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Hotel Grand Phenix Okushiga

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Grand Phenix Okushiga

Indoor pool
Restaurant
Aerial view
Restaurant
Royal Suite | 1 bedroom, minibar, in-room safe, blackout curtains

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • 24/7 front desk
  • Bar
  • Breakfast available
  • Air conditioning
  • Laundry

Explore the area

Map
12377-6 Yomase, Yamanouchi, Nagano, 381-0405
  • Okushiga Kogen Ski Area
    ‪1 min walk‬
  • Shiga Kogen Ski Area
    ‪17 min drive‬
  • Jigokudani Monkey Park
    ‪34 min drive‬

Room options

View all photos for Standard Twin

Standard Twin | 1 bedroom, minibar, in-room safe, blackout curtains

Standard Twin

  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for Deluxe Twin

Deluxe Twin | 1 bedroom, minibar, in-room safe, blackout curtains

Deluxe Twin

  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for Top Floor Twin

Top Floor Twin | 1 bedroom, minibar, in-room safe, blackout curtains

Top Floor Twin

  • Sleeps 2
  • 2 Large Single Beds

View all photos for Junior Suite Room

Junior Suite Room | 1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite Room

  • Sleeps 6
  • 4 Large Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Suite Room

Deluxe Suite Room | 1 bedroom, minibar, in-room safe, blackout curtains

Deluxe Suite Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 4 Large Single Beds and 1 Single Sofa Bed

View all photos for Royal Suite

Royal Suite | 1 bedroom, minibar, in-room safe, blackout curtains

Royal Suite

  • Sleeps 5
  • 3 King Beds

View all photos for Japanese Room

Japanese Room | 1 bedroom, minibar, in-room safe, blackout curtains

Japanese Room

  • Sleeps 6
  • 6 Single Futons

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About this property

Hotel Grand Phenix Okushiga

Slopeside fun with 3 restaurants and indoor pool
Ski into Hotel Grand Phenix Okushiga, where you can enjoy a drink at the bar/lounge and take a dip in an indoor pool.
Hotel Grand Phenix Okushiga offers 35 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a safe and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include ski-in/ski-out access and an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Grand Phenix Okushiga, you're just a quick walk from Okushiga Kogen Ski Area. Features include free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • On-site recreation includes ski-in/ski-out access and bicycles to rent
  • Steps from Okushiga Kogen Ski Area and 7 minutes by car from Yakebitaiyama Ski Resort
Hotel Grand Phenix Okushiga offers its guests ski-in/ski-out access and an indoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, a vending machine, and ski storage are also featured at Hotel Grand Phenix Okushiga. Self parking and valet parking are free.

This 3.5-star Yamanouchi hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 10:00 AM.
Hotel Grand Phenix Okushiga has 3 restaurants on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: JPY 2,700 for adults and JPY 1,300 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Indoor pool
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear

Family friendly

  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Coworking space

Outdoors

  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 5000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 2700 for adults and from JPY 1300 for children
  • Rollaway bed fee: JPY 5000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 6:00 AM - midnight.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Phenix Okushiga Yamanouchi
Hotel Grand Phenix Okushiga Hotel
Hotel Grand Phenix Okushiga Yamanouchi
Hotel Grand Phenix Okushiga Hotel Yamanouchi

Hotel Grand Phenix Okushiga Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 22 out of 25 reviews
Rating 8 - Good. 2 out of 25 reviews
Rating 6 - Okay. 1 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Yoram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Francis

Stayed 1 night in Oct 2024

10/10 Excellent

Kelly

Stayed 4 nights in Apr 2024

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply the Best of East and West.

スキガ高原スキー場で最高。 100% (12年前の最初の滞在から2日前の最近の滞在まで...ここは今や私たちの毎年の「山の楽園」です) この "静かなアルプスの贅沢 "に匹敵するものは何もない。 ホテルグランドフェニックス奥志賀高原は、和と洋（ヨーロッパの伝統）のエッセンスを最も真摯な形で表現しています。 フランシス・フリーマン (過去30年以上、日本、アジア、オーストラリア、ヨーロッパを旅してきた旅行者）
Stayed 1 night in Jan 2024

