FIRST: room held an awful odor. Old, musty. Simply gross. A few earlier reviews noted such and I should have tended to that with more thought because it was truly awful.
On their listing it shows access to fitness center & (coin) laundry, of which there was not. This was quite upsetting as we travel light and are fit family. The lady at the counter apologized but unable to help. She took our information & was going to address the false listing.
The fire alarm went off so easily, a lightly toasted bread set it off. The kitchenette itself was SMALL with no counter space & the supplied plates, bowls, etc could not even accommodate the needs of my family eating. The 2 mattresses are simply old & need replaced, and like many pull out couches, its mattress was horrible. The carpet was old (maybe culprit of the smell?) & felt grungy walking on.
The positive: surfaces, bathroom was clean, bath towels sufficient.