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Departure Bay Motel

2.0 star property

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Reception
Room, 1 Queen Bed, Kitchenette | Private kitchen | Coffee/tea maker, electric kettle, cookware/dishes/utensils
Room, 1 Queen Bed with Sofa bed, Kitchenette | Terrace/patio
Room, 1 Queen Bed with Sofa bed, Kitchenette | Living area | LCD TV
Room, 1 Queen Bed with Sofa bed, Kitchenette | 1 bedroom, laptop workspace, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

View in a map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9
  • Place, Departure Bay Ferry Terminal
    ‪12 min walk‬
  • Place, Nanaimo Regional General Hospital
    ‪13 min walk‬
  • Place, Duke Point Ferry Terminal
    ‪22 min drive‬
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪4 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed

7.6 out of 10
Good
(32 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Kitchenette

Room, 1 Queen Bed with Sofa bed, Kitchenette | 1 bedroom, laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed with Sofa bed, Kitchenette

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Kitchenette

Room, 1 Queen Bed, Kitchenette | 1 bedroom, laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed, Kitchenette

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Departure Bay Motel

Motel with free parking, near Departure Bay Ferry Terminal
Along with laundry facilities, this motel has a picnic area and free self-parking. WiFi in public areas is free. Other amenities include a vending machine.
Departure Bay Motel offers 22 air-conditioned accommodations with coffee/tea makers and free toiletries. This accommodation offers separate sitting areas. LCD televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Our customers tell us that they can't get enough of the helpful staff at Departure Bay Motel. During your stay, you're just a quick walk from Beach Estates Park. Free WiFi in public areas, free self-parking and laundry facilities are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include laundry facilities and a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Beach Estates Park and 15 minutes on foot from Nanaimo Regional General Hospital
  • Pets welcome for a fee
As a guest of Departure Bay Motel, you'll find a vending machine, a picnic area, and laundry facilities. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Nanaimo motel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 21.00 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 21.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a first aid kit
The front desk at this property is open daily from 7:00 AM - midnight.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 5031994

Property is also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Departure Bay Motel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 185 out of 485 reviews
Rating 8 - Good. 163 out of 485 reviews
Rating 6 - Okay. 67 out of 485 reviews
Rating 4 - Poor. 34 out of 485 reviews
Rating 2 - Terrible. 36 out of 485 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Stayed 1 night in Jul 2025

8/10 Good

Virgil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and easy parking
Stayed 1 night in Jul 2025

6/10 Okay

David, COURTENAY

Stayed 1 night in Jul 2025

4/10 Poor

Hailee

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Everything was noticeably well-loved, the place needed a face lift. I made sure i wore shoes inside my room bwcause it just felt dirty to me. Also no convenient outlets by the beds to charge your phones? Just glad i was there for one night. I was tempted to just leave and book another place.
Stayed 1 night in Jul 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Basic and dated but clean. Okay for a stay while traveling.
Stayed 1 night in Jul 2025

8/10 Good

Mohsen

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Yujin

Stayed 2 nights in Jul 2025

10/10 Excellent

Holli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Lisa, Radium Hot Springs

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service
Stopped for a night, it was pretty good!
Stayed 1 night in Jul 2025

8/10 Good

Ryan

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the bed
Stayed 1 night in Jul 2025

4/10 Poor

Neena

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very handy coming from the ferry in to Nanaimo. Not fancy, but definitely adequate for our 2-night stay. Bed very comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice room fairly small room, enough for one person, but I just spent one night. Would’ve been nice to have an air conditioning unit however I did use the fan and that was good enough
Stayed 1 night in Jul 2025

6/10 Okay

Penelope

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Ken

Liked: Amenities
A good choice for a stopover near major transportation and a very good Greek restaurant next door.
Stayed 1 night in Jul 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good, the staff is so friendly and accommodating. The hotel is outdated and the air con did not work very well
Stayed 1 night in Jun 2025

4/10 Poor

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very hot as there was no air conditioning. We did NOT sleep well.
Stayed 1 night in Jul 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy, but a simple cheap clean place to sleep and have a shower.
Stayed 1 night in Jun 2025

10/10 Excellent

brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Louis

Stayed 1 night in Jun 2025

6/10 Okay

Xenia

Stayed 2 nights in Jun 2025

10/10 Excellent

paula

Stayed 1 night in Jun 2025