This is probably the 5th VRBO property we have stayed and i have never rated one as poor. The downstairs bedroom has a very comfortable bed but no nightstand on either side of the bed. Big closet with 3 hangers in it. No hooks anywhere on walls or door, no dresser (could have one in the closet), shelves, nothing. Nowhere to put anything. The downstairs bathroom is tiny. No complementary anything. Pom toilet paper, it doesnt get worse than Pom. The only wascloth was the black one for makeup removal. The towels for the hot tub were very old and very thin. The previous renters may have used a soap bomb in the tub. All different colors of soap scum would bubble up on the sides - yuck. As you walk up the steps to the cabin, there are decorations setting around, on the walls, dried flowers, etc. that are just plain dirty. The dirt is from a lot further back than this winter. It just looks neglected. Lots of dried flowers, vases everywhere that are old and faded using up space. Even in the tiny kitchen there is little space to work. The coffee supplies take up one counter, another has plastic cactus on it. Everything looked like it needed a good cleaning. There was nothing complementary, a milk crate of wood was 8 - that should have been free given the cost of the cabin. We brought a puzzle. There was a great glass-topped table for it. Big flower arrangement n the floor under the table, one on top. I had to clean the table top to put the puzzle. There was nowhere to put our things.