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New Grand Hotel

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Property entrance
Reception
Room | Bathroom shower
Interior
Room | Minibar, desk, iron/ironing board, free WiFi

Reviews

2.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Breakfast available

Explore the area

View in a map
Place De La Gare 20, Mouscron, 7700
  • Place, Chateau des Comtes de Mouscron
    ‪12 min walk‬
  • Place, Grand Place De Mouscron
    ‪18 min walk‬
  • Place, Le Canonnier Stadium
    ‪20 min walk‬
  • Airport, Lille (LIL-Lesquin)
    ‪28 min drive‬

Room options

View all photos for Room

Room | Minibar, desk, iron/ironing board, free WiFi

Room

  • Sleeps 2
  • 1 Double Bed

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The price is CHF 105
includes taxes & fees
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About this property

New Grand Hotel

Hotel in Mouscron
Along with concierge services, this smoke-free hotel has express check-in and tour/ticket assistance. WiFi in public areas is free. Other amenities include multilingual staff assistance.
New Grand Hotel offers 28 accommodations with minibars and free newspapers. Televisions come with digital channels.

Bathrooms include a shower and hairdryers. This Mouscron hotel provides complimentary wireless Internet access.

During your stay at New Grand Hotel, you'll be within walking distance of Chateau des Comtes de Mouscron. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free WiFi
  • Breakfast is offered for a fee
  • Services include a concierge and tour or ticket assistance
  • 14 minutes on foot from Chateau des Comtes de Mouscron and a 2-minute drive from Le Canonnier Stadium
New Grand Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. New Grand Hotel also features express check-in and a lift.

This Mouscron hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Breakfast available for a fee

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 2 floors
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 11:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.63 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
The front desk at this property is open daily from 11:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.

Property is also known as

Minotel New Grand
Minotel New Grand Hotel
Minotel New Grand Hotel Mouscron
Minotel New Grand Mouscron
New Grand Hotel Hotel
New Grand Hotel Mouscron
New Grand Hotel Hotel Mouscron

New Grand Hotel Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 3 out of 3 reviews

3.4/10

Cleanliness

3.4/10

Staff & service

3.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Edna, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in Mouscron, Belgium

This hotel is totally misrepresented on the Internet...and the stairwell, hallways as well as rooms smelled of urine. There is no Wi-Fi. Staff were not helpful. We had booked for 2 nights but could not stay the second because of the smell...they would not give us the money back. They asked for cash for the one night and we should reverse the Credit Card...but then did not give us a receipt. The credit card company needs the cash receipt. Now, they have the money for three rooms for three nights...and we stayed only one. I am sure the head office of this chain has not been to this hotel!

2/10 Terrible

loubabou

Disliked: Cleanliness, room comfort

TRES DECEVANT !

NEW GRAND HOTEL à MOUSCRON- NUIT DU 23 MAI 2012 Nous ne sommes pas restés les photos sur le site ne correspondent pas du tout à la chambre dans laquelle nous avons été placés..............

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel de passage

hotel trés moyen personnel trés desagreable surtout la responsable