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Best Western Plus Morristown Conference Center Hotel

2.5 star property

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Photo gallery for Best Western Plus Morristown Conference Center Hotel

Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | In-room safe, blackout curtains, iron/ironing board
Lobby
Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | Private kitchenette | Fridge, microwave, coffee/tea maker
Coffee service

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

View in a map
130 Cracker Road, Morristown, TN, 37813
  • Great Smoky Mountains Expo Center
    ‪2 min drive‬
  • Douglas Lake
    ‪6 min drive‬
  • Cherokee Park
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | In-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | In-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Business Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | In-room safe, blackout curtains, iron/ironing board

Business Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.6 out of 10
Excellent
(37 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Morristown Conference Center Hotel

Hotel in Morristown with free breakfast and fitness centre
Along with a fitness centre, this hotel has a 24-hour business centre and a conference centre. Free weekday breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site.
Best Western Plus Morristown Conference Center Hotel offers 112 accommodations with a safe and coffee/tea makers. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.
The free breakfast at Best Western Plus Morristown Conference Center Hotel gets high marks from our customers. During your stay, you're just a quick walk from The Downs at Wallace Farms. Free WiFi in public areas, free self-parking and a gym are available.
  • Free full breakfast served on weekdays
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 8 minutes on foot from The Downs at Wallace Farms and a 2-minute drive from Raines Manor
  • Pets welcome for a fee
Best Western Plus Morristown Conference Center Hotel offers its guests a seasonal outdoor pool, a fitness centre, and a children's pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served on weekdays. Event space at this hotel measures 3000 square feet (279 square metres) and includes a conference centre. Best Western Plus Morristown Conference Center Hotel also features a vending machine, a fireplace in the lobby, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Morristown hotel.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available on weekdays 6:30 AM to 9:30 AM

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,000 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1980
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per day (maximum USD 100.00 per stay)
  • Weight limit: 80 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per day (maximum USD100.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Plus Morristown Conference Center Hotel.

Property is also known as

Best Western Plus Morristown
Best Western Plus Morristown Conference Center
Best Western Plus Morristown Conference Center Hotel
Morristown Best Western
Best Western Plus Morristown Hotel
Best Western Plus Morristown Hotel Morristown
Best Western Plus Morristown Conference Center Hotel Hotel
Best Western Plus Morristown Conference Center Hotel Morristown

Best Western Plus Morristown Conference Center Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 525 out of 1013 reviews
Rating 8 - Good. 259 out of 1013 reviews
Rating 6 - Okay. 128 out of 1013 reviews
Rating 4 - Poor. 44 out of 1013 reviews
Rating 2 - Terrible. 57 out of 1013 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Elaine

Travelled with group
Liked: Staff & service
Our stay was ok but one of the parties we were traveling with had bed bugs and the other party ordered a non smoking room and the room they got reeked of smoke.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Amenities
Stayed 21 nights in May 2025

4/10 Poor

Elizabeth

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Booked a non smoking room and the room smelled like an ashtray. The pool was closed. The ice machine was broken. The main door to our hallway was broken. Our friends sliding patio doors were unable to be locked. Ince your weight penetrates the pillowtop, the underlying mattress was hard as a board.
Stayed 1 night in Jun 2025

4/10 Poor

Chasity

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Would not stay here again.

Stayed here in the past it was great. This last stay was not so good. Elevators were down & had to take stairs which wasn't the cleanest area. Some of the ice makers were not working. 2nd floor smelled like skunk. Itched the whole time in bed. Tv's were small & could not hear them. Bathroom fan would not work. The parking lot would fill up with Service Trucks in the afternoon & would take all front parking. If you were able to park up front it made it difficult to pull out of parking spot with all Service Trucks up front.
Stayed 1 night in Jun 2025

6/10 Okay

Robin, Fredericksburg

The room is comfortable and as advertised. It is clean and the bed is comfortable. I was VERY disappointed to find that the pool was closed since I never would have paid this much. I did it for the pool after driving for 9 hours and my room is not refundable. The ice maker only works on 1 of the 3 floors. some of the doors to the outside are unusable. It appears that perhaps the 3rd floor may be under construction since there is paper rolled on the floor all the way down the hall to protect the carpet. It is nice that you get access to coffee/cookies/1 free water bottle each day in the lobby. The check in was smooth and the customer service is fine. The Cracker Barrel next door is convenient.
Stayed 1 night in Jun 2025

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good only complaint was our sheets were very damp the first night otherwise good.
Stayed 5 nights in Jun 2025

6/10 Okay

Brian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was musty smelling. Packing tape holding the lock open on the door going inside the building to get to your rooms that you have to use a key card for. Holes in the drywall that wasn’t patched right. The name of the hotel made it sound better than it was.
Stayed 2 nights in Jun 2025

8/10 Good

Isai

Stayed 1 night in Jun 2025

4/10 Poor

Keona

Stayed 1 night in Jun 2025

8/10 Good

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was very good. Looks as if remodeled after our last trip there. Staff very nice and helpful. Nice stay and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
It was OK.
Stayed 1 night in Jun 2025

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for having free bottled water and bath mats in the tub.
Stayed 4 nights in Jun 2025

8/10 Good

April

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Ice machines on level 1 and 2 didn’t work, had to go to level 3. Overall, room was clean, bed was comfortable, quiet. Nice pool that stayed open late for the kids to swim. Breakfast was okay.
Stayed 1 night in Jun 2025

6/10 Okay

Kellen

Business traveller
Liked: Cleanliness, staff & service
Stay was fine but hotel is noisy. From other guests to traffic from the highway.
Stayed 1 night in May 2025

2/10 Terrible

Emilee

Stayed 2 nights in May 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly property. Was a little surprised that our room at the rear first floor required going outside under a covered walkway to get to the front of the hotel and the breakfast area. The breakfast included eggs, potatoes, meat, fresh fruit, assorted breads, waffles and grab and go packaged muffins.
Stayed 1 night in Jun 2025

10/10 Excellent

Ricky

Stayed 2 nights in Jun 2025

10/10 Excellent

Joyce, Williamstown

Liked: Cleanliness, property conditions & facilities
Great room
Stayed 1 night in Apr 2025

10/10 Excellent

DelmaLee, Madison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were pleasant and helpful. Rooms were dated but very clean. Everything worked as it should. Breakfast options were great. Breakfast food was delicious. (One of my people claimed it was better than the Cracker Barrel restaurant next door.
Stayed 2 nights in May 2025

2/10 Terrible

Ellen And Walter

Disliked: Cleanliness
Tried two rooms. Both smelled strongly of smoke. One also had strong cat urinr odor.
Stayed 1 night in Mar 2025

10/10 Excellent

Arlene

Business traveller
Liked: Cleanliness, staff & service, room comfort
Clean, comfortable beds.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the staff was very helpful. A very relaxing stay
Stayed 3 nights in May 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Some good some poor

The room was ground level with a patio door which made it very nice for taking the dog out. Beds very comfortable, shower very nice, nice pool area. Good breakfast Telephone did not function, hairdryer was broken, only one functioning ice machine 2 flights up
Stayed 2 nights in Jun 2025