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Grotta Resort

3.0 star property

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Photo gallery for Grotta Resort

Exterior
Standard Double or Twin Room | 1 bedroom, desk, laptop workspace, free WiFi
Exterior
Restaurant
Exterior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Pool
  • Kitchen
  • Breakfast included
  • 24/7 front desk

Explore the area

View in a map
NM 227 St, Muhoza, Northern Province
  • Volcanoes National Park
  • Cathedral of Ruhengeri
    ‪4 min drive‬
  • Musanze Modern Market
    ‪5 min drive‬
  • Goma (GOM)
    ‪72 min drive‬

Room options

Exclusive Cottage

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | 1 bedroom, desk, laptop workspace, free WiFi

Standard Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed

Comfort Double or Twin Room, Hill View

  • Hill view
  • Sleeps 2
  • 1 King Bed

Executive Studio Suite

  • Sleeps 2
  • 1 King Bed

Superior Suite, Patio, Garden View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Double or Twin Room, Pool View

  • Sleeps 2
  • 1 King Bed

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Grotta Resort

Hotel in Muhoza with 2 restaurants and free breakfast
2 restaurants, an outdoor pool and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area.
Grotta Resort offers 26 accommodations with a hairdryer and free toiletries. Rooms open to patios. Accommodation at this 3-star hotel has kitchenettes.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Grotta Resort, you'll be close to Cathedral of Ruhengeri. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, locker space and laundry facilities
  • 5 minutes by car from Cathedral of Ruhengeri and 5 minutes from Musanze Modern Market
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

An outdoor pool, spa services, and coffee/tea in common area are also featured at Grotta Resort. Free self parking is available.

This 3-star Muhoza hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 11:30 AM. The hotel hosts a free manager's reception daily.
Grotta Resort has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (daily)

Spa

  • Spa services

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Kitchenette

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Guest Portal mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Guest Portal mobile app before check-in.

We should mention

  • Children may not be eligible for complimentary breakfast.

Property is also known as

Grotta Resort Hotel
Grotta Resort Muhoza
Grotta Resort Hotel Muhoza

Grotta Resort Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorilla and volcano mountain retreat

Everything was amazing would highly recommend. The best hotel in the area.
Stayed 2 nights in Aug 2025