Jewel Grande Montego Bay Resort & Spa – All Inclusive

4.5 star property

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Photo gallery for Jewel Grande Montego Bay Resort & Spa – All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Creator video
7 restaurants, breakfast, lunch, dinner served; international cuisine
Deep-soaking bathtub, rainfall showerhead, designer toiletries
Suite, 1 Bedroom, Oceanfront | Balcony view

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

Map
Rose Hall, St James, Montego Bay
  • Montego Bay Convention Centre
    ‪12 min walk‬
  • Half Moon Golf Course
    ‪14 min walk‬
  • Rose Hall Great House
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪12 min drive‬

Room options

Suite, 2 Bedrooms, Oceanfront

7.8 out of 10
Good
(12 reviews)
  • 152 sq m
  • Ocean view
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Single Sofa Bed

Suite, 2 Bedrooms, Ocean View (Partial, Butler)

8.2 out of 10
Very good
(12 reviews)
  • 152 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Single Sofa Bed

Suite, 1 Bedroom, Ocean View (Partial, Romance)

8.6 out of 10
Excellent
(29 reviews)
  • 78 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

Suite, 1 Bedroom, Oceanfront

9.4 out of 10
Exceptional
(42 reviews)
  • 96 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Junior Suite, 2 Double Beds, Oceanfront

8.8 out of 10
Excellent
(23 reviews)
  • 75 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

9.2 out of 10
Wonderful
(34 reviews)
  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Grand Penthouse, 3 Bedrooms (Grande Luxe)

  • 334 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

Grand Suite, 1 Bedroom, Oceanfront

7.0 out of 10
Good
(2 reviews)
  • 130 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Junior Suite, 2 Double Beds, Oceanfront

8.6 out of 10
Excellent
(34 reviews)
  • 75 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Villa, 3 Bedrooms, Garden View

  • 408 sq m
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Single Sofa Bed

Suite, 2 Bedrooms, Resort View

9.6 out of 10
Exceptional
(5 reviews)
  • 152 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Single Sofa Bed

Suite, 1 Bedroom, Resort View

  • 96 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite, 3 Bedrooms, Oceanfront

8.0 out of 10
Very good
(1 review)
  • 184 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Single Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

8.8 out of 10
Excellent
(55 reviews)
  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Villa, 3 Bedrooms, Oceanfront

  • 408 sq m
  • Ocean view
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Single Sofa Bed

Penthouse, 3 Bedrooms

  • 240 sq m
  • Ocean view
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Single Sofa Bed

Similar properties

About this property

Jewel Grande Montego Bay Resort & Spa – All Inclusive

Luxury resort on the beach, with 2 outdoor pools
Catch some rays on Jewel Grande Montego Bay Resort & Spa – All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 7 restaurants.
Jewel Grande Montego Bay Resort & Spa – All Inclusive offers 217 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Plasma televisions come with digital channels.

Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a private beach and a steam room. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the helpful staff at Jewel Grande Montego Bay Resort & Spa – All Inclusive. During your stay, you'll be within walking distance of Jamaica Beaches. Free WiFi in public areas, free self-parking and 2 outdoor pools are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with pool views at Waves, one of the property's 7 restaurants and 4 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with body treatments, body wraps or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, a gym and a steam room
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 3-minute drive from Jamaica Beaches and a few minutes from Rose Hall Great House
  • Airport shuttle service available for a fee
Jewel Grande Montego Bay Resort & Spa – All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Jewel Grande Montego Bay Resort & Spa – All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a steam room, a fitness centre and a rooftop terrace. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Montego Bay resort.

Waves – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Pierside Restaurant – Overlooking the pool, this restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.
Cricket's Beach Grill – This poolside restaurant specialises in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Fiery Pelican Outdoor Gri – This restaurant specialises in Tex-Mex cuisine and only serves lunch. Open daily.
Le Bouchon – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Water activities

Kayaking
Sailing

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Cricket's Beach Grill
  • Fiery Pelican Outdoor Gri
  • Le Bouchon
  • Pierside Restaurant
  • Waves

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (4,295 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 12 floors
  • 3 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 33 per person (return)
  • Airport shuttle fee per child: USD 16.5 (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Jewel Grande Montego Bay Resort & Spa – All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

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Jewel Grande Montego Bay Resort & Spa – All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 826 out of 1368 reviews
Rating 8 - Good. 285 out of 1368 reviews
Rating 6 - Okay. 148 out of 1368 reviews
Rating 4 - Poor. 58 out of 1368 reviews
Rating 2 - Terrible. 51 out of 1368 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One Love ... Beautiful resort, excellent staff. Loved erno znx Caflizz
Stayed 13 nights in Mar 2025

