Thus has been my worst experience. A few hours after leaving the room I received a call from front desk accusing me of having taken a smoke detector from the room and that I need to take it back.
This is a mistake obviously I didnât take anything.
I should be the one making a complaint about the room quality.
The cover of the restroom fan was missing. The bed cover was torn on different places.
I had the sensation that theyâre working fixing some rooms
One room on the first floor didnât have proper curtains. It was covered with something else.
What if they are working on different rooms and on this case they forgot to replace the smoke detector.
What guarantee do I have that they donât do this to other guests just to over charge?
First the room given to us was occupied I had to go back to notify the lady worker . Then we were assigned another room , the most disgusting room ever it was so stinky to marijuana and had like a wet dog smell at the same time . When I clearly asked for a non smoking room because I had my kids with me , we were furious we left to the front desk to request and refund . We end it up going to another hotel we couldn't stay in this one so disappointed.
The room smelled like weed when I opened the door. I left the door open to air out. As I walked in the floor was disgusting!!!! Not swept. Not moped. GROSS!!!! I left the room and went to front desk and asked to change rooms. The lady was on drugs and said she couldnât. I then asked for a refund but was told to contact hotels.Com. I tried for awhile with the phone just ringing. Maybe I got the wrong number online. Maybe they were busy. Either way not hotels.com fault.
After an hour and the front desk lady being rude and room airing out. I was tired and needed to sleep after a long hot day at work.
The room was filthy. Cigarettes burns on the blanket. Tv did work. Only 2 lights worked. Ac turned off after an hour and wouldnât turn back on for at least 15. Guess it was working to hard. Like myself.
People up and walking around all night. Hole in the fence to freeway where I seen at least 15 people walk in and out of.
JUST OVERALL. VERY VEY VERY UNHAPPY AND BARELY SLEEPT BECAUSE I HAVE TOOL IN MY TRUCK THINKING THE HOLE IN THE FENCE FREEWAY PEOPLE WERE GOING TO STEAL THEM.