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Naples Grande Beach Resort

4.5 star property
VIP Access

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Waterslide
Poolside bar
Premium bedding, in-room safe, desk, laptop workspace
Beach nearby, white sand, free beach shuttle, beach cabanas
Signature Suite, 1 King Bed (Gulf View) | Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Hot tub
  • Breakfast available
  • Room service

Explore the area

View in a map
475 Seagate Drive, Naples, FL, 34103
  • Place, Clam Pass Park
    ‪15 min walk‬
  • Place, Vanderbilt Beach
    ‪7 min drive‬
  • Place, Naples Zoo at Caribbean Gardens
    ‪7 min drive‬
  • Airport, Fort Myers, FL (RSW-Southwest Florida Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Signature Gulf View One King Bed

Premium bedding, in-room safe, desk, laptop workspace

Signature Gulf View One King Bed

9.2 out of 10
Wonderful
(23 reviews)
  • 43 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Gulf View One King Bed

Premium bedding, in-room safe, desk, laptop workspace

Gulf View One King Bed

8.8 out of 10
Excellent
(29 reviews)
  • 43 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Coastal View One King Bed

Premium bedding, in-room safe, desk, laptop workspace

Coastal View One King Bed

9.2 out of 10
Wonderful
(75 reviews)
  • 43 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Gulf Vw)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Gulf Vw)

9.4 out of 10
Exceptional
(3 reviews)
  • 43 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Villa)

Suite, 1 King Bed (Villa) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Villa)

7.8 out of 10
Good
(10 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Gulf View Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Signature Gulf View Two Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Gulf View Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Gulf View Two Queen Beds

9.4 out of 10
Exceptional
(13 reviews)
  • 43 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Coastal View Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Coastal View Two Queen Beds

9.2 out of 10
Wonderful
(40 reviews)
  • 43 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Gulf View Two Queen Beds Double Balcony

Premium bedding, in-room safe, desk, laptop workspace

Signature Gulf View Two Queen Beds Double Balcony

9.2 out of 10
Wonderful
(10 reviews)
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed, Accessible (Gulf Vw)

Premium bedding, in-room safe, desk, laptop workspace

Signature Room, 1 King Bed, Accessible (Gulf Vw)

9.6 out of 10
Exceptional
(4 reviews)
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Gulf View)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Gulf View)

7.8 out of 10
Good
(7 reviews)
  • 105 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Gulf View Two Queen Beds Double Balcony

Premium bedding, in-room safe, desk, laptop workspace

Gulf View Two Queen Beds Double Balcony

9.2 out of 10
Wonderful
(10 reviews)
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Coastal View Two Queen Beds Double Balcony

Premium bedding, in-room safe, desk, laptop workspace

Coastal View Two Queen Beds Double Balcony

8.0 out of 10
Very good
(11 reviews)
  • 43 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Grand Suite, 1 King Bed

  • 177 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Gulf Vw)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Gulf Vw)

9.4 out of 10
Exceptional
(9 reviews)
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed (Gulf View)

Signature Suite, 1 King Bed (Gulf View) | Premium bedding, in-room safe, desk, laptop workspace

Signature Suite, 1 King Bed (Gulf View)

7.4 out of 10
Good
(3 reviews)
  • 107 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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Lobby

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  • Parking included
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The price is CHF 152
includes taxes & fees
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About this property

Naples Grande Beach Resort

Luxury resort with 4 restaurants and 3 outdoor pools
Jump on Naples Grande Beach Resort's free shuttle and catch some rays a the beach, spend the day relaxing at the full-service spa or enjoy a meal at one of the resort's 4 restaurants.
Naples Grande Beach Resort offers 474 accommodations with iPod docking stations and a safe. Rooms open to balconies. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, designer toiletries, complimentary toiletries and hairdryers.

