Staff - they didnât say hello didnât say thank you just took my license & card handed me my key thatâs it. I like to feel welcome & at least told thank you âčïž but the room was nice
Everything about this hotel was great! Clean room, comfortable bed, great blackout curtain, great staff, great breakfast choices. The young gentleman that kept the breakfast food stocked was exceptional! He went around to every table to see how things were, and asked if we needed a bottle of water for the road. Iâve never experienced that before! Would definitely stay here again!
Convenient location just off the expressway. Room was clean and comfortable. Very dissappointed that after a snowfall the parking lot and walkways were not shoveled. Snow was piled so high we had difficulty parking the car and got stuck. Luckily we a mini shovel in the car and cleared the snow. Walkway right in front of entryway full of snow. I would think that a hotel would have contracted with a snow removal company.
The room was like a wind tunnel. Not sure if it was from when the main entry doors or maybe the elevator but I had to pack towels around the crack of the door to get it to stop the howling wind or air going through.
Room was good and the breakfast was awesome. However my husband as a customer had to shovel the sidewalks to get to our car as the employees watched him!!
Location is great - so many places to eat around. Room was comfortable, clean but I just wish the sofa was cleaner - it had a lot of stains and those are easy to remove, it just looked gross. Breakfast impressed us the most. So many options - from omelets, bacon, toasts, bagels, cereal, hot oatmeal to chocolate milk for kids. They even offered decaf coffee in their machine which is rare. No room water but there was a water jar for guests to fill up a glass in the lobby. Receptionists were extremely polite.
Bed was very comfortable. Bathtub very slippery. Check in gal not particularly friendly. The gentleman doing the breakfast was fantastic. Very friendly and offering to help remove plates, etc.