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Relais Della Porta

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Daily buffet breakfast for a fee
Junior Suite, Balcony, City View | Balcony
View from property
Royal Suite | Premium bedding, minibar, in-room safe, desk
Superior Double Room | Bathroom | Shower, free toiletries, slippers, bidet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Via Toledo, 368, Naples, NA, 80134
  • Place, Via Toledo
    ‪2 min walk‬
  • Place, Spaccanapoli
    ‪2 min walk‬
  • Place, Port of Naples
    ‪13 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Standard Double Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, Balcony

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Junior Quadruple Room

Junior Quadruple Room | Premium bedding, minibar, in-room safe, desk

Junior Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, Balcony, City View

Junior Suite, Balcony, City View | Balcony

Junior Suite, Balcony, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, desk

Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Deluxe Quadruple Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, Balcony, City View

Deluxe Suite, Balcony, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Suite, Balcony, City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Suite

Royal Suite | Premium bedding, minibar, in-room safe, desk

Royal Suite

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

Deluxe Room (Jacuzzi)

  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

Deluxe Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

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Front of property
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Naples City Centre
  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 1,420 reviews
The price is CHF 221
includes taxes & fees
21 Jun - 22 Jun
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About this property

Relais Della Porta

Along with a restaurant, this smoke-free guesthouse has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and conference space.
Relais Della Porta offers 13 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with digital channels.

Bathrooms include a shower, slippers, bidets and complimentary toiletries. This Naples guest house provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Relais Della Porta. During your stay, you're just a quick walk from Via Toledo. Features include free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Via Toledo and Spaccanapoli
  • Airport shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on selected days. WiFi is free in public spaces.

Event space at this guest house measures 323 square feet (30 square metres) and includes conference space. The luxury Relais Della Porta also features tour/ticket assistance, coffee/tea in common area, and concierge services.

This 4.5-star Naples guest house is smoke free.

The guest house hosts a free manager's reception on selected days.
Relais Della Porta – On-site restaurant.
Room service is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available
  • Return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Hosted evening meal available daily for a fee of EUR 40; reservation required
  • Snack bar/deli

Restaurants on site

  • Relais Della Porta

Family friendly

  • Art supplies
  • Baby bath
  • Changing table
  • Children's books
  • Children's games
  • High chair
  • In-room babysitting
  • Laundry facilities
  • Musical instrument
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 323 square feet of conference space
  • Meeting room

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Champagne service
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 15.0 per day
  • Hosted evening meal: EUR 40

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7 AM - 11 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063049B4133C78PE, IT063049C23NR2439T

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Relais Della Porta Guesthouse Naples
Relais Della Porta Guesthouse
Relais Della Porta Naples
Relais Della Porta Naples
Relais Della Porta Guesthouse
Relais Della Porta Guesthouse Naples

Relais Della Porta Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 84 out of 141 reviews
Rating 8 - Good. 33 out of 141 reviews
Rating 6 - Okay. 13 out of 141 reviews
Rating 4 - Poor. 6 out of 141 reviews
Rating 2 - Terrible. 5 out of 141 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice we will be back!!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accommodations in a historic building

Great stay, great location, great service, perfect weekend!
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

evelyn

Liked: Cleanliness, staff & service, amenities
This hotel was a gem in the middle of a chaotic city like Naples. It was in the perfect location, served great breakfast, and the staff was amazing. Alessandro created a wonderful itinerary for the day that I used. I would stay here again.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Sharone

Liked: Staff & service, property conditions & facilities
Great for a first time visit.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and friendly staff. The rooms are beautiful. Highly recommend.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The property was unique and beautiful. The breakfasts were sensational. The hosts were incredible!!!
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Large rooms. Beautiful hotel
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The property is brand new so the rooms and the breakfast area are good. There is more work to do to make it perfect, but the new bedrooms are very nice. Anna was very helpful, breakfast was great, and the room temps were adequate.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Diana

Liked: Cleanliness, property conditions & facilities
Great location. Rooms were modern and clean with a strange layout. Staff was ok.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Adeline