10/10 Excellent

Kayoko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Masahiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
紅葉を期待して行きましたが、タイミング悪く、全く紅葉が見れませんでした スタッフの対応がよく、静かな環境でゆったりと過ごすことができます ただし、食事はホテル内に限定されてしまうため、その点がマイナスでしょうか
Stayed 1 night in Oct 2024

10/10 Excellent

セイキ

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回両親と家族で行きました。施設、食事、サービス文句なしで良かったです。山の上なので、空気もいいし、景色もきれいで夜空もめちゃきれいで、また行きたいです。 山の上なので、運転の腕が必要です。
Stayed 2 nights in Sep 2024

6/10 Okay

Sachiko

Disliked: Staff & service
Stayed 3 nights in Sep 2024

8/10 Good

Takako

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

静かに過ごせる場所

星空がきれいな場所｡今回は､雨で見る事が出来ず残念だった｡部屋､レストラン､大浴場どこからも景観がよい。
Stayed 1 night in Jul 2024

10/10 Excellent

Chiyo

Stayed 2 nights in Jun 2024

10/10 Excellent

マサミチ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

舒適度高的酒店

預訂了日式客房，客房十分大，整潔乾淨。 客房在地下，面對雪地庭園景觀，十分美麗。 酒店有滑雪裝備租借，又可比住客存放滑雪裝備，而且一出酒店就是雪場，十分方便。 酒店晚餐亦十分美味，早餐亦很好。 總的來說，十分推薦入住。
Stayed 1 night in Apr 2024

10/10 Excellent

Sze Lok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

舒適度高的酒店

預訂了日式客房，客房十分大，整潔乾淨。 客房在地下，面對雪地庭園景觀，十分美麗。 酒店有滑雪裝備租借，又有locker比住客使用，而且一出酒店就是雪場，十分方便。 酒店晚餐亦十分美味，早餐亦不俗。 總的來說，這個價格有這樣的質素，十分好。
Stayed 1 night in Apr 2024

10/10 Excellent

としお

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Takamitsu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Yukie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフが皆よい方で、安心して気持ちよく過ごすことができました。また泊まりに行きたいと思っています。
Stayed 1 night in Aug 2023

10/10 Excellent

Aletta

Stayed 1 night in Feb 2023

10/10 Excellent

Takamitsu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Toshiyuki

Stayed 2 nights in Sep 2022

10/10 Excellent

NORIKO

Stayed 1 night in Jan 2022

10/10 Excellent

kaori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
帰る日は雪がたっぷり降り、車を発掘するのモラ大変な中、フロントスタッフさんが嫌な顔一つせず雪の中で車を探しだし、入り口まで運び温めてくれていました。 雪が降る日はこの作業が一苦労のところサラッとやっていただき、本当にありがたかったです。
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

yoshihisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

最高のホテルでした。

初めての志賀高原でのスノーボード。１泊２日の予定でしたが、初日は悪天候でスキー場は閉鎖。朝早く着いたがやる事がなくロビーのソファーで途方に暮れていたら、空いてる部屋があるのでと部屋に通して頂けました。 本当に助かりました。館内とても清潔でスタッフの接客も凄い良かったです。２日目でチェックアウト後、スノボーして帰る前にお風呂も利用できるのはとても良いです。ホテルの目の前にリフト乗り場があり最高です。来シーズンもまたここに宿泊しようと思います。
Stayed 1 night in Apr 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

別格の冬夏本格リゾート

懐かしい45年ぶり奥志賀でのスキーに家内と泊まらせて頂き、暖房から室内の綺麗さ･広さも含め海外の無垢材で統一され正に本格リゾートの設計で、快適さも秀逸でした。唯、例年になく雪不足で、夕方着いた時からやっと雪が降り始めて、夕食では窓際の雪を眺めながら美味しいイタリアンを頂き「来て良かった」と実感させて頂きました。バ－ラウンジも凝った作りでお酒を飲みながらゆったりした時間が味わえました。スキーは隣の焼額スキー場まで送迎ミニバスで指定時間に送り迎えして頂き問題ありませんでした。スキー板の手入れや保管ロッカーもゆったり出来ていて、ストレスを感じることはありません。家内とも、真ん前のゲレンデで滑ることが出来る時に「又来たいね」とつぶやいた次第でした。
Stayed 2 nights in Dec 2019