The unit had not been well cleaned in what seemed like months. On the surface it looked clean, but there was a visible, thick layer of dust on the ceiling fans that indicated otherwise. When we turned the AC on it blew so much dust into the unit that even the dog was coughing. On top of that the furniture was very uncomfortable, there wasn't any hand soap in the bathrooms or dish brush/sponge to do the dishes with (we ended up buying those on our own). There also wasn't any ice which, when it's 85 degrees outside, isn't very pleasant. The customer service for the complex was very responsive, so that was a plus, but I wouldn't stay here again.