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Mergellina

3.0 star property

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Photo gallery for Mergellina

Property entrance
Nursery
Double Room | View from room
Free daily full breakfast
Interior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Via Giordano Bruno 115, Naples, NA, 80122
  • Place, Lungomare Caracciolo
    ‪5 min walk‬
  • Place, U.S. Consulate General Naples
    ‪5 min walk‬
  • Place, Port of Mergellina
    ‪8 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪20 min drive‬

Room options

View all photos for Double Room

Minibar, desk, free WiFi, bed sheets

Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Room

Double Room | Minibar, desk, free WiFi, bed sheets

Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | View from room

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Mergellina

This smoke-free hotel features self parking, concierge services and dry cleaning. Free full breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a computer station and express check-in are on-site.
Mergellina offers 8 accommodations with minibars and coffee/tea makers. Rooms open to balconies. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Mergellina, you're just a quick walk from Lungomare Caracciolo. Enjoy features like free breakfast and free WiFi in public areas, plus dry cleaning service.
  • Free full breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 7 minutes by foot from Lungomare Caracciolo and a 3-minute drive from Diego Armando Maradona Stadium
  • Dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Mergellina. Parking is available for a fee.

This 3-star Naples hotel is smoke free.

Guests are served a free full breakfast daily from 7:30 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (EUR 15 per day)
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:30 AM to 11:00 AM

Things to do

  • Designer stores

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • No lift (single-level property)

More

  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: EUR 5 per pet, per day
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Cots (infant beds) are available for EUR 5.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: EUR 15.00 per day
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per night
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 8:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Mergellina
Mergellina Hotel
Mergellina Hotel Naples
Mergellina Naples
Mergellina Hotel
Mergellina Naples
Mergellina Hotel Naples

Mergellina Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 31 out of 73 reviews
Rating 8 - Good. 32 out of 73 reviews
Rating 6 - Okay. 5 out of 73 reviews
Rating 4 - Poor. 3 out of 73 reviews
Rating 2 - Terrible. 2 out of 73 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice spot to spend some time
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect and beautiful and excellent
Stayed 1 night in Jun 2025
Verified

8/10 Good

Bintu

Liked: Cleanliness, staff & service, property conditions & facilities
Good area
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was very kind and helpful
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at mergellina. it was in a very good location. Close to the promenade and close to very good eating establishments. Mr. Onoracio was very funny and made us feel welcomed. Rosaria always had a smile when she made us cappuccino in the mornings. breakfast was a continental breakfast with cappuccino, cornetto, breads coffee, juice etc. will definitely stay here again!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Stuart

Liked: Staff & service, amenities, property conditions & facilities
A well priced hotel. I had a comfortable and large room - I slept well every night I was there. I’ve stayed here 3/4 times over the years and it’s perfectly placed for me. I run to Piazza Plebiscito and back again early. It’s cheap to get a taxi/uber into the centre and walking along the bay is beautiful at sunset.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. We had a triple room, which was really big and beautifully decorated. Great welcome and wonderful breakfast. Perfectly located for getting around Naples. Mergellina station takes you straight to Naples central (which is walkable), Pompeii and Vesuvius. Highly recommended
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

MARIE FRANCOISE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience at Hotel Mergellina. Great location, steps from public transportation, restaurants, the lungo mare. Very quiet hotel, no may rooms, quiet and wonderful staff. My only suggestion would be to have a better shower for space and water flow. I would strongly recommend Hotel Mergellina to anyone who wishes to spend a good time in Napoli and I will for sure go back there for my next trip.
Stayed 8 nights in Jul 2025
Verified

8/10 Good

Mariuza

Liked: Cleanliness, staff & service, room comfort
Monica made my stay great. She went out of her way trying to get me a hotel for the second night , since they did not have availability
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Frank

Liked: Cleanliness, staff & service
Breakfast without eggs
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is small and charming. Our room was also small (especially the shower stall), but clean and well maintained. Breakfast was very good. There is a slight disagreement about check-out time. Expedia says 11:00 am; the proprietor says 10:30 am. Its very close to the Lungomare; we had a beutiful walk by Naples Bay.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Mergellina 5th - 8th Oct ...3 night stay

