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Courtyard By Marriott Nanaimo

3.0 star property

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Photo gallery for Courtyard By Marriott Nanaimo

Exterior
Daily cooked-to-order breakfast for a fee
Lobby
Lobby
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Hot tub

Explore the area

View in a map
100 Gordon Street, Nanaimo, BC, V9R 5J4
  • Place, Old City Quarter
    ‪6 min walk‬
  • Place, Departure Bay Ferry Terminal
    ‪6 min drive‬
  • Place, Duke Point Ferry Terminal
    ‪17 min drive‬
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪6 min walk‬

Room options

View all photos for Standard Room, 1 King Bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(32 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(37 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(40 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Courtyard By Marriott Nanaimo

Art Deco hotel with 24-hour front desk and coffee shop/cafe
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, Access to hot tub and self parking. Housekeeping is available once per stay.
Courtyard By Marriott Nanaimo offers 172 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 55-inch LED televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

An indoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Courtyard By Marriott Nanaimo. During your stay, you're just a quick walk from Vancouver Island Military Museum. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include laundry facilities, a lift and a vending machine
  • Guests have great things to say about the location and the clean guestrooms
  • 5 minutes by car from Departure Bay Ferry Terminal and 14 minutes from Duke Point Ferry Terminal
Courtyard By Marriott Nanaimo offers its guests an indoor pool and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Courtyard By Marriott Nanaimo also features a vending machine, laundry facilities, and express check-in. Parking is available for a fee.

This 3-star Nanaimo hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.
Courtyard By Marriott Nanaimo has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 9 per day)
  • Covered parking on site (CAD 9 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: CAD 8 to 20 for adults and CAD 8 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 20 for adults and CAD 8 to 15 for children
  • Covered self-parking fee: CAD 9 per day
  • Nearby parking fee: CAD 9 per day (26 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Courtyard By Marriott Nanaimo Hotel
Courtyard By Marriott Nanaimo Nanaimo
Courtyard By Marriott Nanaimo Hotel Nanaimo

Courtyard By Marriott Nanaimo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 742 out of 1059 reviews
Rating 8 - Good. 197 out of 1059 reviews
Rating 6 - Okay. 61 out of 1059 reviews
Rating 4 - Poor. 22 out of 1059 reviews
Rating 2 - Terrible. 37 out of 1059 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Stephane

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Stacy

Stayed 2 nights in Jun 2025

8/10 Good

Robert

Stayed 1 night in Jun 2025

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Sarina

Stayed 1 night in Jun 2025

6/10 Okay

Atul

Travelled with family and small children
There was no housekeeping.
Stayed 2 nights in Jun 2025

10/10 Excellent

Azar, Edmonton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jun 2025

4/10 Poor

Marivic, New Westminster

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

William

Stayed 1 night in Jun 2025

8/10 Good

Marcela A., Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Crystal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel , staff was great but the parking situation wasn’t ideal cuz its across the street from hotel but otherwise than that its beautiful hotel & would definitely stay there again .
Stayed 1 night in Jun 2025

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant was out of some items
Stayed 1 night in Jun 2025

8/10 Good

Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room , great staff. Restaurant food was mediocre.
Stayed 3 nights in Jun 2025

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great. Had a nice quiet room. Close to a few dinner spots and coffee. Parking was easy.
Stayed 2 nights in Jun 2025

8/10 Good

John

Liked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fly by

Nothing over the top but all was as expected
Stayed 1 night in Jun 2025

8/10 Good

Filipinas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is well located behind a shopping mall and behind a museum in a quiet street. My husband uses a walker, and check-in and parking is convenient. Restaurant is good and staff is friendly. Unfortunately our advance request was not attended to and a dripping noise which appeared to come from water dripping on an eave, disturbed our sleep on the 2nd night. We had to call maintenance in the middle of the night but the problem could not be resolved. I am sure it would be remedied by now.
Stayed 2 nights in Jun 2025

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location, close to amenities.
Stayed 1 night in Jun 2025

2/10 Terrible

Bob

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We were 30 mins away from official check in time and they told us room was not available. No communication with cleaning staff. 3 other families got their rooms without hassle. We walked around for two hours in town to come back to the same msg. Eventually they got us a room. Rooms facing casino were noisy lots of traffic like bikers. Area is not safe lots of homeless.
Stayed 1 night in Jun 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Staff is always very friendly and helpful.
Stayed 1 night in May 2025

6/10 Okay

Marieta

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was pretty good. Exceptional Shout out to Megan who made our check in quick & smoothly. Fableen who made our breakfast experience great. Mason who helped me to check if possible to do early check-in.
Stayed 1 night in Jun 2025

10/10 Excellent

Breanna

Stayed 1 night in Jun 2025

8/10 Good

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was not ready on time, apparently there was a staffing issue with housekeeping. Awoken in middle of night by yelling outside. Not uncommon in downtown Nanaimo but perhaps better window soundproofing would have helped. Otherwise a nice hotel up to the usual Marriott standards.
Stayed 1 night in Jun 2025