Flat-screen televisions come with premium digital channels and pay-per-view films. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

15 outdoor tennis courts and complimentary bicycles are featured at the resort. 3 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a waterslide, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Naples Grande Beach Resort. During your stay, you're just a quick walk from Venetian Bay. Enjoy features like free WiFi in public areas and a free beach shuttle, plus 3 outdoor pools.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include 4 restaurants, a coffee shop, a beach bar and a poolside bar
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Indulge with body scrubs, Ayurvedic treatments or hot stone massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 15 outdoor tennis courts, a 24-hour gym and a steam room
  • Guests have great things to say about the clean guestrooms and the beach
  • Just a 3-minute drive from Clam Pass Park and a few minutes from Vanderbilt Beach
  • Free beach shuttle service
  • Dogs welcome for a fee (restrictions apply)
You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Naples Grande Beach Resort, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers outdoor tennis courts, a 24-hour fitness centre and a hot tub. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Naples resort.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Naples Grande Beach Resort has 4 restaurants serving breakfast, lunch and dinner.
Rhode’s End – This beachfront family restaurant specialises in Mediterranean cuisine and only serves light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Aura – This restaurant only serves lunch. A children's menu is available. Open daily.
GulfCoast Oasis Pool Bar – This poolside restaurant specialises in Mexican cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Sunset Veranda – This restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free beach shuttle
  • Covered parking on site (USD 20 per night; includes in/out privileges)
  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 28 for adults and USD 10.99 for children
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aura
  • GulfCoast Oasis Pool Bar
  • Rhode’s End
  • Sunset Veranda

Things to do

  • 15 outdoor tennis courts
  • 24-hour gym
  • 3 outdoor pools
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool (guest access)
  • Sauna
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Microwave on request
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (83,000 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On the bay
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 28.00 for adults and from USD 10.99 for children
  • Covered self-parking fee: USD 20 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 250 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Naples Waldorf Astoria
Waldorf Astoria Hotel Naples
Waldorf Astoria Naples
The Waldorf Astoria Collection Naples
Waldorf Astoria Naples Hotel Naples
Naples Grande Beach Resort
Grande Beach Resort
Naples Grande Beach
Naples Grande Resort Naples
Naples Grande Beach Resort Resort
Naples Grande Beach Resort Naples
Naples Grande Beach Resort Resort Naples

Naples Grande Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1263 out of 1837 reviews
Rating 8 - Good. 318 out of 1837 reviews
Rating 6 - Okay. 155 out of 1837 reviews
Rating 4 - Poor. 54 out of 1837 reviews
Rating 2 - Terrible. 47 out of 1837 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Bradford

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Coming here for years and absolutely love it. Great people, service, amenities and all. Must bring up though, why a 2 this time (and was actually thinking 1). Why would you give paying loyal customers, or any guests, rooms beside and beneath rooms under construction???!!!??? Woken every day by VERY loud drilling, hammering, banging and such. Lasts throughout the entire day. Horrible guest experience and customer service!!! As an fyi only - ask them when booking if any construction is going on INSIDE the hotel. Such a shame….
Stayed 4 nights in Jun 2025

10/10 Excellent

Yaniris

Stayed 2 nights in Jun 2025

10/10 Excellent

Flávio Cordeiro

Stayed 2 nights in Jun 2025

10/10 Excellent

Giselle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a very good experience in our 3 days vacation.
Stayed 2 nights in Jun 2025

8/10 Good

Lilian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property staff and amenities are great, rooms are a bit tired but very spacious and clean
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The outdoor areas were all great as they always are. I have stayed here many times over the years and it is always a great time. The walk to the beach is great and the staff are all friendly and helpful. The hotel itself while clean could use some updating. It has been a few years since we stayed here last and I could tell it could use updating. Mostly new carpet would help in the halls and even the rooms. The rooms were very clean which is a must for me. This is a great place for families.
Stayed 4 nights in Jun 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jun 2025

8/10 Good

amelie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were great!
Stayed 3 nights in Jun 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach
Stayed 2 nights in Jun 2025

4/10 Poor

Jeremias

Liked: Cleanliness, property conditions & facilities
My main issue was that I paid all this money so I can relax and the hotel had construction going in one of the floors that sounded on top of mine. Imagine waking up to the sound of drilling and hammering at 7 am.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort! Zumba classes by pool were so fun, great water slide. Beautiful hotel, wonderful beach. The rooms are very nice and stylish. Food was very good also. Friendly staff always ready to help.
Stayed 1 night in Jun 2025