Check in was late but good as we were guided via phone to the hotel and shown our room on arrival. Hotel is rather dates but has everything you need. Comfortable bedroom and a food shower. Italian breakfast which was adequate for us. Very helpful and friendly staff. They booked a couple of taxis for us to centre and airport. Hotel a little bit out but we chose that knowing that its in close proximity to Metro and lovely bars and restaurants in walking distance. Sea front within 5 mins walk. All in all good choice.
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

Cheryl

Disliked: Property conditions & facilities
Okay, made it work but Would not recommend to others.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Per-Erik

Liked: Cleanliness, staff & service
Lyhört. Dålig spolning i toa. Bra frukost
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Ilenia

Liked: Cleanliness, property conditions & facilities
Cordialità e pulizia. Struttura piccola ma consigliata, c’è un ottimo ristorante sotto all’hotel e anche un paio di parcheggi a pagamento dove lasciare l’auto in tranquillità
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Toshihiko

Disliked: Property conditions & facilities
エアコンの清掃がされていないのか、オンにした途端に咳が止まらなくなった。そのため就寝時はマスクを着用しなければならなかった
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Giorgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personale gentilissimo e premuroso, Hotel pulitissimo, vicino agli imbarchi per le Eolie,super!
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Sergio

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Desilusão completa

O pessoal é bastante prestativo e agradável, mas as condições do quarto e a manutenção do mesmo deixa muito a desejar
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem localizado, de fácil acesso, com ônibus e metrô a uma pequena caminhada. Na própria rua há restaurantes, mercados. O hotel em si é pequeno, conta com apenas 8 quartos, mas os quartos tem boa estrutura, bom tamanho, com todas as comodidades (frigobar, ar, etc). Nosso único ponto para a reflexão é a dificuldade que o senhor que nos atendeu e a senhora que serve o café têm para se comunicar. Ainda que estejamos na Itália e devamos aprender o mínimo do idioma local, os anfitriões não falavam nem inglês nem espanhol e durante a nossa chegada tivemos dificuldade na comunicação, mas nos entendemos. E no café da manhã, apenas a Sra Rossi atendendo, há dificuldade do entendimento e organização. Entretanto, isso não desabona a estadia.
Stayed 3 nights in May 2025
Verified

8/10 Good

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Connection WiFi lente Petit déjeuner inclus
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto bene è pulito, viccino a metropolitana e bus
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Gaetan

Disliked: Cleanliness, amenities, property conditions & facilities
Je ne recommande pas cet hôtel dans lequel j'ai passé trois nuits difficiles. J'ai vraiment pensé à le quitter après la première nuit. Positif: la petite dame qui fait les chambres et le petit déjeuner. Très sympa. La proximité de la gare Mergelina et d'un supermarché. Proche du littoral. Négatif (beaucoup à dire): Impossible de dormir. Insonorisation 0/10: on entend tout. Les gens dans le couloir, les portes, la chasse d'eau des autres, le voisin qui se soulage ou se mouche, et aussi l'extérieur avec ses moteurs et klaxons. Propreté : première douche: le couvercle du siphon qui décolle et qui tourne (donc syphon bouché je suppose). Deux cafards apparus deux heures après la douche. La dernière chasse tirée avant le check-out qui coule le long du mur. Le petit déjeuner très limité, pas de pain le 3ème jour (c'est une constante italienne, les petits déjeuners ratés). J'ai montré des photos des cafards au personnel qui m'a informé que ce sera solutionné avec le siphon. Je n'ai plus vu de cafard les autres nuits mais le siphon n'a pas été débouché. Et pas de bac de douche. Douche au sol avec rideau. Je n'ai pas eu de geste commercial pour ces désagréments. Je conserve les photos et vidéos comme preuves.
Verified

8/10 Good

Raffaele

Liked: Cleanliness, staff & service
Buona
Stayed 1 night in Sep 2024
Verified

8/10 Good

federico

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel con buon rapporto qualità/prezzo con trasporti pubblici molto vicini
Stayed 1 night in Sep 2024
Verified

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel bien placé, assez joli à l'intérieur, la chambre triple est confortable et la literie est très bien. L'accueil n'est pas à la hauteur de la chaleur napolitaine. Le petit déjeuner n'est pas digne d'un 3etoiles, peu abondant et de mauvaise qualité. Nous n'y retournerons certainement pas.
Stayed 2 nights in Aug 2024