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Departure Bay Motel

2.0 star property

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Photo gallery for Departure Bay Motel

A modern kitchen with a coffee machine, a small table, and two chairs.
A covered balcony with a view of a building and trees.
A compact living space with a kitchenette, a dining area, and a sofa.
A hotel room with two beds, a nightstand, a lamp, and butterfly wall art.
A modern living room with a sofa, a coffee table, a TV mounted on the wall, and a large window offering a view of the outside.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9
  • Place, Beach Estates Park
    ‪3 min walk‬
  • Place, Departure Bay Beach
    ‪6 min drive‬
  • Place, Vancouver Island University
    ‪11 min drive‬
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪7 min drive‬

Room options

View all photos for Classic Queen Room

A hotel room with a large bed, two bedside lamps, a window with curtains, and a view of buildings outside.

Classic Queen Room

7.6 out of 10
Good
(52 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for One-Bedroom Queen Suite with Kitchenette

A hotel room with a large bed, a nightstand with a lamp, a wooden headboard, and a view of the bathroom through an open door.

One-Bedroom Queen Suite with Kitchenette

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Classic Two Queen Room

A hotel room with two beds, a nightstand, a lamp, and butterfly wall art.

Classic Two Queen Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Queen Studio Suite with Kitchenette

A hotel room with a large bed, a nightstand, a lamp, a chair, and a window with a view of parked cars.

Queen Studio Suite with Kitchenette

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Departure Bay Motel

Along with laundry facilities, this motel has a picnic area and free self-parking. WiFi in public areas is free. Other amenities include a vending machine.
Departure Bay Motel offers 22 air-conditioned accommodations with coffee/tea makers and free toiletries. This accommodation offers separate sitting areas. LCD televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Our customers tell us that they can't get enough of the helpful staff at Departure Bay Motel. During your stay, you're just a quick walk from Beach Estates Park. Free WiFi in public areas, free self-parking and laundry facilities are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include laundry facilities and a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Beach Estates Park and 15 minutes on foot from Nanaimo Regional General Hospital
  • Pets welcome for a fee
As a guest of Departure Bay Motel, you'll find a vending machine, a picnic area, and laundry facilities. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Nanaimo motel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 21.00 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 21.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a first aid kit
The front desk at this property is open daily from 7:00 AM - midnight.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 5031994

Property is also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Departure Bay Motel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 271 out of 702 reviews
Rating 8 - Good. 224 out of 702 reviews
Rating 6 - Okay. 98 out of 702 reviews
Rating 4 - Poor. 57 out of 702 reviews
Rating 2 - Terrible. 52 out of 702 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very polite and welcoming, clean , grocery and food places near by . Definitely recommend for the stay and price was great as well.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was above par and very relaxing
Stayed 4 nights in Apr 2026
Verified

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spotless, staff were very cordial.
Stayed 13 nights in Feb 2026
Verified

10/10 Excellent

Navjot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was good
Stayed 1 night in Apr 2026
Verified

8/10 Good

Sentoso

Liked: Cleanliness, staff & service, property conditions & facilities
Kitchen is fully equipped, parking is safe.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

fizan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place and staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Christopher

Liked: Amenities
Amenities and location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cylvia

Liked: Cleanliness, staff & service, amenities
As always the Motel was clean, quiet, and the staff was professional and knowledgeable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Darby

Liked: Cleanliness, amenities, property conditions & facilities
Staff is nice rooms clean and renovated
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, amenities
Spotless room - fantastic front desk staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and parking was nice
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

JADE

Liked: Cleanliness, amenities, property conditions & facilities
Polite staff, very helpful and friendly! Great location, walking distance to many options.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Had everything we needed. Friendly check in too
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
I checked in with Tracy. She was very friendly and made me feel welcome. I had a comfortable stay. I will stay here again. Great value!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Brad

Liked: Amenities, property conditions & facilities
The place is good.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities
The building is upgraded but older. There was a bit of a smell but not bad. Bed was very good and there was a full kitchen.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff 👍 very good prices 👍 definitely rec staying there !
Stayed 1 night in Sep 2025
Verified

8/10 Good

Teresa

Convenient area for the ferry, room had large area bedroom and living room area , access to internet and tv bed comfortable
Stayed 1 night in Feb 2026
Verified

8/10 Good

Carmina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

JENEFER

Liked: Cleanliness, staff & service, amenities
Friendly receptionist, Close to ferry, Very clean room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good amenties, helpful staff.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Bob

it was good and the price was right.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Doug

Liked: Cleanliness, amenities
It was a good location, I’ve stayed here before several times, and has always been good value when you need a room for the night.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Frances

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean & very quiet which is what we needed for a good night sleep before catching an early ferry. Price was amazing too for a mini suite.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay for a night before taking the early morning ferry.
Stayed 1 night in Sep 2025