Hotel Mercury

Property class: 3

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Photo gallery for Hotel Mercury

A restaurant with a brick wall, a long counter, and a seating area with tables and chairs.
A building with multiple signs, including "Nyama Choma" and "Hn Sports Bar".
A bar with shelves stocked with various bottles and cans.
A neatly made bed with a grey bedspread and white pillows, a wooden headboard, a green wall, and a television mounted on the wall.
An indoor dining area with round tables and chairs, surrounded by potted plants.

Reviews

5.0 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Tom mboya street, Nairobi, Nairobi
  • Place, Kenyatta International Convention Centre
    ‪8 min walk‬
  • Place, City Market
    ‪8 min walk‬
  • Place, University of Nairobi
    ‪10 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪19 min drive‬

Room options

Deluxe Double Room Single Use, 1 Bedroom, Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

About this property

Hotel Mercury

Along with 3 restaurants, this bed & breakfast has 4 bars/lounges and a snack bar/deli. English breakfast is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a 24-hour front desk. Change of towels is available on request
Hotel Mercury offers 25 accommodations. This Nairobi bed & breakfast provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
During your stay at Hotel Mercury, you're just a quick walk from National Archives. Features include free breakfast and a free manager's reception, plus 3 restaurants.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and 4 bars/lounges
  • Amenities include coffee/tea in a common area
  • 10 minutes by car from Nairobi National Park and 11 minutes from Thika Road Mall
There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception.

Smoking is allowed in designated areas at this 3-star Nairobi bed & breakfast.

Guests are served a free English breakfast daily from 6:00 AM to 10:30 AM. The bed & breakfast hosts a free manager's reception daily.
Hotel Mercury has 3 restaurants on site.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transport

  • No on-site parking available

Food and drink

  • Free English breakfast available daily 6:00 AM to 10:30 AM
  • 3 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of KES 1,000
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom

More

  • Laptop workspace

Policies

Check-in

Check-in start time: 6:00 AM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive key retrieval information
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets and service animals are not allowed at Hotel Mercury

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: KES 1000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Mercury Nairobi
Hotel Mercury Bed & breakfast
Hotel Mercury Bed & breakfast Nairobi

Hotel Mercury Reviews

Reviews

5.0
Rating 10 - Excellent. 1 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 2 out of 6 reviews
Rating 4 - Poor. 1 out of 6 reviews
Rating 2 - Terrible. 2 out of 6 reviews

6.6/10

Cleanliness

5.0/10

Staff & service

4.8/10

Amenities

4.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Harold

Location impressive. Easy access to transport. Lively atmosphere and wonderfully for sports fans.
Stayed 12 nights in Aug 2024
Verified review

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing Stay – Not Worth the Money Unfortunately, my stay at this hotel was extremely disappointing and far below expectations. From the moment I arrived, there were multiple issues that made the experience stressful rather than enjoyable. The room was not properly cleaned, with noticeable hygiene issues that made me uncomfortable. Basic amenities were either missing or not working properly, and the overall condition of the hotel felt neglected and poorly maintained. Customer service was equally disappointing. Staff were unhelpful and seemed uninterested in resolving concerns when they were raised. Communication was poor, and it felt like guest comfort was not a priority. Noise levels were also a major problem, making it difficult to rest, and the overall atmosphere did not feel welcoming or professional. For the price paid, I expected much better standards. I would strongly advise future travellers to read recent reviews carefully, ask detailed questions before booking, and consider alternative hotels nearby. A hotel can make or break your trip—and unfortunately, this one made it much harder to enjoy. I hope management takes guest feedback seriously and makes significant improvements.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Martin Bernhard

Liked: Cleanliness, staff & service
There was no toilet Seat, you couldnt close the window so the room was Full of dirt from the construction site next to the Hotel
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

ALEX

Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Verified traveller

Stayed 14 nights in Feb 2024
Verified review

4/10 Poor

Taha

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024