10/10 Excellent

Marcin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort Amazing service Delicious food
Stayed 3 nights in Apr 2025

6/10 Okay

Munaf

6/10 Okay

Jaime

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Lack of service. Not much sand or beach area that was also very dirty.
Stayed 4 nights in Apr 2025

8/10 Good

Nakita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good visit but only negative was I had to call down 2 days in a row about the hot water. The waves restaurant food was nasty. I wouldn’t recommend eating there. The orchids and moonstone were nice and good food. All the staff were very nice, professional. Daily activities and fun on the resort so no Worries there but overall had fun.
Stayed 4 nights in Apr 2025

10/10 Excellent

Marquez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazing! Highly recommend getting the Villas. Only issue is resort needs transportation with the cost of the stay. Transportation was expensive to go to the excursions.
Stayed 4 nights in Apr 2025

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay!
Stayed 3 nights in Apr 2025

8/10 Good

Yania De Los

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent resort I highly recommend
Stayed 4 nights in Apr 2025

10/10 Excellent

Rossy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would like to take this opportunity to express my sincere appreciation to the entire staff at this outstanding hotel for the exceptional service and attention we received. From the moment of our arrival, my husband and I were treated with the utmost respect and courtesy, and enjoyed an exceptional level of luxury and pampering. The check-in process was remarkably efficient and expedited. Although we arrived prior to the scheduled check-in time, our room was generously made available for early occupancy. While our experience was truly exceptional, there are a few areas that could benefit from enhancement, such as increasing the variety of buffet offerings and expanding variety of buffet offerings and expanding entertainment options. We extend our heartfelt gratitude to the entire staff for their outstanding service. This hotel's customer service is truly deserving of a rating of 20 out of 10. We eagerly anticipate our next visit, Jamaica and Jewel Grande.
Stayed 3 nights in Apr 2025

10/10 Excellent

Walda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Tamika

Travelled with family
Liked: Cleanliness, staff & service
Loved the friendliness of the staff, Tackeisha was especially amazing and friendly, I was her “chocolate princess,” which was so adorable, she was awesome to my sisters and I. Everyone else was also super friendly, staff were very helpful everywhere we went. Only downside was our fridge stopped working and leaking water as a result, that was never fixed even after mentioning it to the front desk. We also did not have hot water here and there when we needed to shower so that was a cold experience lol, however neither of those things ruined the stay or experience, I will totally be coming back, love it here!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Fern

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my husband had a great experience for the weekend. The resort was clean. The staff were very professional, accommodating and welcoming. Upon arrival we were met at the lobby with drinks and the front desk staff was very nice. Check in was very accurate at 4pm no early check in. The resort amenities are excellent. We booked an excursion through the resort and our girl was able to get us in last min for a same day adventure which we truly appreciated. The food was very good! For the Asian restaurant they have a hibachi style option but only one table so if you would like it must must book in advance a day or two. The property has gated entry with 3 huge buildings. They have hooka available for purchase by the pool and the drinks were perfect! Make sure you book the 15-30min complementary photo shoot! Danielle was awesome! Thanks everyone for making our weekend amazing.
Stayed 2 nights in Apr 2025

8/10 Good

Kelly

Stayed 3 nights in Apr 2025

8/10 Good

WENDY LYNN

Travelled with family
Liked: Staff & service
Staff was great. Property is average
Stayed 5 nights in Mar 2025

10/10 Excellent

Krislyn

Stayed 4 nights in Mar 2025

10/10 Excellent

Pablo

Stayed 8 nights in Mar 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent excellent property
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Sandra Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing people, delicious food, and impeccable service. I love that they are family friendly and so welcoming. I will be back very soon.

10/10 Excellent

Ashley Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was delicious staff was wonderful
Stayed 4 nights in Feb 2025

10/10 Excellent

Tesfu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a 5 night stay for spring break and it was wonderful. 10 out of 10
Stayed 5 nights in Mar 2025

4/10 Poor

Eddie

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The Property is beautiful but not much to do at the resort. The staff here is terrible, rude and slow. Bar service at the pool bar and beach were terrible. Beach water has a lot with grassy seaweed limiting the swimming area. Beds are very uncomfortable. We had a broken sliding door to our beach front balcony, called multiple times and it was never fixed. The have a $10 surcharge for room service, food was cold with limited menu. Called for bell service multiple time at check out and no one ever came to help with bags. Long waits at restaurants for dinning. I would not recommend this place.
Stayed 5 nights in Mar 2025

10/10 Excellent

Mervyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Ocean Views with authentic island food. Great courteous and professional staff.
Stayed 5 nights in Mar 2025