the best, not the worst. Would not stay again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Euginiamarie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for my sons medical appointment and the room was clean and comfortable staff was friendly and helpful
Stayed 2 nights in Apr 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Rheashaun

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not what I expected

I was informed when I arrived there’s a $10/day parking fee that’s not listed on the website. My bed was hard, there’s mold on the wall, the paint on the tub, walls, hallway and ceiling was peeling. The parking wasn’t worth $10/day since there was glass in the parking lot and the parking area was small and on the other side of the building opposite of my room . The only thing for breakfast was waffles and yogurt ( which I don’t eat) and no dairy free milk for coffee .
Stayed 2 nights in Apr 2025

8/10 Good

James

Travelled with partner
Its was decent
Stayed 1 night in Mar 2025

6/10 Okay

Quincy

Stayed 1 night in Apr 2025

8/10 Good

Sherri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Great hotel just wish there was more for breakfast and the beds were not bad but not very comfortable
Stayed 3 nights in Apr 2025

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport
Stayed 1 night in Apr 2025

2/10 Terrible

Pamela

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

DANIELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Convenient

Nice if you want a little quick stay for a nap or waiting on a lay over from the airport. They have a microwave in the room!!! That’s always a plus.
Stayed 1 night in Apr 2025

6/10 Okay

Quincy

Stayed 2 nights in Apr 2025

6/10 Okay

Angie

Travelled with family
Disliked: Amenities
The breakfast did not serve toast or eggs have limited selection of fruit only really served waffles. They charge 10 a day to park your car. Very few towels in the room they don't change the towels daily and you have to ask for more I
Stayed 3 nights in Apr 2025

2/10 Terrible

Laurie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get me out of here!

This entire hotel smelled like pot. It was disgusting. I was choking in the hallway because the smell was so thick. Had to put a towel under the door to keep the smell out but I don’t think it did any good. The front desk lady was rude on the phone to another person that called while she was checking me in. The bathroom is beat up and dirty. There was yelling in the parking lot in the middle of the night loud enough to wake us all up and yelling in the hallway of the hotel.
Stayed 1 night in Apr 2025

6/10 Okay

Terri Lynne, Winnipeg

Travelled with partner
Liked: Cleanliness, amenities
Check in clerk gave wrong keys to a person ahead he walked in on people! She wasnt friendly didnt seem to like her job. Had to call fromt desk at 7am noise chair across tge floor multiple times and loud bangs. Didnt have breakfast old bananas. Just ok would not stay again
Stayed 1 night in Apr 2025

2/10 Terrible

Katrina

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We stayed for one night and ended up forgetting a pillow. We called told them we forgot it and would be by to pick it up later that night, and they stole it. So my opinion don't stay unless you know you won't forget anything.
Stayed 1 night in Apr 2025

4/10 Poor

CHERYL

Travelled with partner
There is not enough parking but charge $10 a night. Only 1 electrical outlet worked in the room. Terrible attempt to remodel - tripped over the transition of the floors between the room & bathroom. I would really love to include pictures of the hole in the wall behind the couch when we were looking for an outlet.
Stayed 1 night in Apr 2025

6/10 Okay

April

Stayed 2 nights in Apr 2025

10/10 Excellent

Mariya

Stayed 1 night in Mar 2025

6/10 Okay

Ali

Business traveller
2 star
Stayed 1 night in Apr 2025

2/10 Terrible

Angela

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff are great! Hotel is run down, dirty and smelly.
Stayed 1 night in Apr 2025

2/10 Terrible

Jasmine

Disliked: Cleanliness, property conditions & facilities
Very cheap but the rooms are nothing like the pictures the rooms are not well taken care of the whole place has a no smoking sign and every single hall way smelled like cigarettes not a good place to take your family won’t be coming back
Stayed 2 nights in Apr 2025

2/10 Terrible

Regina

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My experience there was really bad, the pictures they showed online did not match with how the place was, it had a really bad smell online it said parking is free when you get there they charge $10 per day, Reached out to get a refund because of how bad the place was in order for us to change our hotel but the refund was denied, they just said things that didn’t make sense to us. When you’re there you feel unsafe, food was horrible in general my experience there wasn’t the best.
Stayed 5 nights in Mar 2025

10/10 Excellent

Yusdeily Mas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk lady
Stayed 1 night in Mar 2025