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Hyatt Ziva Rose Hall - All Inclusive

5.0 star property

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Photo gallery for Hyatt Ziva Rose Hall - All Inclusive

Exterior
View from room
Fireplace
Private beach, white sand, sun-loungers, beach umbrellas
7 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Rose Hall, Montego Bay, Saint James
  • Place, Three Palms Ocean Course
    ‪10 min walk‬
  • Place, Half Moon Golf Course
    ‪13 min walk‬
  • Place, Montego Bay Convention Centre
    ‪14 min walk‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪13 min drive‬

Room options

View all photos for King

Premium bedding, down duvets, pillow-top beds, minibar

King

9.0 out of 10
Wonderful
(18 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double

Premium bedding, down duvets, pillow-top beds, minibar

Double

8.6 out of 10
Excellent
(8 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King

Premium bedding, down duvets, pillow-top beds, minibar

Ocean View King

8.4 out of 10
Very good
(16 reviews)
  • Ocean view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean View Double

Premium bedding, down duvets, pillow-top beds, minibar

Ocean View Double

9.4 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Double

Ocean Front Double | Premium bedding, down duvets, pillow-top beds, minibar

Ocean Front Double

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Ocean Front Butler Suite

One Bedroom Ocean Front Butler Suite | Premium bedding, down duvets, pillow-top beds, minibar

One Bedroom Ocean Front Butler Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 101 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort View King

Premium bedding, down duvets, pillow-top beds, minibar

Resort View King

7.4 out of 10
Good
(16 reviews)
  • Resort view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Resort View Double

Resort View Double | Premium bedding, down duvets, pillow-top beds, minibar

Resort View Double

8.0 out of 10
Very good
(5 reviews)
  • Resort view
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club King

Club King | Premium bedding, down duvets, pillow-top beds, minibar

Club King

8.4 out of 10
Very good
(6 reviews)
  • Resort view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Double

Premium bedding, down duvets, pillow-top beds, minibar

Club Double

9.4 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Junior Suite King

Ocean View Junior Suite King | Premium bedding, down duvets, pillow-top beds, minibar

Ocean View Junior Suite King

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Junior Suite Double

View from room

Ocean View Junior Suite Double

  • Ocean view
  • 61 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Butler Junior Suite

Ocean View Butler Junior Suite | Bathroom | Separate bathtub and shower, deep-soaking bathtub

Ocean View Butler Junior Suite

  • Ocean view
  • 96 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Resort View King

View from room

Deluxe Resort View King

7.8 out of 10
Good
(9 reviews)
  • Resort view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Resort View Double

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Resort View Double

8.8 out of 10
Excellent
(5 reviews)
  • Resort view
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Junior Suite King

Ocean Front Junior Suite King | Premium bedding, down duvets, pillow-top beds, minibar

Ocean Front Junior Suite King

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Front Junior Suite Double

Premium bedding, down duvets, pillow-top beds, minibar

Ocean Front Junior Suite Double

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 61 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim Up King

Terrace/patio

Swim Up King

9.4 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Swim Up Double

Swim Up Double | Premium bedding, down duvets, pillow-top beds, minibar

Swim Up Double

  • Resort view
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hyatt Ziva Rose Hall - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Catch some rays on Hyatt Ziva Rose Hall - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Housekeeping is available on request.
Hyatt Ziva Rose Hall - All Inclusive offers 387 accommodations with minibars and a safe. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a private beach, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Zen Spa has 11 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Hyatt Ziva Rose Hall - All Inclusive's great location. During your stay, you're just a quick walk from Three Palms Ocean Course. Free WiFi in public areas, free valet parking and a free manager's reception are available.
  • Free WiFi
  • Free valet parking
  • Enjoy international cuisine at Choicez, one of the property's 7 restaurants and 6 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with aromatherapy, reflexology or body wraps at Zen Spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, a gym and a steam room
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Three Palms Ocean Course and Half Moon Golf Course
Hyatt Ziva Rose Hall - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Hyatt Ziva Rose Hall - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. WiFi is free in public spaces. This Georgian property also offers a complimentary children's club, a hot tub and a steam room. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Montego Bay property.

The property hosts a free manager's reception daily.
Choicez – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Di Roza – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Brazil – This steakhouse specialises in Brazilian cuisine and serves breakfast, lunch and dinner. Open daily.
Fuzion – This fine-dining restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Calypzo – This theme restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured, uncovered valet parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • 6 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Brazil
  • Calypzo
  • Choicez
  • Di Roza
  • Fuzion