Liked: Amenities
The staff.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed it
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Matej

Liked: Amenities
We were travelling with a baby. We’re happy about everything: friendly staff, incredibly nice room with fancy bed, best possible location in the city. Recommended!
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Avalon

Liked: Cleanliness, staff & service, property conditions & facilities
It was unique and welcoming. Super well located to go and see the city by walking! Staff was accommodating and helpful. Great breakfast. And despite being on such a major shopping street (and when Napoli had just won the championship) it was very quiet in our room!
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FABULOUS GEM

The service is top notch. Very charming hotel. Little difficult to find but worth the trouble.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast…best of all of the stays on our trip through Italy. Very well located near sights, restaurants, and shopping. Make sure to show up with .10 cent for the elevator. They will give you more once you check in.
Verified

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Overall great experience . The staff very friendly and the deluxe suite with balcony city view absolutely fabulous. I will highly recommend . Thank you Ester for your help Gianni & Clarissa
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property may seem dangerous from the outside because of the natural surroundings but behind the gates it's very safe and it is a unique hotel that starts on the third floor with a historic elevator that brings you up... the staff was tremendous ..Mauricio the night manager and everyone else there very accommodating. Historic rooms all unique.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

What a place! I was a bit hesitant due to the recent reviews but my husband and I booked it anyway as it looked like a very central location and we do not regret it at all! The building looks normal on the outside and you walk in and the interior is worn down like every building in Naples. Once we get to the floor where the hotel is located and I was in Awe! Beautiful dining area, clean rooms and friendly staff! I would definitely stay here again. A lot of the major sites are walking distance and theres a delicious gelateria downstairs too!
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

This is not a hotel

This apartment service with breakfast is listed at hotels.cim as a hotel with bar and restaurant - it has neither. Not even a reception or place to relax outside your room. The rooms are nice and fresh - and the location is prime. Breakfast was nice but very very crowded if more than two rooms should decide to eat at a time. We had chosen differently if we knew - but had a great stay.
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

teresa

Liked: Cleanliness, staff & service
Breakfast was fresh. Replenished regularly,when low. Many choices available. Staff was very pleasant and helpful. Clean room,but I had to walk up and down stairs to get to it. Not good for my back and hard to carry luggage. The hotel still appeared to be in refurbishing stage. Was told it was a Very old palace. Location was good. Able to walk to what we wanted to see. Check other online searches for availability and room rate other than Expedia. I paid $40. More than my travel companions who booked thru bookings.com And they both had better accommodations My room was standard , they had junior suite.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Barbara

No safe in our room.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Barbara

Liked: Property conditions & facilities
The staff was not friendly. The Wi-Fi at night was spotty, no WIFi the last night of our stay. One person said wine was included, but then we were charged at the end. I will not stay there again.
Stayed 3 nights in Jun 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Not worth the price paid

Wanted to love this hotel, but the rooms have stairs which was difficult for my older group. You also have to enter through a small door behind a large door, take a coin-operated elevator to the 3rd floor to locate the hotel lobby which we found cumbersome, especially with luggage. Experience was not worth the price paid.
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities

Quick Stop In Napoli

This hotel service was excellent, breakfast was great, and the room was new and refreshing. This place is conveniently located in the middle of “downtown” Napoli. There are some drawbacks, the internet service is spotty and did not work many times… a huge inconvenience when we use our phones for maps, restaurants recommendations, booking taxis, etc. There’s also a $0.10 coin that is needed to go and down the elevator (which they provide for) that seems dated. Finally, our room’s main bed was in a loft. VERY inconvenient when having to go to the bathroom in the middle of the night when half asleep and really difficult to do if one is an elderly person.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is beautiful, the bed was comfortable, and the breakfast was nice, but the unfriendly staff kind of ruins the experience. Also, our mini fridge was not working throughout our stay, and we really needed it for some small food items. We let them know, but they did not attempt to fix it or replace it.
Stayed 3 nights in May 2024