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Hospitality Inn

3.5 star property

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Photo gallery for Hospitality Inn

Front of property – evening/night
Outdoor dining
Lobby
Standard Room, 1 Queen Bed | 1 bedroom, premium bedding, pillow-top beds, desk
Gift shop

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

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3835 Redford Street, Port Alberni, BC, V9Y 3S2
  • Harbour Quay
    ‪3 min drive‬
  • Cathedral Grove
    ‪9 min drive‬
  • Hole In The Wall
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(43 reviews)
  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(31 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, pillow-top beds, desk

Deluxe Room

8.0 out of 10
Very good
(32 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

Hospitality Inn

Hotel in Port Alberni with 24-hour front desk and outdoor pool
Along with an outdoor pool, this smoke-free hotel has a business centre and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-out, free newspapers and tour/ticket assistance.
Hospitality Inn offers 50 accommodations with MP3 docking stations and free newspapers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with digital channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Port Alberni hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hospitality Inn. During your stay, you're just a quick walk from Kiwanis Park. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a business centre and meeting rooms
  • Guests have great things to say about the helpful staff and the value of their stay
  • Within a 15-minute walk of Kiwanis Park and West Coast General Hospital
Public spaces have free WiFi and wired Internet. A business centre and meeting rooms are available. An outdoor pool, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Hospitality Inn. Free self parking is available.

This 3.5-star Port Alberni hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Things to do

  • Fishing
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hospitality Inn Port Alberni
Hospitality Port Alberni
Hospitality Inn
The Hospitality Inn
Hospitality Inn Hotel
Hospitality Inn Port Alberni
Hospitality Inn Hotel Port Alberni

Hospitality Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 250 out of 1004 reviews
Rating 8 - Good. 338 out of 1004 reviews
Rating 6 - Okay. 217 out of 1004 reviews
Rating 4 - Poor. 127 out of 1004 reviews
Rating 2 - Terrible. 72 out of 1004 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We liked the large covered pool and hot tub
Stayed 1 night in May 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It’s ok
Stayed 1 night in May 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Aidan

Stayed 3 nights in Apr 2025

8/10 Good

madeline

Liked: Cleanliness, room comfort

Long weekend getaway

The towels were changed daily... the garbage taken out after two days... my bed was made for me after the first night but not on the second and third night.... i checked in on a friday and left on a Monday... There was a connecting door into the next room, which i was very wary about...i was on the main floor, there are two floors... i could hear the person snoring in the room above me.... i can hear conversations very clearly, which meant >> everything i said or did they could hear also... the front desk staff were amazing and very helpful... the crew that cleaned the rooms were very friendly...
Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Darrell

Travelled with partner
Liked: Cleanliness, staff & service
The staff here are wonderful. Very friendly and accommodating. Inside the property is clean and in good condition. Our room was nice and spotlessly clean. The exterior is in need of some sprucing up, but not terrible and may be reflected in the very affordable price. It is conveniently located to the harbour, shopping, and restaurants. Highly recommended for an affordable stay to see the sights in Port Alberni.
Stayed 1 night in May 2025

10/10 Excellent

danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Sanjay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Donald

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Allen

Nice place
Stayed 1 night in May 2025

10/10 Excellent

auttawee

Stayed 4 nights in May 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service
The outside of the property is wearing a little, but it is a welcoming and convenient property. Would stay again for sure.
Stayed 1 night in May 2025

2/10 Terrible

Nancy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

Silver fish and terrible housekeeping

Silver fish in bathroom Floor not cleaned Lady moved us to another room, again floor was not cleaned but I was not going to move again.
Stayed 1 night in May 2025

6/10 Okay

Chantelle

Travelled with partner
Liked: Staff & service
Clean room. Smelled musty. Nice staff. Questionable area.
Stayed 1 night in May 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa Margaret

Liked: Property conditions & facilities
Clean, quiet, affordable!
Stayed 1 night in Apr 2025

2/10 Terrible

Connie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WARNING! Never staying here again! I was accused of having a dog staying in our room. Workers lying saying they asked if we had a dog, no one talked to us at all. I find out they kept adding more charges. Addicts are in and out, i didnt feel safe, run down building, outside looks like its abandoned.
Disgusting dirty hotel. Addicts in and out
Wish I took pictures of inside, the pictures they have for advertising probably from the 90s.
Stayed 2 nights in Apr 2025

8/10 Good

Shui Keong

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Roberta

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel before, and over the past two visits, we have noticed a steady decline in its quality. After receiving emails stating that the pool would be closed for a two-week maintenance period, we were looking forward to using the facilities. However, we were disappointed to find the bottom of the pool covered in algae. We gave them the benefit of the doubt, but upon further inspection, our concerns were confirmed. Our room was okay, but we were unimpressed to find that it had not been made up and the towels had not been replaced. It is evident that this location is deteriorating, and we will be looking for other options in the future.
Stayed 3 nights in Apr 2025

4/10 Poor

Lisa

Travelled with family
Disliked: Property conditions & facilities

Hotel looked deserted

The hotel from the outside looked abandoned. Inside was ok, our bathroom ceiling looked moldy and damaged in places. The bathroom door was dirty. The mattress was comfortable, the heat / ac was newer and worked. It looks like new windiws have been installed, perhaps there are new owners doing improvements.
Stayed 1 night in Apr 2025

10/10 Excellent

Maggie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to find and close to everything. The hot tub was really nice.
Stayed 1 night in Mar 2025

4/10 Poor

Marc

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2025