A 24-hour front desk, tour/ticket assistance and a front desk safe are available at this smoke-free hotel. WiFi in public areas is free.
Palacio Hotel offers 20 accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Palacio Hotel. During your stay, you're just a quick walk from Peatonal Sarandí. Free WiFi in public areas is available.
Free WiFi
Amenities include a front desk safe and a lift
Steps from Peatonal Sarandí and Louvre Antiques
As a guest of Palacio Hotel, you'll find tour/ticket assistance, a front desk safe, and a lift. WiFi is free in public spaces.
This 3.5-star Montevideo hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Conveniences
24-hour front desk
Safe at front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
Lift
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Minibar
More
Desk
Electrical adapters
Free local calls
Heating
Phone
Safe
Policies
Check-in
Check-in start time: 1:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Palacio Hotel
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: USD 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 11 years of age.
You may be asked to pay the following charges at the property: Uruguay value-added tax (VAT) at 10%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Uruguay. Note that if you are a resident of Uruguay and your stay is between 15 November to the day after Easter, you will be asked to pay VAT. For any stays outside these dates, you are exempt from VAT.
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Palacio Hotel Hotel
Palacio Hotel Montevideo
Palacio Hotel Hotel Montevideo
Palacio Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Even though the property has its charm as a building from a different era, the staff should work on improving their service skills, and the amenities and facilities could be better.
Excellent 2 nights in the old city center walking distance to the Ferry arrival and HOHO bus stop .
SING
Stayed 2 nights in Jul 2025
10/10 Excellent
Ricky, Lathrop
Travelled with family
29 Jun 2025
Liked: Cleanliness, staff & service, amenities
Great place w/an old nostalgic vibe. Felt a bit like a ghost town w/most shops closed. Maybe because it was winter time. Urea’s a whole was underwhelming. Maybe in the summer it is more lively. Still a cool historic looking hotel & walking distance to main plaza, market & old town!
Charming, old-fashioned, but very cozy, close to restaurants and shops; they serve great coffee in the mornings. I highly recommend it.
Couple from Port Charlotte, FL, USA.
JC and CM
The hotel is well located in the Ciudad Vieja and close to all of the surrounding attractions. The antique elevator works well and the staff are very nice and helpful.
Peter
Stayed 3 nights in May 2025
10/10 Excellent
Meredith
8 May 2025
Everywhere we usually stay was booked. This was a pleasant surprise. It's the best buy you'll find. Our room had very large terrace with beautiful view
The hotel had character and was in a good location to see the city centre. The centre of Montevideo is a bit run down and lacking in sights compared to Colonia or other countries. If you go to Montevideo this hotel is cheap and makes a comfortable base to stay.
Cute hotel and friendly staff. Had a very nice view from the balcony.
Pranjali
Stayed 2 nights in Feb 2025
8/10 Good
Francisco
Travelled with group
28 Feb 2025
Liked: Cleanliness, staff & service, room comfort
Good location for a short visit to Montevideo
Excellent location right next to Independence Square. Ideal for a short visit to Montevideo. Staff were very friendly and helpful. The original old elevator was fantastic!
The staff are really helpful. The place oozes character with antique lift and furniture. Coffee lounge with free coffee if you are waiting for departure or in my case waiting for a room to be ready for my early check in. Noisy at night. Hotel backs onto a little plaza used by skateboarders and others. But this may be expected in any central hotel.
We were yelled up because we had left the door opened. During checking out, we were silenced by the receptionist when we said “good morning” because there was someone sleeping there. We were also scolded because we had left the elevator door opened.
Andrea
Stayed 3 nights in Feb 2025
8/10 Good
Jian-ping, Cary
6 Feb 2025
Liked: Cleanliness, staff & service, amenities
The staff were very nice. They cleaned room really well. They helped me with taxi, water, etc.