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Krystal Urban Monterrey San Jerónimo

Property class: 3.5
VIP Access

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Photo gallery for Krystal Urban Monterrey San Jerónimo

A hotel room with a bed, a sofa, a chair, and a small table.
Property video
A covered outdoor seating area with patterned flooring, wooden furniture, and large windows.
A modern hotel corridor with a glass facade, a covered walkway, and a small palm tree.
A modern indoor swimming pool with wooden flooring and glass walls.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Blvd. Antonio L. Rodríguez 1880, Monterrey, NL, 64650
  • Place, Spainish Consulate
    ‪3 min walk‬
  • Place, Plaza San Pedro Mall
    ‪17 min walk‬
  • Place, Calzada del Valle
    ‪2 min drive‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a sofa, a chair, and a small table.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, and a large window with curtains.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(38 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a flat-screen TV, a desk with a chair, a lamp, and a view of the city through large windows.

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(37 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room

Minibar, in-room safe, desk, blackout curtains

Room

  • 56 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room

Minibar, in-room safe, desk, blackout curtains

Room

  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

Minibar, in-room safe, desk, blackout curtains

Room

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Krystal Urban Monterrey San Jerónimo

This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site.
Krystal Urban Monterrey San Jerónimo offers 150 accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Krystal Urban Monterrey San Jerónimo. During your stay, you're just a quick walk from Spainish Consulate. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a gym
  • Steps from Spainish Consulate and 9 minutes by car from U.S. Consulate General
  • Free local-area shuttle service
Krystal Urban Monterrey San Jerónimo offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. A terrace, a vending machine, and a picnic area are also featured at the business-friendly Krystal Urban Monterrey San Jerónimo. A free area shuttle within 5 kilometres is available. Self parking is free.

This 3.5-star Monterrey hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
On-site venue – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 kilometres
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 315 for adults and MXN 157 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 1500 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 315 for adults and from MXN 157 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Krystal Urban Monterrey Hotel
Krystal Urban Hotel
Krystal Urban
Krystal Urban Monterrey
Krystal Urban Monterrey San Jerónimo Hotel
Krystal Urban Monterrey San Jerónimo Monterrey
Krystal Urban Monterrey San Jerónimo Hotel Monterrey

Krystal Urban Monterrey San Jerónimo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 758 out of 1109 reviews
Rating 8 - Good. 203 out of 1109 reviews
Rating 6 - Okay. 84 out of 1109 reviews
Rating 4 - Poor. 34 out of 1109 reviews
Rating 2 - Terrible. 30 out of 1109 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, helpful staff, clean place and good food
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

zoraya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazingly nice and surprisingly spacious. It felt like staying in a very nice urban flat.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff super nice
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and service
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in, friendly staff
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Sigifredo Miguel

Liked: Cleanliness
Great
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jonatan ricardo

Liked: Cleanliness, staff & service, amenities
excelente
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities
All we need in the same place, feels like home!!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Juan Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Eliana

Liked: Cleanliness, staff & service
Clean room
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Isabel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and installation, cleaned.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was bad
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Numa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything went well
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Ezequiel

the TV is fail
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ma. Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Excelentes
Stayed 2 nights in May 2025
Verified review

2/10 Terrible

Beatriz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal, pésimo
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Vanessa and Katy were amazing
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

jorge

WoW!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 1 night in Mar 2026