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Carten

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Photo gallery for Carten

Junior Suite, City View | Balcony
Double Room, Jetted Tub | Balcony
Double Room, Jetted Tub | Bathroom | Designer toiletries, hair dryer, slippers, bidet
Junior Suite, City View | View from room
Standard Double Room | Premium bedding, minibar, in-room safe, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
24 Calata San Marco, Naples, NA, 80133
  • Place, Via Toledo
    ‪3 min walk‬
  • Place, Molo Beverello Port
    ‪7 min walk‬
  • Place, Port of Naples
    ‪8 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪7 min drive‬

Room options

View all photos for Junior Suite, City View

Junior Suite, City View | Premium bedding, minibar, in-room safe, desk

Junior Suite, City View

8.0 out of 10
Very good
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Jetted Tub

Double Room, Jetted Tub | Premium bedding, minibar, in-room safe, desk

Double Room, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | Premium bedding, minibar, in-room safe, desk

Luxury Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | Premium bedding, minibar, in-room safe, desk

Luxury Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Carten

Luxury affittacamere with full-service spa and free breakfast
A full-service spa, a restaurant and a bar/lounge are available at this smoke-free affittacamere. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a microwave in a common area and a fridge in a common area.
Carten offers 3 air-conditioned accommodations with indoor private hot tubs and minibars. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include slippers, designer toiletries, bidets and complimentary toiletries.

This Naples affittacamere provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Fridges and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the affittacamere's full-service spa. Services include massages. The spa is open daily.
During your stay at Carten, you're just a quick walk from Molo Beverello Port. You'll find features such as free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Within a 10-minute walk of Molo Beverello Port and Port of Naples
  • Airport shuttle service available for a fee
Carten offers its guests a full-service spa. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Gift shops/newsstands, tour/ticket assistance, and a picnic area are also featured at the luxury Carten. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Naples affittacamere is smoke free.

Guests are served a free continental breakfast daily from 7 AM to 11:30 AM.
Carten has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 50 per day)
  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Onsite parking options include a garage and a carport

Food and drink

  • Free continental breakfast available daily 7 AM to 11:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Picnic area

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Cots (infant beds) are available for EUR 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 50 per day (1 ft away)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Whatsapp mobile app before check-in.
Property Registration Number IT063049B4EFSX8615

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carten Condo Naples
Carten Naples
Carten Naples
Carten Affittacamere
Carten Affittacamere Naples

Carten Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 34 out of 86 reviews
Rating 8 - Good. 23 out of 86 reviews
Rating 6 - Okay. 11 out of 86 reviews
Rating 4 - Poor. 6 out of 86 reviews
Rating 2 - Terrible. 12 out of 86 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Chris

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not a hotel in any sense of the word. The description on Hotels.com was not true. We are long time customers of Hotels.com and trust in your ability to ensure the information provided in the 'overview' is accurate. We have traveled a lot in Europe and this was the worst experience we have ever had. Our stay began with us not being able to find the entrance. You had to enter a gate and then walk through a courtyard that can only be described as "gritty' and take an elevator to the 2nd floor - walk up 8 very steep steps to a room with a desk (which doubles as the bar). No signage directing you until the 2nd floor. The key needed to get in and out of the gate to the street was very difficult to use and it took us 15 minutes to figure out how to get out of the gate. Thankfully, when we came back from dinner the gate was open. The only positive thing I can say is that the woman at the front desk was very friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at The Carten in Naples, its hidden little place just steps away from the port. The views of the city and the castle was absolutely breathtaking, especially at sunset. The room itself was a perfect blend of comfort and luxury — from the jetted tub and waterfall shower with an added oversized rain shower head to the incredibly comfortable bed that made it hard to leave in the morning. However, what truly made the experience special was the gracious host, who went above and beyond to make me feel welcomed and even served me the best cappuccino I’ve ever had. I highly recommend this place for anyone visiting Naples!
Morning Breakfast
Stayed 1 night in Sep 2025

6/10 Okay

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service
This is not a hotel and as said in previous comments are “luxury” apartments. Photos were deceiving. Place was hard to find in a very old building. Room was clean and spacious though. Did not like the style of the bathrooms.
Stayed 1 night in Jul 2025

10/10 Excellent

Andino

Stayed 1 night in Jul 2025

8/10 Good

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Staff is amazing. Go up elevetor inside the plaza. Little hard to find.
Stayed 1 night in Jun 2025

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent. Walkable to all attractions.
Stayed 2 nights in May 2025

2/10 Terrible

Allen

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I was very disappointed with my stay at Carten in Naples. There was no lobby, and I had to pick up the keys at a nearby gelato shop, which felt very unprofessional. The property had no elevator, so I had to carry all my luggage up several flights of stairs. The room had no view, which was misleading compared to the profile pictures. They made it seem like a hotel, but it turned out to be just an apartment setup, with none of the amenities or services I expected. Unfortunately, I will not be staying here again.
Stayed 2 nights in Apr 2025

