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Best Western Mystic Hotel

2.5 star property

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Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, desk, laptop workspace, blackout curtains
Free daily continental breakfast
Exterior
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | In-room safe, desk, laptop workspace, blackout curtains
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • 24/7 front desk
  • Gym

Explore the area

View in a map
48 Whitehall Ave, Mystic, CT, 06355
  • Place, Olde Mistick Village
    ‪8 min walk‬
  • Place, Mystic Aquarium and Institute for Exploration
    ‪13 min walk‬
  • Place, Mystic Seaport
    ‪4 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪11 min drive‬

Room options

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(39 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed) | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

8.4 out of 10
Very good
(20 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Best Western Mystic Hotel

Hotel with free breakfast, near Olde Mistick Village
This smoke-free hotel features a fitness centre, coffee/tea in a common area and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and a 24-hour front desk are on-site. Change of towels is available on request
Best Western Mystic Hotel offers 120 air-conditioned accommodations with a safe and free newspapers. LCD televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
The free breakfast at Best Western Mystic Hotel gets good marks from our customers. During your stay, you'll be within walking distance of Olde Mistick Village. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, meeting rooms and convenience store
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 15-minute walk of Olde Mistick Village and Mystic Aquarium and Institute for Exploration
  • Pets welcome for a fee
Best Western Mystic Hotel offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. A business centre and meeting rooms are available. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Mystic Hotel. Self parking is free. A complete renovation of Best Western Mystic Hotel was completed in December 2023.

This Mystic hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - December 2023
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8 AM to 8 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Mystic
Comfort Inn Mystic
Mystic Comfort Inn
Comfort Hotel Mystic
Comfort Inn Mystic Ct
Quality Inn Mystic
Quality Mystic
Best Mystic Hotel Mystic
Quality Inn Mystic Groton
Best Western Mystic Hotel Hotel
Best Western Mystic Hotel Mystic
Best Western Mystic Hotel Hotel Mystic

Reviews

Best Western Mystic Hotel Reviews

8.6

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 199 out of 388 reviews
Rating 8 - Good. 113 out of 388 reviews
Rating 6 - Okay. 55 out of 388 reviews
Rating 4 - Poor. 11 out of 388 reviews
Rating 2 - Terrible. 10 out of 388 reviews

Reviews

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No complaints

The location is great. I have no complaints. This is not luxury hotel but if you need to stay overnight or for a couple of days it's fine.
Stayed 1 night in Jun 2025

8/10 Good

Deborah, Annapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

WILLIAM, HAMDEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near where we were going
Stayed 1 night in Jun 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Jacob

Travelled with family
Sheets were dirty along with shower, and air conditioner needs filters cleaned, my kids have asthma and started coughing after being in the room with air conditioner running
Stayed 1 night in Jun 2025

8/10 Good

Veilleux

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel is clean and staff is very friendly. Hotel is dated
Stayed 2 nights in Jun 2025

2/10 Terrible

Paula

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good stay at all

The staff were talking to each other while we were checking in. The room was just okay. The bedspread was all ripping and the stuffing was coming out. The walls were paper thin there must of been a child above us and we barely slept due to the child running around at all hours. We complained about all this and management didn't seem to care
Stayed 2 nights in Jun 2025

10/10 Excellent

Stacie

The person who checked us in was very friendly and efficient
Stayed 1 night in Jun 2025

8/10 Good

Valerie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Antoinette

Liked: Property conditions & facilities, room comfort
Everything was wonderful but the desk woke us up with texts asking about accommodation at 7 am too early
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth A

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a very pleasant stay! Our room and common areas were very clean, pool area was great! Friendly and helpful staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Raghvandra

Stayed 1 night in Jun 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

We only stayed 1 night but our stay was excellent. The hotel was spotless. Our room was clean. The bed was very comfortable. Best night sleep we had on vacation.
Stayed 1 night in Jun 2025

8/10 Good

Marco

Good pet friendly hotel - a bit outdated.
Stayed 1 night in May 2025

10/10 Excellent

Chelsea

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standard hotel, Seems recently upgraded and clean. Expensive for what it was but as expected for a Saturday near the beach in summer.
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and recently updated. Nice continental breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stay was very pleasant i will definitely be coming back in the future.
Stayed 3 nights in Jun 2025

6/10 Okay

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities

One night stay

Hotel is okay for a short stay. Check in was quick. Staff was friendly. The rooms don’t have carpets so floors are loud. We were on the first floor and someone started walking/jumping on the second floor since 4:00 a.m on a Sunday!
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
All went smoothly!
Stayed 2 nights in Jun 2025

8/10 Good

Frances

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly. Room is clean. Breakfast is good. Plenty of parking.
Stayed 1 night in Jun 2025

10/10 Excellent

Keri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
I was extremely pleased with the room. Very clean room,comfortable bed,bathroom was spotless.
Stayed 1 night in Jun 2025