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Hotel Iris

1.0 star property

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Photo gallery for Hotel Iris

Lobby
Shower, rainfall showerhead, free toiletries, hair dryer
Double Room | Hypo-allergenic bedding, down duvets, in-room safe
Hallway
Double Room | Room amenity

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
  • Room service

Explore the area

View in a map
Via Bologna 14, Naples, NA, 80142
  • Place, Piazza Giuseppe Garibaldi
    ‪5 min walk‬
  • Place, Spaccanapoli
    ‪8 min walk‬
  • Place, Port of Naples
    ‪5 min drive‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, down duvets, in-room safe

Standard Room, 1 Double Bed

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, down duvets, in-room safe

Triple Room

  • City view
  • 31 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room | Hypo-allergenic bedding, down duvets, in-room safe

Quadruple Room

  • City view
  • 37 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

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About this property

Hotel Iris

Along with a bar/lounge, this smoke-free hotel has a coffee shop/cafe and 24-hour room service. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk and express check-in are on-site.
Hotel Iris offers 13 accommodations with washers/dryers and DVD players. This individually decorated and furnished accommodation has separate dining areas. Beds feature down duvets. Smart televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

This Naples hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel Iris, you're just a quick walk from Piazza Giuseppe Garibaldi. You'll find features such as free breakfast and free WiFi in public areas, plus a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 5-minute walk from Piazza Giuseppe Garibaldi and 10 minutes on foot from Spaccanapoli
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Iris.

This Naples hotel is smoke free.

Guests are served a free buffet breakfast daily from 8 AM to 9:30 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Electric car charging station on site
  • Offsite parking; reservations required and discounts available

Food and drink

  • Free buffet breakfast available daily 8 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • DVD player
  • In-room cot
  • In-room washing machine/dryer
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 22-inch smart TV
  • DVD player

Food and drink

  • 24-hour room service
  • Hob
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 15063049ALB0619

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Iris Hotel Naples
Iris Naples
Hotel Iris Naples
Hotel Iris Hotel
Hotel Iris Naples
Hotel Iris Hotel Naples

Hotel Iris Reviews

Reviews

6.6
Rating 10 - Excellent. 8 out of 39 reviews
Rating 8 - Good. 10 out of 39 reviews
Rating 6 - Okay. 11 out of 39 reviews
Rating 4 - Poor. 3 out of 39 reviews
Rating 2 - Terrible. 7 out of 39 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Francesco

Liked: Cleanliness, amenities, property conditions & facilities
Gentilezza, professionalita' e disponibilita' contraddistinguono il personale della struttura. Ottima posizione, colazione (in camera) buona e abbondante.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del señor Nuncio fue excelente! Una persona que excedió las expectativas
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

Louvart

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Soupçon d'escroquerie.....

Nous avons réservé une chambre à l'Hôtel IRIS à NAPLES par l'intermédiaire de HOTEL.COM pour la nuit du 16 au 17 octobre. Nous avons payé en ligne (prélèvement effectué sur notre compte) et bien reçu message de confirmation de la réservation. Arrivée sur place à minuit, le réceptionniste de l'Hôtel nous a appris qu'aucune réservation ne lui était parvenue compte tenu que l'Hôtel IRIS n'est pas affilié à HOTEL.COM. Nous avons du payer une deuxième fois la somme de 54,00 € pour accéder à la chambre. La personne n'a jamais voulu nous donner de facture. Que pensez vous faire pour nous dédommager avant que nous ne commentions notre mésaventure avec HOTEL.COM sur les réseaux sociaux ?. Dans cette affaire, qui devons nous soupçonner de tricherie ?????
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Street location was very sketchy. Noisy! We saw rats on street on 2 occasions. Had to pay for elevator. We had luggage. Room /sheets were old & we were unsure of cleanliness.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal ist sehr nett und bemüht. Man bekommt immer Auskunft. Es wird auch oft nachgefragt ob alles in Ordnung ist. Das Frühstück ist leider sehr wenig aber der Cappuccino einfach nur super.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

moretti

Liked: Cleanliness, staff & service, property conditions & facilities
Établissement propre et sérieux Ménage fait tout les jours Personnel d’une gentillesse incroyable de Jasmine à josphina sans oublier le reste du personnel. Petit déjeuner excellent (merci josephina) Ne vous laisser pas impressionner par l’extérieur du quartier Cet établissement reflète la gentillesse et le professionnalisme Encore merci et pleins de bisous De jm et Delphine les marseillais
Stayed 4 nights in Aug 2019
Verified

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terriblemente peligroso

Terrible! Por favor no ir... El “hostal” queda en la calle más peligrosa de la zona más peligrosa de todo lo más peligroso de Napoli. Llena de delincuentes, personas que te ofrecen drogas, inmigrantes violentos que te acosan e intimidan para robarte tus pertenencias. En la primerísima noche al llegar vi desde el balcón como robaron a una pareja de turistas, la segunda a otra persona el teléfono, y en la madrugada pelea entre ellos y llegó la policia. Por el hotel pues está descuidado, las habitaciones con olor a cigarrillo, sábanas manchadas, el aire suena horrible, el ascensor es pago para usarlo y el baño de asco. (ojo con lo cargos que quieren hacerte en recepción a última hora) Terrible experiencia tenía reserva para 3 días y al segundo me fui.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
La struttura al suo interno sufficente , per quanto riguarda la locazione un po meno.
Stayed 2 nights in Jun 2019
Verified

4/10 Poor

Pietro

Liked: Cleanliness, staff & service
Disliked: Room comfort

Hotel vicino alla Stazione Centrale

L'albergo si trova al secondo piano raggiungibile da ascensore a pagamento (10c€), siamo stati accolti da personale molto gentili ma le camere offerte sono da migliorare
Stayed 2 nights in Jun 2018
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service

Hostel experiene with hotel prices!

