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Hotel Matilde - Lifestyle Hotel

Property class: 4
VIP Access

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Photo gallery for Hotel Matilde - Lifestyle Hotel

Deluxe Room | Minibar, in-room safe, desk, blackout curtains
Hallway
Classic Single Room | Minibar, in-room safe, desk, blackout curtains
Breakfast (EUR 15 per person)
Exterior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
Piazzetta Matilde Serao 7, Naples, NA, 80132
  • Place, Galleria Umberto I
    ‪1 min walk‬
  • Place, Via Toledo
    ‪3 min walk‬
  • Place, Molo Beverello Port
    ‪5 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout curtains

Classic Double Room, 1 Queen Bed

9.4 out of 10
Exceptional
(19 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Single Room

Classic Single Room | Minibar, in-room safe, desk, blackout curtains

Classic Single Room

8.0 out of 10
Very good
(8 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, blackout curtains

Superior Double Room

9.4 out of 10
Exceptional
(24 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Room

10.0 out of 10
Exceptional
(13 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

Hotel Matilde - Lifestyle Hotel

Along with a bar/lounge, this hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front desk safe.
Hotel Matilde - Lifestyle Hotel offers 18 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Matilde - Lifestyle Hotel. During your stay, you're just a quick walk from Via Toledo. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast offered for a fee
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Steps from Via Toledo and Galleria Umberto I
As a guest of Hotel Matilde - Lifestyle Hotel, you'll find tour/ticket assistance, room service (during limited hours), and a front desk safe. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.
Guests can enjoy buffet breakfast for a fee.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 15 for adults and EUR 12 for children
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 12 for children
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063049A1VTBYLHKV

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Matilde Naples
Hotel Hotel Matilde Naples
Naples Hotel Matilde Hotel
Matilde Naples
Matilde
Hotel Hotel Matilde
Matilde Lifestyle Hotel Naples
Hotel Matilde - Lifestyle Hotel Hotel
Hotel Matilde - Lifestyle Hotel Naples
Hotel Matilde - Lifestyle Hotel Hotel Naples

Hotel Matilde - Lifestyle Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 700 out of 920 reviews
Rating 8 - Good. 161 out of 920 reviews
Rating 6 - Okay. 40 out of 920 reviews
Rating 4 - Poor. 13 out of 920 reviews
Rating 2 - Terrible. 6 out of 920 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Stayed 4 nights in Jan 2026

6/10 Okay

Deepak

Travelled with family
Liked: Cleanliness, staff & service
It is a small hotel with very small breakfast area. Room is large but has concrete floor. I also quite didn't like the amenities in the room. Hotel doesn't have best entrance either. I didn't feel itis a 4 star property.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ryan

Stayed 2 nights in Dec 2025

10/10 Excellent

Marta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto perfetto!
Stayed 1 night in Dec 2025

10/10 Excellent

Ingrid

Stayed 1 night in Sep 2025

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities
Very nice staff, very fine breakfast,good bed,nice bath .
Stayed 2 nights in Nov 2025

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first impression was really bad. It is in the middle of the city—very crowded and dirty. However, the hotel is very well located, and I felt safe. There were a lot of police officers around.
Stayed 4 nights in Nov 2025

10/10 Excellent

Siddharth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel. Clean and kept impeccable! Staff is very friendly. Highly recommended
Stayed 2 nights in Nov 2025

6/10 Okay

Parham, San Marcos

hotel was ok
Stayed 2 nights in Jun 2025

10/10 Excellent

Jean Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel idéalement placé en plein centre de Naples
Stayed 3 nights in Nov 2025

10/10 Excellent

Björn

Great place 5 stars 👍
Stayed 3 nights in Nov 2025

10/10 Excellent

Elaine

Stayed 5 nights in Nov 2025

8/10 Good

NOEL, FOREST LAKE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu was the best Rooms and hotels are very clean Hotel is very central to the port and train station Wish the pool was warmed up
Stayed 1 night in Nov 2025

10/10 Excellent

JiaQi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, super nice staff!
Stayed 2 nights in Nov 2025

10/10 Excellent

Marie-Anne

Business traveller
Liked: Cleanliness, staff & service, amenities
Fantastic staff, room, location. I was in room 1 - huge, great to have kettle etc - which looked out into the galleria Umberto so if noise is an issue bring ear plugs
Stayed 4 nights in Nov 2025

10/10 Excellent

SRINIVAS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was great. The staff was very courteous and extremely helpful. The hotel is located centrally to all the attractions. The breakfast lounge had gluen free options that was very helpful. I wish the internet was little better.
Stayed 5 nights in Nov 2025

10/10 Excellent

Zaruhi, Mill Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strongly recommend
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel I think is a hidden gem! Staff excellent at check-in. Area is great. Room and facility is very nice! I will recommend to my friends
Stayed 1 night in Nov 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, property conditions & facilities
We had the most amazing experience at Hotel Matilde. Everything was superb, from check in to check out. The staff are all very friendly and helpful. The hotel location is perfect for exploring the Spanish Quarter and is only a 10 minute walk to the historic centre. The hotel itself is stunning, we loved our room and the facilities were superb. The breakfast is amazing, one of the best we ever had. The fresh pastries are wonderful. I can say we appreciated every moment of our stay. The staff restaurant suggestions were also very, very good. Naples is an incredible city and I really do recommend Hotel Matilde for a stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a big room and good breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel right in the heart of Naples. Don’t let the entrance fool you. It may be a little hard to find but the hotel gave excellent directions to the small elevator off of Via Toledo, a pedestrian only street, to access the hotel. Once the elevators doors open you will access a chic hotel with superior service, lovely rooms with good soundproofing given all of the activity on the streets just outside. The free breakfast was terrific each morning. Many good restaurants and shopping just a few steps outside. The port is only a 10 minute easy walk to hop on a ferry to Capri.
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The staff were welcoming and went above and beyond to help with requests. The hotel is situated close to many different amenities and attractions.
Stayed 3 nights in Oct 2025

4/10 Poor

Yuyi

Stayed 1 night in Oct 2025

10/10 Excellent

Pierre-Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small quiet property on the first floor of a larger building, located on a small piazza off a pedestrian street accessible to multiple stores and restaurants. The staff is very helpful and welcoming. Breakfast was varied. The room was very clean with several amenities. I highly suggested.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel with spacious rooms. Almost brand new. Location is central to the port and tours. Only downside is getting there or picked up. Arrived on a Sunday evening and it was a zoo and our driver couldn’t get us close. Had to walk with my 81 year old father and two big bags. Staff is wonderful too. There is an elevator and you need a dime during the day but the staff gives you the money.
Stayed 2 nights in Oct 2025