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Holiday Inn Express Mystic by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Mystic by IHG

Exterior
Point of interest
Free daily on-the-go breakfast
Desk, iron/ironing board, free cots/infant beds, free WiFi
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

View in a map
6 Coogan Blvd, Mystic, CT, 06355
  • Olde Mistick Village
    ‪3 min walk‬
  • Mystic Aquarium and Institute for Exploration
    ‪6 min walk‬
  • Mystic Seaport
    ‪3 min drive‬
  • Block Island, RI (BID-Block Island State)
    ‪146 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

9.0 out of 10
Wonderful
(23 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, Multiple Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, Multiple Beds

9.2 out of 10
Wonderful
(90 reviews)
  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(25 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(110 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Mystic by IHG

Hotel with free breakfast, a short walk to Mystic Aquarium and Institute for Exploration
An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Holiday Inn Express Mystic by IHG offers 77 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves.

This Mystic hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they enjoy the free breakfast at Holiday Inn Express Mystic by IHG. During your stay, you're just a quick walk from Mystic Aquarium and Institute for Exploration. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • 6 minutes by foot from Mystic Aquarium and Institute for Exploration and a 3-minute drive from Mystic Seaport
Holiday Inn Express Mystic by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Mystic by IHG. Free self parking is available.

This Mystic hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Mystic
Holiday Inn Express Mystic
Mystic Holiday Inn Express
Holiday Inn Express Mystic Hotel Mystic
Holiday Inn Mystic
Holiday Inn Express Mystic Hotel

Holiday Inn Express Mystic by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 536 out of 1000 reviews
Rating 8 - Good. 282 out of 1000 reviews
Rating 6 - Okay. 115 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Heather

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Tatton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy checkin. Accommodating with early check-in
Stayed 1 night in Jun 2025

10/10 Excellent

James

Stayed 1 night in Jun 2025

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the property very much. Two things that I did not like were the half of the chairs in the dining area were peeling and they looked very bad. The other thing is the elevator thresholds were not clean. My room was very clean and so was other areas in the hotel.
Stayed 2 nights in Jun 2025

4/10 Poor

Justin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk attendants were very very rude. My partner and I had the tiniest of an argument where there was maybe for a half a second where there was anyone being loud. The front desk clerk came up to the room and asked if everything is okay, my partner opened the door and said yes and we are sorry and it was a dumb little argument. That was that. No more noise, no more arguing nothing. 15 mins later, two police officers show up at the door and basically say that the front desk person said she saw a “black eye”. The cops came and after 1 second could tell that there was no marks anywhere. My partner and I have never once been physical with each other or anything of that nature. To put the cherry on top, prescription meds went missing during my stay. The food area down stairs was completely empty when I arrived there were some Cheetos and Diet Coke that’s it
Stayed 2 nights in Jun 2025

8/10 Good

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Terri

Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Stayed 3 nights in Jun 2025

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 4 nights in May 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was incredibly clean and staff was courteous and eager to help. Breakfast was good with a lot of options—- more than a continental breakfast for sure. Comfy beds. Hot shower. Climate control was good. Accommodations were better than expected. The only room for improvement is access. It was difficult to see getting in and out of the parking lot. Although the shops are walking distance it was difficult because you had to walk in the parking lot where visibility is an issue. These were mild inconveniences for those with certain mobility issues. We would stay again.
Stayed 2 nights in Jun 2025

6/10 Okay

Elizabeth

Travelled with family
Disliked: Cleanliness, room comfort

It was ok

Front desk was helpful in that they moved us to rooms that were next door to each other. But rooms were dark, as were the hallways. Pullout coaches didn’t have any linens and mattresses were stained. Breakfast was good. Pool was fine but there was no hot tub (apparently one was advertised). We were traveling to several other locations and stayed at other hotels along the way and this just didn’t hit the same level as the other hotels (both hyatts)
Stayed 1 night in Jun 2025

10/10 Excellent

mena, Shrewsbury

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Jun 2025

10/10 Excellent

Gail P

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an overnight family gathering. The rooms were a great size. We had three rooms. Checked in with rooms ready on schedule. Pool we all enjoyed. Four kids ages 4 to 17
Stayed 1 night in Jun 2025

10/10 Excellent

Krishnaditya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Abigail Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Jill

Liked: Cleanliness
Disliked: Property conditions & facilities
Good location. Room was comfortable and clean. Breakfast provided.
Stayed 3 nights in Jun 2025

6/10 Okay

TODD

Disliked: Property conditions & facilities, room comfort
Over priced and under rated. Room was noisy from people above us. Place was built cheaply and way overpriced.
Stayed 1 night in Jun 2025

10/10 Excellent

Dennis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Martha I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great staff but hot tub was out of service

Stayed 1 night in Mar 2025

10/10 Excellent

Kyara

Stayed 1 night in May 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean. The staff was very helpful. You had better like children because the kids dominated the pool.
Stayed 3 nights in May 2025

6/10 Okay

Susan

Stayed 1 night in May 2025

8/10 Good

Cassandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Overall, our stay was good. They had us wait until after 4pm to check in as rooms were not ready. The pool was ice cold. Breakfast was good. Rooms were clean. TV kept disconnecting, which our toddler did not approve of. Would stay again if in a pinch but will likely look elsewhere next time!
Stayed 1 night in May 2025