Nice and new inside. 4 level home and elevator was out upon arrival, so that made carrying luggage up flights of stairs for 11 people fun...luckily we didn't have anyone with accessibility limitations. Wi-fi also did not work upon arrival, after troubleshooting still couldnt get it to work. Unless you have hotspot, tv's were useless. Friend found dirty pair of socks in fresh set bedding 1st night there..so that was gross. Luckily it was the bunk bed room, so they were able to sleep in another bed without dirty laundry in it. Like I said, it was a nice place but as soon as we got there we had communication started with owner to try and get stuff fixed before our friends arrived. Time and energy wasted on things that are listed as amenities we were charged for but unable to use. I'll end on positive note: shower supplies, full kitchen, laundry and dishwasher detergents were stocked and available for us. That was a nice plus.