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Paddleboard
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free children's club
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre (50,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room. For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Ziva
Hyatt Ziva All Inclusive
Hyatt Ziva Rose Hall
Hyatt Ziva Rose Hall All Inclusive Montego Bay
Ziva Hyatt
Ziva Rose Hall
Hyatt Ziva Rose Hall Hotel Montego Bay
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Hotel Hyatt Ziva Rose Hall
Hyatt Ziva Rose Hall All Inclusive
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Hyatt Ziva Rose Hall All Inclusive Hotel Montego Bay
Hyatt Ziva Rose Hall All Inclusive Hotel
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Hotel Hyatt Ziva Rose Hall – All Inclusive Montego Bay
Montego Bay Hyatt Ziva Rose Hall – All Inclusive Hotel
Hotel Hyatt Ziva Rose Hall – All Inclusive
Hyatt Ziva Rose Hall – All Inclusive Montego Bay
Hyatt Ziva Rose Hall
Hyatt Ziva Rose Hall Inclusive
Hyatt Ziva Rose Hall All Inclusive
Hyatt Ziva Rose Hall – All Inclusive
Hyatt Ziva Rose Hall - All Inclusive Montego Bay
Hyatt Ziva Rose Hall - All Inclusive All-inclusive property

Hyatt Ziva Rose Hall - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1000 reviews
Rating 8 - Good. 213 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The selection of food was amazing.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kenneth

Stayed 3 nights in Oct 2025

10/10 Excellent

Idalis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I unfortunately was victim of Hurricane Melissa and spent my vacation as well as many extended days in Hyatt Ziva Rose Hall. Although I was not able to enjoy my vacation to its full potential due to the weather circumstances, I wouldn't have chosen a better hotel to stay at during those difficult times. Words would not be able to describe the gratitude and how appreciative I am for the entire team that took care of us. From the staff, to the manager (Keneve), and the GM Adrian. They were very attentive and gave it their all despite the circumstances. Amazing people, amazing food, amazing entertainment, and a beautiful establishment. Had things been different, I know this would have been the ultimate vacation. I hope that sooner rather than later Jamaica continues to restore and flourish into the beautiful country that it is. #onelove
Stayed 4 nights in Oct 2025

10/10 Excellent

Narek Dereniki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect…. Just hotel rooms need a renovation…
Stayed 6 nights in Oct 2025

10/10 Excellent

Cenchez

Was stuck here during Hurricane Melissa. Staff remained courteous & helpful while going way beyond what was necessary to give all fhe
Stayed 4 nights in Oct 2025

10/10 Excellent

G

Stayed 3 nights in Oct 2025

10/10 Excellent

Faith

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great resort even in the hurricane the staff was great
Stayed 3 nights in Oct 2025

10/10 Excellent

Devona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alexis

Stayed 3 nights in Oct 2025

8/10 Good

Erica, Houston

Stayed 3 nights in Oct 2025

10/10 Excellent

Felix

Stayed 6 nights in Oct 2025

2/10 Terrible

Rael

Stayed 1 night in Oct 2025

10/10 Excellent

Alroy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and immaculately kept. Staff were friendly and always helpful. Food was plentiful and delicious.
Stayed 5 nights in Jul 2025

8/10 Good

Adaugo Ike

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2025

6/10 Okay

farzin

Liked: Cleanliness
Stayed 3 nights in Oct 2025

6/10 Okay

Kina

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Very kid friendly. There aren’t many ramp entrances into the main lobby area and leaving building rooms. So a little difficult for strollers. The massage and facial are okay. Nothing luxury just regular. The spa on the Zilara side. I didn’t like that I was hounded for a tip from the front door attendant as soon as we arrived from airport transportation. It’s a lot to navigate especially when traveling with a baby. Just need a second before I can even get to my wallet lol. All in all a beautiful resort everything is on site. Just not as luxury, but for a kid friendly resort it’s expected. Oh and the JERK HUT is amazing!
Stayed 4 nights in Oct 2025

10/10 Excellent

Alexandria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. I enjoyed my stay there. Would definitely recommend.
Stayed 3 nights in Oct 2025

4/10 Poor

Yong Yi

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Jewel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They desperately need to do some renovations
Stayed 3 nights in Oct 2025

10/10 Excellent

ShaRhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That place was amazing. I will be back!!!!
Stayed 3 nights in Oct 2025

8/10 Good

Marisia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was great however had ask for be turned on in morning...food wasnt the best quality
Stayed 4 nights in Oct 2025

2/10 Terrible

Tommy

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities
I recently stayed at the Hyatt Ziva and, unfortunately, my experience was quite disappointing. Many of the staff members came across as rude or indifferent, which made the stay uncomfortable/ low key PTSD at times. I constantly found myself unsure whether I’d receive good service or not, which really took away from what should have been a relaxing vacation. The resort itself is smaller than expected, with limited entertainment options compared to other all-inclusive resorts I’ve visited. For the price, I didn’t feel like I got good value — the overall experience simply didn’t match the cost. The food was also just average, lacking the variety and quality I’ve experienced at other resorts in the same category. Overall, I left feeling underwhelmed and disappointed. I expected a higher standard of service, hospitality, and amenities from a Hyatt property.
Stayed 4 nights in Oct 2025

4/10 Poor

Jalissa Mina

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an excellent time when we vacation at the Hyatt. Our Butlers made everything so easy to relax and very helpful to let us enjoy our stay. We will continue to stay at Hyatt Ziva Rose Hall in Montego Bay Jamaica.
Stayed 5 nights in Oct 2025

10/10 Excellent

Frances Elizabeth

Liked: Cleanliness
Stayed 5 nights in Oct 2025