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Diplomat Motel

2.0 star property

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Photo gallery for Diplomat Motel

Beach
2 bedrooms, in-room safe, desk, free WiFi
Front of property
Family Suite, 2 Bedrooms | Living area | 32-inch TV with cable channels
Family Suite, 2 Bedrooms | Living area | 32-inch TV with cable channels

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Air conditioning
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

View in a map
333 Nicol St, Nanaimo, BC, V9R4T5
  • Place, Vancouver Island University
    ‪3 min drive‬
  • Place, Departure Bay Ferry Terminal
    ‪7 min drive‬
  • Place, Duke Point Ferry Terminal
    ‪16 min drive‬
  • Airport, Nanaimo, BC (YCD)
    ‪14 min drive‬

Room options

View all photos for Standard Suite, 1 Bedroom

2 bedrooms, in-room safe, desk, free WiFi

Standard Suite, 1 Bedroom

8.0 out of 10
Very good
(10 reviews)
  • 34 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms

2 bedrooms, in-room safe, desk, free WiFi

Family Suite, 2 Bedrooms

  • 59 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Bedrooms

Standard Room, 2 Bedrooms | 2 bedrooms, in-room safe, desk, free WiFi

Standard Room, 2 Bedrooms

7.4 out of 10
Good
(13 reviews)
  • 34 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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About this property

Diplomat Motel

Motel in Nanaimo with free parking
This smoke-free motel features dry cleaning, laundry facilities and free self-parking. WiFi in public areas is free.
Diplomat Motel offers 19 air-conditioned accommodations with a safe and coffee/tea makers. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and hairdryers.

This Nanaimo motel provides complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the helpful staff at Diplomat Motel. During your stay, you'll be within walking distance of Nanaimo Museum. Features include free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry and luggage storage
  • 6 minutes by car from Departure Bay Ferry Terminal and 12 minutes from Duke Point Ferry Terminal
  • Dogs welcome for a fee (restrictions apply)
As a guest of Diplomat Motel, you'll find laundry facilities and dry cleaning/laundry services. Public spaces have free WiFi. Self parking is free.

This Nanaimo motel is smoke free.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 9:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Diplomat Motel Nanaimo
Diplomat Nanaimo
Diplomat Motel Motel
Diplomat Motel Nanaimo
Diplomat Motel Motel Nanaimo

Diplomat Motel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 105 out of 501 reviews
Rating 8 - Good. 191 out of 501 reviews
Rating 6 - Okay. 112 out of 501 reviews
Rating 4 - Poor. 42 out of 501 reviews
Rating 2 - Terrible. 51 out of 501 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Matthew

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Still waiting for my deposit back.
Stayed 1 night in May 2025

6/10 Okay

Ajay

Stayed 1 night in Jul 2025

8/10 Good

Dilraj

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Easy to locate, just by road side. The staff at the front desk not welcoming at all!
Stayed 1 night in Jun 2025

8/10 Good

Carmelia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Older motel that is being updated. Not the nicest location but close to the ferry terminal and was very clean. Cleaner than most 3 stars Ive stayed at. I would definitely come back.
Stayed 1 night in Jul 2025

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Large rooms
Stayed 3 nights in Jun 2025

8/10 Good

serena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jun 2025

8/10 Good

Azadeh

Travelled with family
Liked: Amenities
Clean
Stayed 2 nights in Jun 2025

6/10 Okay

Maks

Stayed 4 nights in Jun 2025

4/10 Poor

Rachel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The check in staff was rude, and he was assuming I was a party animal. He gave me ALL the rules when all I wanted to do was check in and sleep. The towels and bathroom were not clean, and there were burn marks all over the floors.
Stayed 1 night in Jun 2025

8/10 Good

Kimberley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Zakir

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a very pleasant experience. The customer service was excellent — the staff were friendly, helpful, and accommodating. Although I didn’t book the kitchenette option, they kindly provided plates, spoons, and forks upon request, which I really appreciated. The room was clean, spacious, odor-free, and surprisingly quiet despite being close to the road. We also felt completely safe throughout our stay. Overall, a great and comfortable visit.
Stayed 1 night in Jun 2025

8/10 Good

Shannon

Travelled with pets
Liked: Cleanliness, property conditions & facilities
I’ve stayed here a couple times. The bathrooms are nicely renovated laminate flooring is a plus also. They take nice care of the property. My first stay the room was spotless, second time staying the room needed was clean in high touch areas but could use clean in does and baseboards. Parking is well lit and felt safe going to my vehicle. Excellent value.
Stayed 1 night in Jun 2025

4/10 Poor

Sarah Marie

Disliked: Cleanliness, amenities
Towels were damp and dirty.
Stayed 1 night in May 2025

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, bed was comfortable. Bathroom was clean however the hot water temperature and pressure could have better.
Stayed 3 nights in May 2025

2/10 Terrible

Joe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay elsewhere

Front desk lady is extremely rude. She thinks her place is a 4 Seasons when in reality its worse than an average Motel 6. Motel is old and run down. Room smelled like pee. Rooms have a 4 digit numerical code to enter to unlock the dead bolt and if you look at the numbers on the lock you can see what the 4 digits are because they are worn out on the keypad on the door. The actual front door handle to my room kept falling off. I couldnt get into my room on the second day and the hotel lady instead of saying sorry for the broken lock and handle said to me that I should just accept the situation and act cool to try to impress my partner who was with me. I still cant believe she tried to gaslight me. Stay away from this place.
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

8/10 Good

Rhona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are accommodating.
Stayed 2 nights in Apr 2025

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. They had an issue with our booking, so upgraded us for free. It was great. Great staff, very helpful! Felt safe.
Stayed 1 night in Apr 2025

10/10 Excellent

justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Andrew, Coal Harbour

Stayed 1 night in Mar 2025

6/10 Okay

Lyn

Travelled with pets
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
I really appreciate they allow dogs ($10 fee) the closeness to the ferry terminal is perfect. Upgrades, good bed clean, nice new walk- shower. Just need to pay attention to the bathroom floor, spots on the walls, Hair on the floor. Not just 1 hair but a few. The rest of the place is cleaner... wear shoes
Stayed 1 night in Apr 2025

10/10 Excellent

Chris Carlo

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service. The staff were nice, respectful and helpful. It’s a cheap stay so you get what you paid for as the property is quite old. BUT it’s very clean, spacious, no smell and quiet despite of the location near the road. We felt safe too. So overall it was a good stay.
Stayed 1 night in Apr 2025

8/10 Good

Nicole

Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service
Very friendly and accommodating staff 👍
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable.

Friendly, helpful owners, clean and comfortable. Accommodations fairly basic.
Stayed 3 nights in Apr 2025