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ibis Styles Nairobi Westlands

3.5 star property

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Photo gallery for ibis Styles Nairobi Westlands

Lobby sitting area
Exterior
3 bars/lounges
1 bedroom, premium bedding, pillow-top beds, in-room safe
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Air conditioning

Explore the area

View in a map
Rhapta Road, Westlands, Nairobi, 00800
  • Place, Nairobi National Museum
    ‪2 min drive‬
  • Place, Kenyatta International Convention Centre
    ‪5 min drive‬
  • Place, United Nations Office at Nairobi
    ‪8 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 3 Single Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 3 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room, 2 Double Beds (Trendy)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Double Room, 2 Double Beds (Trendy)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Single Beds (Trendy)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Single Beds (Trendy)

8.0 out of 10
Very good
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, Multiple Beds

8.4 out of 10
Very good
(8 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Room, 1 Double Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 Double Bed

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(13 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

ibis Styles Nairobi Westlands

Hotel with 2 restaurants, near Nairobi National Museum
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a nightclub. Free WiFi in public areas, free self parking and a free cruise terminal shuttle are also provided. Other amenities include 3 bars/lounges, a fitness centre and a snack bar/deli. Housekeeping is available on request.
Ibis Styles Nairobi Westlands offers 280 accommodations with a safe and complimentary bottles of water. This individually decorated accommodation includes desks. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Revitalize Wellness Centre has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath.

The spa is open selected days. Children under 9 years old are not allowed in the spa without adult supervision. Guests under 9 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at ibis Styles Nairobi Westlands. During your stay, you'll be within walking distance of Nairobi National Museum. Enjoy features like free WiFi in public areas, free self-parking and a free cruise terminal shuttle.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Indulge with massages, body treatments or body scrubs at Revitalize Wellness Centre
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Just a 4-minute drive from Nairobi National Museum and a few minutes from Uhuru Park
  • Free cruise terminal shuttle service
Ibis Styles Nairobi Westlands offers its guests a full-service spa and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Business amenities include a business centre, meeting rooms, and limo/town car service. A nightclub, a rooftop terrace, and spa services are also featured at the business-friendly ibis Styles Nairobi Westlands. An area shuttle within 30 kilometres and an airport shuttle (available 24 hours) are available for a fee. Self parking is free.

This 3.5-star Nairobi hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Utamu Restaurant – This restaurant serves breakfast, lunch, dinner and light fare. A children's menu is available.
Kilele Lounge – Overlooking the garden, this café specialises in local and international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Skybar – Overlooking the garden, this café specialises in local and international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 30 kilometres
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Free cruise terminal shuttle
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free secured self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kilele Lounge
  • Skybar
  • Utamu Restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Nightclub

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 10:00 AM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ibis Styles Nairobi Westlands

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 per person
  • Airport shuttle fee: USD 20 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
Property Registration Number CPR/2010/29781

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

ibis Styles Nairobi Westlands Hotel
ibis Styles Westlands Hotel
ibis Styles Westlands
ibis Styles Nairobi Westlands Hotel
ibis Styles Nairobi Westlands Nairobi
ibis Styles Nairobi Westlands Hotel Nairobi

Reviews

ibis Styles Nairobi Westlands Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 365 out of 719 reviews
Rating 8 - Good. 221 out of 719 reviews
Rating 6 - Okay. 61 out of 719 reviews
Rating 4 - Poor. 36 out of 719 reviews
Rating 2 - Terrible. 36 out of 719 reviews

Reviews

10/10 Excellent

Tewodros

Liked: Staff & service
great location clenliness. small rooms
Stayed 2 nights in Jul 2025

8/10 Good

eliot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
The food is pretty poor. The room quite small and basic, but spotless. The staff is very helpful. It is a good and safe location.
Stayed 4 nights in Jul 2025

10/10 Excellent

Egbe Agbor, Brussels

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in. One night stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty hotel save area
Stayed 2 nights in Jul 2025

10/10 Excellent

Gregory

Stayed 3 nights in Jul 2025

10/10 Excellent

Vanessa

Travelled with family
Great service!
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2025

6/10 Okay

Eritrea

Liked: Cleanliness, amenities, property conditions & facilities
The are was good. The property was clean. The rooms were small and no cub birds for your clothes but if you are staying 1 or 2 days and you have only few things it is ok
Stayed 6 nights in Jun 2025

10/10 Excellent

Oluwatosin

Stayed 3 nights in Jun 2025

10/10 Excellent

Eugene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Steven

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibid Styles Nairobi remains a great value though the some changes are for the better - additional seating areas for the ground floor restaurant - and some are worse - enclosing all outdoor spaces that were previously open, such as the rooftop areas (why?) and even ones on the ground floor. The good: The beds are still comfortable enough though harder since I suspect they no longer use the Heavenly Mattress. The sheets are crisp and clean, the staff very attentive, the general decor of the rooms and public spaces make the hotel inviting. It appears that management does not pay attention to detail: There was water dripping from the ceiling in the main restaurant, the main floor men’s room could have someone fix fixtures, dings and bumps around the hotel, things that a walkthrough with a checklist would solve. Even though a painting and other maintenance is underway, rather than disguising materials as would be done in the rich economies, junk is easily seen on the mezzanine level. Why is a third-world standard being used? Stop letting the staff down.
Stayed 2 nights in Jun 2025

10/10 Excellent

Satoshi, Taito

Stayed 7 nights in Jun 2025

10/10 Excellent

Dean, Raleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Repeat customer.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jean

Liked: Cleanliness, property conditions & facilities
Restaurant staff was excellent Desk staff was shaming and snotty No pool Expensive happy hour small drinks but great food Amenities are in the room
Stayed 2 nights in May 2025

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and staff
Stayed 3 nights in May 2025

8/10 Good

Jerusha, Marietta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Teresia

Travelled with family
I loved the cleanliness top notch
Stayed 3 nights in May 2025

8/10 Good

Ramnath

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 3 nights in May 2025

10/10 Excellent

Eliud

Good
Stayed 1 night in Apr 2025

10/10 Excellent

Tarek Al

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
great location, friendly staff and good dining options
Stayed 1 night in May 2025

8/10 Good

Ramnath

Stayed 1 night in May 2025

8/10 Good

Manjinder singh

Travelled with family and small children
Liked: Cleanliness, amenities
Property almost good the location is little far fros Airport but it’s not bad overall it’s enjoyable trip Thanks
Stayed 3 nights in May 2025

10/10 Excellent

Micah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to local amenities and staff is very professional.
Stayed 5 nights in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean service. Good location.
Stayed 2 nights in Apr 2025