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Hampton Inn & Suites Nashville/Franklin (Cool Springs)

2.5 star property

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Photo gallery for Hampton Inn & Suites Nashville/Franklin (Cool Springs)

Exterior
View from room
Restaurant
Premium bedding, down duvets, pillow-top beds, in-room safe
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7141 S Springs Dr, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪3 min walk‬
  • Place, Aspen Grove Park
    ‪15 min walk‬
  • Place, Iasis Health Care
    ‪3 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Large)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking (Large)

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Kitchen, Non Smoking)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Kitchen, Non Smoking)

8.6 out of 10
Excellent
(4 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Pool View

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchen, Pool View (Non Smoking)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Kitchen, Pool View (Non Smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Pool View (Shower Only)

27-inch TV with digital channels, video game console

Room, 1 King Bed, Pool View (Shower Only)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Pool View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub (Pool View)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Pool View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

9.0 out of 10
Wonderful
(11 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Shower Only)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed (Shower Only)

9.4 out of 10
Exceptional
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Candlewood Suites Nashville - Franklin by IHG
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  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 581 reviews
The price is CHF 94
includes taxes & fees
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About this property

Hampton Inn & Suites Nashville/Franklin (Cool Springs)

Along with an outdoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities. Housekeeping is available on request.
Hampton Inn & Suites Nashville/Franklin (Cool Springs) offers 127 accommodations with video game consoles and a safe. Pillowtop beds feature down duvets and premium bedding. Televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Franklin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Nashville/Franklin (Cool Springs). During your stay, you'll be connected to a shopping centre and just a quick walk from CoolSprings Galleria. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 3-minute walk from CoolSprings Galleria and a 2-minute drive from Aspen Grove Park
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Nashville/Franklin (Cool Springs) offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. Free breakfast is available daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hampton Inn & Suites Nashville/Franklin (Cool Springs). Self parking is free.

This Franklin hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 10 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 1996
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch TV with digital channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 15.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Nashville/Franklin Cool Springs Hotel Franklin
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Hampton Inn Suites Nashville/Franklin (Cool Springs)

Hampton Inn & Suites Nashville/Franklin (Cool Springs) Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 353 out of 648 reviews
Rating 8 - Good. 186 out of 648 reviews
Rating 6 - Okay. 63 out of 648 reviews
Rating 4 - Poor. 29 out of 648 reviews
Rating 2 - Terrible. 17 out of 648 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kyle

Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Stayed 1 night in Dec 2025

10/10 Excellent

Ken

Clean room, great location
Stayed 1 night in Jan 2026

10/10 Excellent

Fairy

Stayed 1 night in Dec 2025

10/10 Excellent

Fairy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and friendly helpful staff!
Stayed 1 night in Jan 2026

10/10 Excellent

Cheryl

Travelled with partner
Liked: Amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Dec 2025

4/10 Poor

Eddie

Travelled with family
Liked: Staff & service
Room was way outdated and old. We didn't get maid service until our last day. I had to go to the front desk and ask for towels all the time. The breakfast was not like the Hampton Inn & Suites that I am used to.
Stayed 4 nights in Dec 2025

10/10 Excellent

imran

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place to stay love the breakfast and very friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Marlon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, amenities
Clean and close to restaurants
Stayed 1 night in Dec 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've stayed here before for business and this time around it was a couples weekend. The hotel is clean, in a great area, and has a decent breakfast. This time around I was very aggravated with the pillows on the bed. There were 4 standard size flat pillows on a king size bed. Seriously who does that? If it wasn't for a late check in and we were all ready for bed, the front desk would've had a call.
Stayed 1 night in Nov 2025

6/10 Okay

Lorrie

Liked: Cleanliness, staff & service, amenities
Smoke detectors were taped up so may not work properly, the refrigerator had water in it and wasn’t cool when we got there. The staff was great and the rooms were clean
Stayed 7 nights in Nov 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would give a five star review, but I can’t because the morning I left, the maid was cleaning the room across the hallway from me and left the door open. She was on her cellphone having a VERY LOUD conversation and this went on for about 20 minutes. Very annoying, as I couldn’t even hear the TV up in my room. I finally opened my door and asked her to keep it down. Hopefully Management will have a conversation with the cleaning staff about the noise level. Especially since others were probably still sleeping. Other than that, this is a nice place to stay, in a great location with lots of restaurants and shopping around.
Stayed 1 night in Nov 2025

10/10 Excellent

Alastair

Business traveller
Liked: Amenities
The breakfast was presented well and above the average,
Stayed 2 nights in Nov 2025

4/10 Poor

Cheryl

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
This property is being renovated and we were not made aware of that when booking. Matter of fact the construction entry point for the floor above us is right above our room. Loud construction noises until 8:00 pm then back in the AM. Manager said they couldn’t move us.
Stayed 1 night in Nov 2025

4/10 Poor

Lisa

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Good location but the beds were like sleeping on concrete. No sleep and very loud.
Stayed 1 night in Nov 2025

8/10 Good

Nicole

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2025

6/10 Okay

Marcus, Meridianville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Hotel TV’s did not work!
Stayed 2 nights in Oct 2025

8/10 Good

Kristin

Business traveller
Liked: Staff & service
Kitchens are poorly stocked. My room had a full fridge and cooktop but no pots/pans/cooking utensils/dish soap/trash can - kind of unusual for a room stated to have a full kitchen. The staff was great though, top marks there.
Stayed 1 night in Oct 2025

10/10 Excellent

Cevet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff super friendly and accommodating Location is perfect for dining and shopping.
Stayed 2 nights in Oct 2025

10/10 Excellent

Teresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were friendly & eager to make us comfortable. Very efficient. Breakfast was excellent! We liked getting the bottled water in the gift bag when we left. We will definitely stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ronnie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This location has always been great and we will continue to stay here when traveling thru the problem on this visit was construction was in process and the smell of paint was very strong and caused severe headache
Stayed 1 night in Sep 2025

10/10 Excellent

Teressa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 2 nights in Sep 2025

8/10 Good

Sean

Stayed 1 night in Jul 2025