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Grand Hotel Europa

3.0 star property

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Photo gallery for Grand Hotel Europa

A restaurant with multiple tables and chairs, a large mural on the wall, and a view of the outdoors.
A hotel room with a bed, a desk, and a chair. There is a window with curtains, and a TV mounted on the wall.
A bar area with shelves of various liquor bottles, a large digital display, and a potted plant.
A reception area with a wooden counter, a potted orchid, and a vintage car display.
A hotel facade with multiple balconies, a ground-floor entrance, and a sign for 'Pasticceria Tizzano'.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Corso Meridionale 14, Naples, NA, 80143
  • Place, Piazza Giuseppe Garibaldi
    ‪7 min walk‬
  • Place, Spaccanapoli
    ‪10 min walk‬
  • Place, Port of Naples
    ‪5 min drive‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪8 min drive‬

Room options

View all photos for Duplex with mezzanine/room with loft

A bedroom with a bed, a television mounted on the wall, and a pair of shoes on the floor.

Duplex with mezzanine/room with loft

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed OR 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with two beds, a desk, a TV, and a wardrobe.

Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room Single Use

A hotel room with a bed, desk, chair, and a painting on the wall.

Double Room Single Use

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

A neatly made bed with a white comforter and a gray blanket, a painting of a cityscape on the wall, and a large window with curtains.

Standard Double or Twin Room

8.2 out of 10
Very good
(38 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

A hotel room with three beds arranged in a row, a large window with curtains, and a patterned wallpaper on the walls.

Family Room

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

A hotel room with a bed, a desk with a computer, a TV, a window with curtains, and a suitcase.

Single Room

8.6 out of 10
Excellent
(17 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

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About this property

Grand Hotel Europa

This hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and coffee/tea in a common area.
Grand Hotel Europa offers 89 accommodations with a safe and a hairdryer. Each accommodation is individually decorated. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Grand Hotel Europa. During your stay, you're just a quick walk from Piazza Giuseppe Garibaldi. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Italian cuisine while dining at La Falena
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • 14 minutes by foot from Spaccanapoli and a 4-minute drive from Via Toledo
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 4 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A library, a vending machine, and multilingual staff are also featured at the business-friendly Grand Hotel Europa.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10 AM.
La Falena – This restaurant specialises in Italian cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7 AM to 10 AM for a fee: EUR 12.90 for adults and EUR 12.90 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 29.90; reservation required
  • Snack bar/deli

Restaurants on site

  • La Falena

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1900
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 22 lb per pet
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 12.9 for adults and from EUR 12.9 for children
  • Late check-out fee: EUR 35.00 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night
  • Hosted evening meal: EUR 29.90

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Europa Grand
Europa Grand Hotel
Grand Europa Hotel
Grand Europa Naples
Grand Hotel Europa Naples
Hotel Grand Europa
Grand Hotel Europa Hotel
Grand Hotel Europa Naples
Grand Hotel Europa Hotel Naples

Grand Hotel Europa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 318 out of 1004 reviews
Rating 8 - Good. 453 out of 1004 reviews
Rating 6 - Okay. 164 out of 1004 reviews
Rating 4 - Poor. 48 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, decent rooms and overall good value for money
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice bar , very good food.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Alexandra

Liked: Cleanliness
Average hotel but close to the train station.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Truls

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel! We enjoyed our tip to Sorrento and this hotel exceeded our expectations.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities
Small room, kind of loud at night, bi excellent location to Termini for trips ro Pompeii and Rome.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Joe

Liked: Cleanliness, staff & service
Small room but enough for one night
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Uliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the station, clean rooms.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Malcolm Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff made my stay very enjoyable
Stayed 8 nights in Oct 2025
Verified review

8/10 Good

MARCO

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here a few times now very happy , close to our family x
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Jonelle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, easy walk from train station.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Angéliris

Liked: Cleanliness, staff & service, amenities
The room was super clean. The staff is very friendly. It is very well located, near the central train station.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room, professional and friendly staff - everything was great, except for some noise - sometimes from outside (probably garbage collectors), sometimes from inside (thin walls, noise from neighbouring toilets or, occasionally, mannerless customers/tourists). Still, the quality of the services was excellent.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Stanislav

Liked: Cleanliness, staff & service, amenities
The room was clean. The staff was very polite. The location was excellent
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel. Really convenient and the staff were so friendly and helpful.
Stayed 3 nights in May 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was simple, but spacious and clean. The staff was friendly. It's an older property that has clearly been updated a time or two, but their next major update should be to move onto electronic key cards. They still use the older metal keys on a large heavy fob that needs to be left at reception upon going out. Convenient central location close to Central and Garibaldi stations. And decent enough that we'd stay again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay!
Stayed 3 nights in Jun 2023
Verified review

6/10 Okay

Aydin

Liked: Cleanliness, amenities
A good location, close to the central station. Nice spacious room, good facilities. There are lots of cafes and restaurants close by. The windows in the rooms with the street view are not well isolated and it can be very loud on that street until late. Overall, good value for money for a short stay.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

nigel

Liked: Staff & service, property conditions & facilities
Very convenient for the Station.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Staff was helpful
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were ver pleased with everything thank you
Stayed 2 nights in Aug 2025
Verified review

4/10 Poor

Richard

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Just weird. If someone said to the designer:every function, make it smaller and more awkward, then this would win. From finding your room to just shuffling around in it because it's so small to the lifts which are tiny to breakfast which is pathetic. Hot food, don't help yourself, the staff will serve you to limit your consumption. And the choices are tiny and poor so who cares? And no coffee in room, no kettle etc. I could go on. At length. Dreadful place.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Keith Edward

Liked: Cleanliness, amenities, property conditions & facilities
Old-fashioned but very clean. Very convenient location. Unexceptional breakfast.
Stayed 4 nights in Nov 2025