Talking to the owner of the rental over VRBO was great. She was very responsive and informative. The facility itself though sucks. First, when you initially book your stay they send you a long email requesting a picture of your license, credit card, and of your signature, which seems sketchy. I did not supply that information and was never asked for it again (again seems sketchy). The room itself was nice enough, however it did not seem very clean and you could see stains on the sheets from a previous person's stay, which the restore then blamed on us and charged us for it! Also, there are stray cats EVERYWHERE on the resorts campus. Again this is not a reflection of Julia herself but more of the resort.