10/10 Excellent

luis, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay there and recommend a hotel to anybody very comfortable beds. Great staff very friendly transportation to and from the beach. Awesome beach area awesome.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Amenities
Great hotel and staff. Just needs a bit of TLC as the paintwork is looking tired. Had a fabulous stay. Great free shuttle to beach. Can’t fault it apart from updating.
Stayed 3 nights in Jun 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Lorena

Stayed 3 nights in Jun 2025

4/10 Poor

Heather

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Booked a signature gulf view suite for 5 nights and although the size was as expected, the suite was very dated. The photos most likely were from many years ago. No plants on the balcony, paint peeling on the floor, no reclining lounge chairs like in the photos. there is about a 12 plus inch step down from the balcony into the rooms floor, this is such a fall hazard so I don’t know how people haven’t fallen and been seriously hurt.Also, there are no handles or grip on the tub /shower so another big fall hazard stepping in and out of the tub/shower. You have to hold onto the wall and step down another foot or more to the floor. We called room service TWICE asking for our robes that we were told came with our room and an extra blanket and no one ever came. They were upgrading their computers so check in was very chaotic and the staff was pretty frustrated so none of the amenities were explained to us. We didn’t know bikes, kayaks or paddle boards were free. There was also a loud banging from construction on our floor beginning at 8am lasting through out the day the whole time we were there. There was also a bunch of trash piled up from maintaince outside our door. The lights flashed in the bathroom We were never asked how our stay was by anyone and the desk staff seemed put out when asked again for the robes to be sent to our room that still never came. At check out, they took our keys and we couldn’t get out of the parking garage. No mention of needing them.
Trash and broken fridge outside our suite door.
Actual balcony showing high back chairs
Online picture of balcony with nice plants and outdoor lounge chairs and table behind high back chairs.
Stayed 5 nights in Jun 2025

6/10 Okay

Brian

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Disappointing Stay. We stayed in one of the most expensive rooms at the Naples Grand Beach Resort, and while the balcony views of the Gulf and the intercoastal were truly stunning, the overall hotel experience left a lot to be desired. The room itself was likely impressive 30 years ago, but today it feels extremely dated. The furniture and carpet are worn and tired, and there are signs of corrosion and rust throughout the bathroom—particularly around metal plates and fixtures. Functional issues were also a problem: the bathtub didn’t drain properly, the toilet didn’t flush reliably, and the sinks made loud gurgling noises that were disruptive. Dining options were similarly underwhelming. The restaurant menus lacked variety or creativity, and the quality of the food left much to be desired. The breakfast buffet had a decent range of options. Finally, while the hotel has a large staff presence, many seemed to lack basic hospitality training. They weren’t rude, but there was little sense of attentiveness or friendliness. Overall, this hotel relies too heavily on its location and views, rather than maintaining the standard of upkeep that travelers expect. I would not recommend staying here until significant renovations are made.
Stayed 3 nights in Jun 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite hotel in Naples Never disappoints Large rooms, great views, awesome pool and beach. Friendly staff
Stayed 2 nights in Jun 2025

6/10 Okay

Joseph

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is very nice. I would stay there again. The problem was when the front desk checked us in they assigned us to a room that was occupied. My two sons walked into a room with someone in their bathroom. The hotel manager and front desk then refused to admit any fault and blamed it on house keeping. Then they gave us a room that was not the upgrade I paid for. Worse view and lower floor. I paid for a double balcony and ocean view. Pretty disappointing.
Stayed 1 night in Jun 2025

8/10 Good

Adrian

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel. Very nice team. The food was delicious. The spa was amazing, as well as the entertainment areas of the hotel. The bad thing is that they were doing maintenance work since 8 in the morning and it was a little annoying, especially if you stayed in the room.
Stayed 2 nights in Jun 2025

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food should have a different menu or options and should have gluten free options. Staff (especially the men) were fast and friendly, never did we have to wait. Beautiful facility, pools great
Stayed 5 nights in Jun 2025

10/10 Excellent

Lisdel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Darryl

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Jun 2025