Checked in after 3 pm and had to wait approx. 30 minutes for my reserved room to be cleaned. They also use actual keys to open and close the rooms. So a couple of times the key got stuck and I would have to request assistance. Overall all, it was a rocky start but things got better as time went on.
Stayed 2 nights in Aug 2017
Verified

6/10 Okay

Peter

Disliked: Property conditions & facilities

Convenient, But Basic Accomodation

Good location near the train station & the staff is friendly and helpful--good at giving advice about where to go in the area & how to get there. The room was adequate in comfort, but old & worn-down. In four days, we experienced a stopped up sink, power going out in the middle of the night, & toilet paper running out without being replaced. Staff fixed things pleasantly when we asked, but were not proactive. Overall a good value, but nothing will especially delight you.
Stayed 4 nights in Jul 2017
Verified

8/10 Good

Hassen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grymt bra hotell

Sjukt bra hotell och personal, ändå dåliga sidan är att det ligger lite dåligt till när det gäller område.
Stayed 4 nights in Jun 2017
Verified

2/10 Terrible

Cesare

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

deludente

direi molto peggio di quello che mi aspettavo. Poco professionali ho prenotato all'Iris e senza avvisarmi o chiedere mi ha spostato sul b&b Enea veramente scadente. Inoltre mi hanno creato problemi con il pagamento perché volevano vedere la Carta di credito con cui ho pagato sul hotel.com
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

급하게 구한 최악의 숙소

이탈리아 사람들이 대부분인 곳이었고 직원들이 대부분 친절하지 않았습니다. 머리긴 여자분과 한 남자분 빼고는 방에 전등에 전구가 2개가 없어서 어둡고 창문밖 풍경이 진짜 별로였습니다. 아침 식사도 호스텔 보다 별로였고. 가격은 비쌌고 위치는 역과 가까웠지만 정말 위험한 곳이어서 저녁늦게는 나갈 수가 없었었습니다. 위치만 좋았더라도 좋았을텐데요! 예약문제로 급하게 자게 되었지만 다시는 이곳에 가고싶지 않습니다.
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service

Sceglierò un'altra sistemazione

La zona è molto deteriorata ed è da evitare la sera. La colazione, se così si può chiamare, è meglio non prenotarla per evitare brutte sorprese. Unica nota positiva è la vicinanza alla stazione. Complessivamente il rapporto qualità/prezzo è molto basso.
Verified

4/10 Poor

Biplab

The hotel rooms were as such not a problem, but the location is *really* shady. They also charge a 10 cent to use the elevator which was weird.
Verified

10/10 Excellent

Ildikó

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All right !

Very good , all right !
Verified

6/10 Okay

Jeff

Liked: Staff & service
Disliked: Room comfort

Convenient to Train and Metro Stations

Convenience to train and metro stations is the best quality of this hotel and the staff is friendly. However, the location of the hotel is on a street that has a daily flea market selling questionable products and therefore safety can be a concern, especially at night. Hotel limits the use of AC to hours they deem to be the hottest which did not match our needs. It automatically shuts down at midnight making for a stuffy, hot, and restless sleep during the hot and humid summer months.
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Personale molto gentile e premuroso

Accoglienza ottima, stanza in buone condizioni e personale davvero gentile. Peccato solo per la zona che risente della vicinanza della stazione centrale. Comunque consigliato
Verified

6/10 Okay

Flora

Liked: Cleanliness, staff & service

Albergo corretto

Personale disponibile. Albergo carino. Non dovrebbero fare una stanza accanto alla reception. Strada sporca ma albergo pulito. Invece sconsiglio la prima colazione.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service

Clean and extremely friendly hotel which provides excellent value for money. The hosts gave is a ride and even picked us up later in the evening after a few drinks at the beach side. Highly recommended, bust budget option in town surely.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

We were totally and completely scared at this hotel. Terribly rough neighborhood, what appeared to be a rough brothel, and smoky interior plus a gross bathroom.
Verified

8/10 Good

Verified traveller

Liked: Staff & service

Iris hotel

Very close to Napoli centrale Train station 2 Minute walk. Lovely service and standard breakfast included ie cereal croissants juice Don't be put off by street it is in safer than it looks and a couple of food options eg kebabs across road for around 3.50 euro 10 mins from water front where you catch ferry to Sorrento, Capri etc and approx a 13 euro cab ride. don't pay more than this some will charge 30 + euro. Great market daily in the same street as hotel bargain with the sellers. Most rooms have been smoked in though can open windows. Buses r2 and r3 from Napoli Centrale to close to water front
Verified

8/10 Good

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grazioso hotel vicinissimo alla stazione dei treni

Albergo accogliente e pulito Personale gentile e disponibile Colazione non giudicabile per causa degli orari di apertura
Verified

2/10 Terrible

Dorothy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT stay here!

Very unsavoury past of town. Didn't feel safe in the area at night. Terrible wifi. Very uncomfortable bed. Website description is NOTHING like the actual room. Terrible shower. Breakfast was very ordinary and minimal. And after complaining about all the misrepresentations, nothing was done. They couln't care less! Well neither could we!! 0 out of 5!