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Hotel Casa del Refugio

3.0 star property
VIP Access

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Photo gallery for Hotel Casa del Refugio

Lobby lounge
Property amenity
View from room
Bar (on property)
Junior Suite, 2 Double Beds | Premium bedding, down duvets, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
Portal Regules No. 9, Patzcuaro, MICH, 61600
  • Place, Gertrudis Bocanegra Square
    ‪1 min walk‬
  • Place, Plaza Vasco de Quiroga
    ‪2 min walk‬
  • Place, Nuestra Senora de la Salud Basilica
    ‪9 min walk‬
  • Airport, Uruapan, Michoacán (UPN-Licenciado y General Ignacio Lopez Rayon Intl.)
    ‪54 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite, 2 Double Beds

A room with two beds, a desk, a chair, a television, and a painting on the wall.

Junior Suite, 2 Double Beds

  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, down duvets, in-room safe, desk

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | Premium bedding, down duvets, in-room safe, desk

Junior Suite, 2 Double Beds

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A room with a bed, two bedside tables with lamps, a wooden headboard, a vase, and a curtain.

Superior Room, 1 King Bed

  • Sleeps 3
  • Free Wi-Fi

View all photos for Habitacion Master

Habitacion Master | Premium bedding, down duvets, in-room safe, desk

Habitacion Master

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Casa del Refugio

A rooftop terrace, a business centre and conference space are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Hotel Casa del Refugio offers 23 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Beds feature down duvets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Hotel Casa del Refugio, you're just a quick walk from Gertrudis Bocanegra Square. You'll find features such as free WiFi in public areas and free self-parking, plus a business centre.
  • Free WiFi
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Gertrudis Bocanegra Square and 3 minutes on foot from Plaza Vasco de Quiroga
  • Pets welcome for a fee
Public spaces have free WiFi. A business centre and meeting rooms are available. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Casa del Refugio. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Patzcuaro hotel.

For a fee, guests can enjoy a continental breakfast daily from 8:30 AM to noon.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:30 AM to noon for a fee: MXN 99 for adults and MXN 99 for children

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Colonial architecture
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 450 per pet (varies based on length of stay)

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 99 for adults and from MXN 99 for children
  • Pet fee: MXN 450 per pet (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Casa Refugio Patzcuaro
Hotel Casa Refugio
Casa Refugio Patzcuaro
Hotel Casa del Refugio Hotel
Hotel Casa del Refugio Patzcuaro
Hotel Casa del Refugio Hotel Patzcuaro

Hotel Casa del Refugio Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 131 out of 242 reviews
Rating 8 - Good. 58 out of 242 reviews
Rating 6 - Okay. 33 out of 242 reviews
Rating 4 - Poor. 12 out of 242 reviews
Rating 2 - Terrible. 8 out of 242 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Vito

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and place to stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lizette

Great staff and beautiful hotel
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff.
Stayed 1 night in Nov 2025
Verified

8/10 Good

LOUIS

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful patios with a nice restaurant
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very clean room and friendly staff. We had an excellent experience and will be back for sure. Thank you, Perla and Grant Shipp
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Great location, right in the center of town walkable to everything. Very cute rooms. Check in was very easy, they gave me a ticket for parking at a garage about a block away. Very convenient.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a beautiful hotel in Patzcuaro
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything safe at night
Stayed 9 nights in Jul 2025
Verified

10/10 Excellent

Oralia Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, but it would ve useful if they had a coffeemaker, microwave and a small fridge.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

israel

Liked: Cleanliness, staff & service, property conditions & facilities
The property is just beautiful
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Mehida

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is great.
Verified

10/10 Excellent

Miguel Angel Torres

Excelente
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couples 2 might getaway

Lovely hotel, our second time staying here. Close to everything and friendly staff, will stay again. 😊
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
There’s many dining option walking distance from hotel. It is in a very busy area. We enjoyed our stay only disappointment were the beds, they were very uncomfortable.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Coral

Liked: Staff & service, amenities, property conditions & facilities
Staff was very friendly. Very accessible to main locations. Rooms with a balcony can be somewhat noisy throughout the day, but at night around 10:00 p.m. the noise decreases. Walking into this building feels like you are being transported to an old hacienda.
Stayed 1 night in Oct 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Hotel was old hacienda. Beautiful hotel from the inside but very dirty and crowded from the outside. Many vendors and no parking available. Staff was friendly, room was big, bathroom and shower in suite was very small. Lots of noise at night due to the crowd out front of the hotel. Can be clearly heard from balcony and window.
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Lawrence J

Disliked: Amenities
Location by a dirty, noisy market. Staff noisy talking during the night. Limited hot water in the shower. Comfortable bed. Room walls dark paint like a dungeon. Friendly helpful staff. Good restaurant food.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

israel

Liked: Cleanliness, staff & service, property conditions & facilities
Just an awesome attention. Thank you
Stayed 2 nights in May 2023
Verified

6/10 Okay

William

Liked: Cleanliness, property conditions & facilities, room comfort

Parking nightmare

We had to drive around 2-3 times and waited for a spot to open up just to check in,
Stayed 1 night in Jul 2022