2/10 Terrible

lilia

Disliked: Cleanliness, staff & service, property conditions & facilities
We spend over one our at the front till a nay
Stayed 1 night in Apr 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for walking Naples

Not a conventional lobby entrance, but wonderful front desk staff. Our room was great with a comfortable bed.
Stayed 2 nights in Nov 2024

8/10 Good

Holly

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Aug 2024

6/10 Okay

Ezza

Travelled with family
Liked: Cleanliness, staff & service

Not a Hotel but Luxury rooms

These are Luxury rooms. Entrance is a big downside, and then access to 2nd floor. Once you are on 2nd floor, then you feel better. The room was good and clean. But thunderstorm in the night brought up some of its deficiencies, like rain water came inside and its traditional green windows were making noise, i could not sleep well. The receptionist and owner were great, i must say. So in Summary, it is not hotel but luxury rooms only. It has good access to main landmarks, and big applause for the receptionist she is great.
Stayed 2 nights in Nov 2023

4/10 Poor

Chris

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
First from check in you can’t find the place there a small Sognefjord amid other signs so had to call twice. Lady come down then took us across the road to accomodation On the first floor so very noisy . Place is dirty and the bed is terrible it’s bowed on the middle so you head and legs are higher then your body .there’s a big jacuzzi which we didn’t want need or use which wasn’t in any descriptions Breakfast delivered every morning is cold and salty but better then nothing Give this place a miss from my experience well at least the room on first floor
Stayed 3 nights in Sep 2023

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely with a briliant view, i didnt like the fact that there wasnt much of an entrance to the hotel, could have done with a more visable sign at the front of the building. However the staff were very accommodating and the breakfast was great!
Stayed 4 nights in Mar 2023

2/10 Terrible

Rinesha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms look nothing like the pictures at all. Please do not book here!!! It was false advertisement all the way around. I'm thinking they photoshopped these pictures. No room has a view of the castle, the bed and couch was hard and also had stains on it. Don't waste your money!!!

2/10 Terrible

Birgit

Stayed 1 night in Sep 2022

6/10 Okay

Nathan

Travelled with partner
Liked: Amenities, property conditions & facilities
Room was a cool idea, but poorly executed. Lots of mold in the shower/steam room and along the edges near it in the room. Check in was a hassle communicating with the front desk employees via whats app or text. Provided breakfast was store bought and coffee machine made. Not terrible, but not the best.
Stayed 2 nights in Sep 2022

4/10 Poor

Andres

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

4/10 Poor

Bhargavi

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The only good thing about this property was the location. To begin with there is no proper “reception”. When we arrived at 8pm to check in, we were sent a message to go to a nearby restaurant to check in and when we did go to restaurant half the staff didn’t know what we were asking about and only one man knew what we meant by needing to check in but he was so busy doing his actual job which was to serve customers at the restaurant that we had to wait for him to get some free time. They took our breakfast order and confirmed timing etc but completely forgot to bring it to us in the morning and when we asked about it, they said someone had forgotten to write it down! Very very strange stay.
Stayed 1 night in Jul 2022

2/10 Terrible

John

Stayed 1 night in Jul 2022

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment I arrived the staff (Roberto in particular) were very friendly and helpful. The room was really good -modern, spacious, very clean and tidy. Breakfast was served in my room - very good. An excellent stay all round and good location.
Stayed 2 nights in Dec 2021

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth every penny

Our check-in process was very easy and smooth, they only have 3 or 4 rooms so they were ready and waiting for our arrival. They were so helpful with telling us about the area and how to get around, the places to explore and recommendations. The room was very beautiful with the view of Castel Nuovo and THAT BATHTUB! I think I spent two hours in there. Worth every penny to soak our feet after a lengthy Europe tour!
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service
Nice having "sauna" in the room. King room is separated from Queen room by an internal door, so you can hear everything from the other room. Absolutely not pleasant... Huge lack of privacy and lack of sleep... Moreover the room stays too humid all night. The shower kept leaking all night. It was extremely inconvenient. Breakfast is poor. Not worth it at all. The bed is not firm, so it tends to swallow the body during the night which is very inconfortable. Pillow smells of sweat of other people. Also inconvenient...
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stanza carina e accogliente

La stanza è carina e accogliente. Vasta selezione per la colazione. Staff gentile e disponibile. Fermata dei taxi proprio sotto l’albergo. Servizio lavanderia un po’ caro.
Stayed 1 night in Mar 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to Naples

Amazing hotel with even better staff. Breakfast every morning along with Netflix in the room, short walk to the port, restaurants, and major shopping areas. Modern room with excellent amenities. Would highly recommend.
Stayed 4 nights in Dec 2019