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The Spot

2.0 star property

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Photo gallery for The Spot

BBQ/picnic Area
Front of property
Interior entrance
Studio Suite, 1 King Bed, Kitchenette | Premium bedding, desk, laptop workspace, blackout curtains
King Studio Suite | Living area | 50-inch Smart TV with cable channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
950 Terminal Avenue N, Nanaimo, BC, V9S 4K4
  • Place, Departure Bay Ferry Terminal
    ‪17 min walk‬
  • Place, Old City Quarter
    ‪3 min drive‬
  • Place, Nanaimo Regional General Hospital
    ‪3 min drive‬
  • Airport, Nanaimo, BC (YCD)
    ‪16 min drive‬

Room options

View all photos for 2 Queen Room

2 Queen Room | Premium bedding, desk, laptop workspace, blackout curtains

2 Queen Room

8.6 out of 10
Excellent
(36 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Studio Suite

Premium bedding, desk, laptop workspace, blackout curtains

King Studio Suite

9.2 out of 10
Wonderful
(40 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Kitchenette

Studio Suite, 1 King Bed, Kitchenette | Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed, Kitchenette

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception
Departure Bay Motel
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.0 out of 5, Very good, 545 reviews
Departure Bay Motel

About this property

The Spot

Motel with free parking, near Departure Bay Ferry Terminal
This motel features express check-in, express check-out and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area and multilingual staff assistance.
The Spot offers 10 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 50-inch Smart televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The Spot's great location gets high marks from our customers. During your stay, you'll be within walking distance of Departure Bay Ferry Terminal. Enjoy features like free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Services include a virtual front desk
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 3-minute drive from Departure Bay Ferry Terminal and a few minutes from Newcastle Island Marine Provincial Park
  • Cats and dogs welcome for a fee
As a guest of The Spot, you'll find multilingual staff, a garden, and a picnic area. Public spaces have free WiFi. The business-friendly The Spot also features express check-in and express check-out. Free self parking is available. A complete renovation of The Spot was completed in April 2022.

Smoking is allowed in designated areas at this Nanaimo motel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Bicycle tours

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas
  • Renovated entire property - April 2022

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Property Registration Number 5032890

Property is also known as

Colonial Motel Nanaimo
Colonial Nanaimo
The Spot Motel
Colonial Motel
The Spot Nanaimo
The Spot Motel Nanaimo

The Spot Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 353 out of 696 reviews
Rating 8 - Good. 194 out of 696 reviews
Rating 6 - Okay. 81 out of 696 reviews
Rating 4 - Poor. 31 out of 696 reviews
Rating 2 - Terrible. 37 out of 696 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Awry

Stayed 1 night in Oct 2025

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
While this property has some nice upgrades… Building and doors are old and sound travels right through. Location is literally on the highway… so expect traffic noise and a lot of foot traffic around the building. While it worked for our short stay, would not stay again.
Stayed 1 night in Oct 2025

8/10 Good

Vijay

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pleasant stay. No front desk. All check in done online. It's great for an introvert. The coffee machine did not work and even though i placed the card outside my door for "making my room" and replacing coffee pods, there was no service done. Communication for checkin and check out was great and convenient through SMS
Stayed 2 nights in Oct 2025

8/10 Good

Dennis

Liked: Cleanliness, property conditions & facilities, room comfort
Good location, good value, pet friendly. No cleaning service our entire 5 day stay. Maybe that is standard procedure but it wasn't communicated to us.
Stayed 1 night in Oct 2025

8/10 Good

Jonathan

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2025

10/10 Excellent

Ranee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved self check in no hassle every hotel motel should have this service. Enjoyed my stay & definitely will come back as I travel for work quite a bit.
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, great large television, great beds, linens, bath towels, washroom, showers, heated mirror, large minifridge, lots of plugins. Would stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and fast check in
Stayed 1 night in Oct 2025

10/10 Excellent

Kai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, nice staff
Stayed 1 night in Oct 2025

10/10 Excellent

Rob

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The price point was amazing, and the experience was perfect for what we needed - a good night's sleep before traveling on the next day. It was clean and well kept. We would come back.
Stayed 1 night in Oct 2025

10/10 Excellent

Aileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable bed, great shower
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Oct 2025

10/10 Excellent

Edward

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space, very conveniently located. Room was quiet and clean, bathroom was very good. Could have used a desk? Otherwise very nice for the price.
Stayed 2 nights in Oct 2025

10/10 Excellent

Maeva

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's the perfect spot if you are arriving from the ferry and need a place to stay for the night. I arrived there at 11 p.m. Check-in was easy, and communication was great and helpful. It is not quiet, so it is probably not the best for a long stay, but it is definitely very convenient, and everything was efficient. Also, it is pet-friendly, and that was the positive part for us. We will return if we arrive late at night or leave with the early morning ferry.
Stayed 1 night in Sep 2025

2/10 Terrible

Marvin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very noisy no sound proofing
Stayed 1 night in Sep 2025

10/10 Excellent

Felix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was super nice and new, comfortable bed, super clean and in general a good price
Stayed 1 night in Sep 2025

10/10 Excellent

Jeannette

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, pet-friendly, enclosed yard with small outdoor table made our stay comfortable-thank you.
Stayed 1 night in Sep 2025

10/10 Excellent

nichole

Stayed 2 nights in Sep 2025

2/10 Terrible

Somer

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst trip and staff I have ever experienced. They rely on cancellations to make money. Don’t stay here!
Stayed 1 night in Sep 2025

6/10 Okay

Angie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room was very nice. Bathroom was very nice. Quality towels and bed was comfortable. Our only issue was that we didn’t get the email to check in. They texted us instead and since my phone was turned off to avoid international calls that was an obstacle. Would stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

JILL

Liked: Cleanliness, staff & service, property conditions & facilities
Small but has everything you need. Noisy since it's on a main arterial, traffic and sirens into the night. Unit was clean and tidy. Tiny back yard for ground floor units, can sit outdoors. No front desk, after checking time you get a room number and code to key into your unit. Felt safe, looked like video cameras monitor building. Fine for overnight stay passing through Nanaimo. Note: there was a problem with Expedia, my prepaid stay didn’t get credited, but when informed of the double charge, The Spot immediately refunded my second card charge.
Stayed 1 night in Sep 2025

2/10 Terrible

Robin

Travelled with group
Disliked: Property conditions & facilities
Smelled like mold. Checked out at 930pm
Stayed 1 night in Sep 2025

8/10 Good

Allison

Travelled with pets, Travelled with partner
Liked: Amenities
I loved the back femced area for my dog. The shower was excellent. What i found less enchanting was the loud air conditioner and traffic noise. Also loved the great communication. I would stay there again.
Stayed 2 nights in Sep 2025

4/10 Poor

Gerold

Travelled with partner
Disliked: Staff & service, amenities
The check in was remote and we never saw a person working there except the housekeepers. Property has code locks and you need to enter two different codes to get into the units, plus another code to get to the ice machine which wasn’t working. People were really struggling to get in, and lots of beeping sounds when people are coming and going. It’s a cinder block building and rooms were fairly small. Overall condition of property seems to be deteriorating, including a major tripping hazard on stairway. Property inside is fairly clean but it’s on a very busy and loud road. The price was reasonable but given other issues we wouldn’t stay here again.
Stayed 4 nights in Sep 2025