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8.6/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Rating 10 - Excellent. 127 out of 329 reviews
10 - Excellent
127
Rating 8 - Good. 145 out of 329 reviews
8 - Good
145
Rating 6 - Okay. 44 out of 329 reviews
6 - Okay
44
Rating 4 - Poor. 11 out of 329 reviews
4 - Poor
11
Rating 2 - Terrible. 2 out of 329 reviews
2 - Terrible
2
Reviews
6/10 Okay
Myriam
Travelled with family
1 Aug 2025
Room was not cleaned for 2 days. Floors were not kept clean, water bottle and glasses were not replaced. Bed was hard and uncomfortable
Friendly and nice hotel. Bed was a little hard for my liking. Had to get a mattress topper which did not really make a difference but good location and clean, nice breakfast.
Very nice, upscale hotel but more for business travelers.
Very good service and nice rooms. Excellent location. Awesome parking which is so rare in Europe in general.
Room service is sparse. You can go down and order from the restaurant to have the full menu options but you can’t charge it to your room.
The staircase was frightening! Anyone under 12 would easily slip through the railing. I’d be terrified if I had a kid running up and down those stairs!
All in all, a great hotel in a small town outside Amsterdam.
Pretty grumpy staff. Arrived late due to delayed flights. Restaurant closed but wouldn’t give us anything and nothing nearby. Recommend Uber Eats which took 1.5 hours, went back to reception to ask if Uber is relatable. A new member of staff on shift said no we all use a different app but would I like them to make me a sandwich?!? YES!! The bar closes when they like. Second night I asked for a beer at 1030, sorry bar is closed. So I asked why they close early and the answer was ‘we always close at 11’. Yes but it’s 1030? Same happened to another English girl trying to get a drink after me. Perhaps it’s an anti-English thing?! Anyway, overall the staff were plain rude and the room was bang average. No were a 4 star just in the service alone. Will not stay again but unfortunately it’s the hotel my local office recommend. I’ve told them to find other options
Gorges , Eric and the Team in the restaurant/bar provide a fantastic level of service. I have been staying at this hotel for almost 20 years and it really feels like home from home. Impeccable team! Bravo
A quiet surprisingly laid back hotel with helpful staff although here again they seemed to have adopted a laid back approach which was a refreshing change from the usual.