Loved the condo! Clean, everything worked, host was very responsive. Nice having the restaurant and bar downstairs. The only con was the noise, All night long from all sides and the parking lot. We were all exhausted from no sleep. But with all fairness, I believe it was because we were there during spring break
The property needs work. It was a lot of rust, unclean floors, remote didnât work, iron didnât work, lint on the fan and using the door code daily was like cracking a safe code.
Great location is an ocean view. Condo was not well maintained. The lock on the sliding door to the balcony was broken. Thin walls let you hear your neighbors. A lot of lint around the washer and dryer caused allergies and was a fire hazard. Clogged drain in bathroom. Kitchen table chair broken. Beds creak making it difficult for roommates to sleep. Dent in the hallway wall.
The facilities are not very clean. The indoor pool is in a large cement room that is far from inviting and the sounds of people screaming becomes deafening and very uncomfortable (due to being in the equivalent of a cement box). We woke up the first morning to a flood in the kitchen due to broken water line on refrigerator. Maintenance came quickly to repair but the bedroom closet and carpet next to the kitchen were soaked with water and left that way. Thereâs no doubt mold will become an issue there. We did call to make sure maintenance was aware and assumed theyâd come back with a wetvac but nobody came to address it. Day two, while my husband and I went to get groceries, my teen daughter called to say a group of men came into the room saying they need to inspect for bed bugs. She asked them to come back another time. I immediately called the lease company but they knew nothing of it. I went down to speak to people on the property and they said the owner of the unit was made aware of the scheduled visit but clearly never told us. Day 4 the smoke detector/fire alarm in the unit began chirping around 11:00 PM. The batteries needed replacing. Something like that I understand happens but the smoke detector was supposed to be replaced two years ago. The beds in the unit arenât the most comfortable, but the biggest issue with them is that they are so noisy. If you move at all you will disturb anyone else in the room. It was awful. When we first arrived, there were two pans that were literally left with food caked on from last person to use it. It was disgusting. We were supposed to have two parking spots but the garage was full the first two nights and we couldnât even park the one car we had. We had to find a spot down the street. I point this out because the listing states the unit comes with parking for two vehicles. I must say, with a little effort and some TLC this place has potential. The elevators smell badly of urine. The location to the beach is great. One thing to be aware of is that there are no beach towels, umbrellas or chairs. You can rent them for nearly. $200/week for two chairs and one umbrella. The chairs on the beach are chained up and apparently only the public Lifeguards can unlock them, but they never came around while we were there so nobody could use them. If traveling to this property then you must bring your own towels and chairs.
The suite late is nice, but very outdated with a very off putting smell.
The suite was not cleaned well, we found left over underwear from a group that stayed there before us and there were no Washing clothes or towels.
The night of the arrival we started contacting customer service to be able to get service for the next morning. After serval calls to the next morning we didnât get service until noon and completely through off our itinerary.
We even called the house manager and he seemed like he did not want to help us and even stopped taking our calls.
When the housekeeper arrived they tried to say we booked our trip last minute when we booked more the a week prio to the trip.