2/10 – Ungenügend
Tatevik
30. Dez. 2025
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
For a supposedly luxury hotel resort, this was awful. We were first given a room with a malfunctioning heater (it was a cool December evening, and we had a five year old with us) and significant ambient noise upstairs (from the public lounge and bar). We were then moved to two separate adjacent similar rooms with similar noise issues, including a very loud heater. Finally we were moved to a fourth room not having an ocean view (contrary to what we had reserved, staff offered a discount at this point). This seemed acceptable, but when we retuned after dinner the heater was malfunctioning here as well. After waiting a while for a repair, we were told that this is the only room left on the property. We just gave up and drove half an hour in the middle of the night with a 5 year old to sleep in the nearest two star Best Western with a vacancy.
Even without all of these problems, the whole property is not appealing - it seemed like a renovated motel more than a lixury hotel, and seemed worn out in a number of places. I will mention that the beach access and ocean views from the lobby are very nice, and staff was helpful while, ultimately unsuccessful,with retrieving an item we left behind. However, I would definitely not recommend a stay here unless you value beachfront above all else and don’t care much about anything else.
Tatevik
Aufenthalt von 2 Nächten im Dezember 2025
