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Ballina Motel

4.0 star property

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Photo gallery for Ballina Motel

Premium bedding, down duvets, pillow-top beds, desk
Reception
Reception
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Room service
  • Housekeeping
  • Air conditioning
  • Parking included
  • Laundry

Explore the area

View in a map
393 Gloucester Street, Napier, 4112
  • Pettigrew Green Arena
    ‪11 min walk‬
  • Church Road Winery
    ‪2 min drive‬
  • Mission Estate Winery
    ‪4 min drive‬
  • Napier (NPE-Hawke's Bay)
    ‪8 min drive‬

Room options

View all photos for Standard Studio

Premium bedding, down duvets, pillow-top beds, desk

Standard Studio

9.2 out of 10
Wonderful
(20 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio

Premium bedding, down duvets, pillow-top beds, desk

Executive Studio

8.2 out of 10
Very good
(10 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 Bedroom

  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Room, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, desk

Executive Room, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, desk

Suite, 2 Bedrooms

  • 54 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 3 Single Beds

View all photos for Family Room

Family Room | Premium bedding, down duvets, pillow-top beds, desk

Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment

Apartment | Premium bedding, down duvets, pillow-top beds, desk

Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Kennedy Park Resort

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  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 276 reviews
The price is CHF 38
includes taxes & fees
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About this property

Ballina Motel

Family-friendly Napier motel connected to a shopping centre, a quick walk to Eastern Institute of Technology
Concierge services, dry cleaning and laundry facilities are available at this motel. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, express check-in and express check-out are on-site.
Ballina Motel offers 16 accommodations with washers/dryers and DVD players. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. 32-cm LED televisions come with premium satellite channels. Accommodation at this 4-star motel has kitchenettes with fridges, microwaves and coffee/tea makers. Bathrooms include a hydromassage showerhead, bathrobes, designer toiletries and complimentary toiletries.

This Napier motel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Ballina Motel. During your stay, you'll be connected to a shopping centre and just a quick walk from Eastern Institute of Technology. Features include free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free WiFi and wired Internet
  • Free self-parking
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Eastern Institute of Technology and Pettigrew Green Arena
Ballina Motel offers its guests barbecue grills, tour/ticket assistance, and concierge services. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The family-friendly Ballina Motel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 4-star Napier motel.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals

Family friendly

  • DVD player
  • In-room babysitting
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Towels provided

Entertainment

  • 32-cm LED TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 50
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 5:00 PM) and Saturday - Sunday (8 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: NZD 50 (subject to availability)
  • Rollaway bed fee: NZD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ballina Motel
Best Western Ballina Motel
Best Western Ballina Motel Napier
Best Western Ballina Napier
Motel Ballina
Ballina Motel Napier
Ballina Napier
Ballina Motel Motel
Ballina Motel Napier
Ballina Motel Motel Napier

Ballina Motel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 205 out of 390 reviews
Rating 8 - Good. 129 out of 390 reviews
Rating 6 - Okay. 33 out of 390 reviews
Rating 4 - Poor. 17 out of 390 reviews
Rating 2 - Terrible. 6 out of 390 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Marilyn

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
As above. Tired rooms, marked carpets, towels, no personal service, broken hot tap in loo. Was lovely and quiet and plenty of warm blankets
Stayed 1 night in May 2025

10/10 Excellent

belinda ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very convenient to get to other shops and not far from taradale township.
Stayed 1 night in May 2025

10/10 Excellent

belinda ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the privacy and saftey of this motel. I will always use The Ballina motel Napier.
Stayed 1 night in May 2025

10/10 Excellent

Moana

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious rooms. Good bathroom. Comfortable bed. Very quiet motel on a busy road.
Stayed 1 night in May 2025

10/10 Excellent

belinda ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Ballina motel as it is safe.
Stayed 1 night in May 2025

10/10 Excellent

belinda ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the privacy and conforential and great size rooms.
Stayed 1 night in May 2025

4/10 Poor

BRUCE

Disliked: Staff & service, property conditions & facilities
property average but NO FRONT DESK STAFF,NO EMERGENCY PHONE,NEVERED ANSWERED TX. TOLD BY CLEANER owners living on top flat are AFGAHAN and do NOT SPEAK ENGLISH AND AVOID thier customers !!hopeless. IS THIS LEGAL TO OPPERATE THIS WAY !!!NEVER STOP HERE AGAIN. Other clients voicing simal problems. 1 out of 10.
Stayed 4 nights in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all round
Stayed 1 night in May 2025

10/10 Excellent

Tenille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean very comfortable no pro
Stayed 1 night in Apr 2025

10/10 Excellent

belinda ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much liked the privacy of the motel. Staff are helpful and pleasant. I enjoy staying there so much iv decided2 make it a weekly thing.
Stayed 1 night in Apr 2025

8/10 Good

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
few minor problems but over-all quite happy
Stayed 3 nights in Apr 2025

10/10 Excellent

Tony

Stayed 1 night in Apr 2025

6/10 Okay

Vicki

Minor repairs needed. Toilet door couldn't shut. TV remote battery flat. Thorough spring clean could do wonders.
Stayed 1 night in Apr 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Tenille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find and very clean
Stayed 1 night in Apr 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service
.
Stayed 1 night in Apr 2025

8/10 Good

Lynda

Stayed 2 nights in Mar 2025

8/10 Good

carleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the Sky television connection went down on the third night and as a result we had no tv for the remaining 4 nights, but when I went to hand in the key we received a decent amount of discount which was great.
Stayed 6 nights in Mar 2025

2/10 Terrible

Arron

Stayed 1 night in Mar 2025

8/10 Good

JEFF

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Taradale shops and quiet. Had everything I needed. I will be back.
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Lesley

Liked: Property conditions & facilities
Handy to Taradale
Stayed 1 night in Feb 2025

10/10 Excellent

Elaine

Stayed 1 night in Feb 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 1 night in Feb 2025

8/10 Good

melchor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good overall experience.
Stayed 1 night in Feb 2025