Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

Poolside bar
5 restaurants, breakfast, lunch, dinner served; Japanese cuisine
On the beach, white sand, sun-loungers, beach towels
Free daily buffet breakfast
Reception hall

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
6307 Casino Drive, Paradise Island, New Providence, 0
  • Atlantis Casino
    ‪9 min walk‬
  • Aquaventure
    ‪11 min walk‬
  • Ocean Club Golf Course
    ‪8 min drive‬
  • Nassau (NAS-Lynden Pindling Intl.)
    ‪23 min drive‬

Room options

Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

  • 31 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 31 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • 31 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, Ocean View (Superior | C)

8.0 out of 10
Very good
(7 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CA)

  • 31 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite, Ocean View (Superior | B2C-CA)

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (B2C-CA)

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (C)

7.4 out of 10
Good
(16 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite (B2C-US)

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 45 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite, Oceanfront (C)

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (B2C-CA)

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Suite (Special | B2C-CA)

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Suite, Ocean View (B2C-CA)

  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (C)

8.8 out of 10
Excellent
(5 reviews)
  • 45 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Standard Suite (Special | C)

7.0 out of 10
Good
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (L)

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Suite, Ocean View (L)

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Family Suite, Ocean View (C)

  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite, Oceanfront (E)

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, U)

8.2 out of 10
Very good
(158 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

8.0 out of 10
Very good
(331 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Lateral Sea View - E)

7.4 out of 10
Good
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, Ocean View (U)

8.4 out of 10
Very good
(20 reviews)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Partial Ocean View (L)

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Superior E)

7.8 out of 10
Good
(7 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (L)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior (L))

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (U)

9.4 out of 10
Exceptional
(17 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (U)

8.2 out of 10
Very good
(53 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, B2C-US)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, Ocean View (B2C-US)

  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite, Oceanfront (B2C-US)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Suite (U)

8.0 out of 10
Very good
(26 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, Oceanfront (B2C-US)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | C)

  • 31 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Ocean View (Superior (L))

  • 31 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (L)

  • 31 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Similar properties

About this property

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Hotel Riu Palace Paradise Island - Adults Only - All Inclusive offers 379 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages and body treatments.
Hotel Riu Palace Paradise Island - Adults Only - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Lucayan Archipelago. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 5 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages, body treatments or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a sauna and volleyball
  • Guests have great things to say about the pool and the beach
  • Steps from Lucayan Archipelago and 2 minutes on foot from Cabbage Beach
Hotel Riu Palace Paradise Island - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and barbecue grills are also featured at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 4-star Paradise Island property.

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.
Atlantic – This buffet restaurant serves breakfast and dinner.
Tengoku – This theme restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Kulinarium – This restaurant only serves dinner. Open daily.
Bahamas – This restaurant serves lunch and dinner. Open daily.
Krystal – This theme restaurant specialises in Fusion cuisine and only serves dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Atlantic
  • Bahamas
  • Krystal
  • Kulinarium
  • Tengoku

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Health club
  • Sauna
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Deep-tissue massages
  • Manicures/pedicures
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • 1 building
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Paradise Island
Palace Paradise Island
Paradise Island All Inclusive
Paradise Island Riu
Paradise Island Riu All Inclusive
Paradise Island Riu Palace
Riu Palace Paradise Island
Riu Palace Paradise Island All Inclusive Adults
Riu Paradise Island
Riu Paradise Island All Inclusive
Riu Palace Paradise Island All Inclusive Adults Only
Riu Palace Paradise Island All Inclusive
Riu Paradise Inclusive Adults
Riu Palace Paradise Island All Inclusive Adults Only
Riu Palace Paradise Island Adults Only All Inclusive

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1357 out of 3145 reviews
Rating 8 - Good. 856 out of 3145 reviews
Rating 6 - Okay. 500 out of 3145 reviews
Rating 4 - Poor. 234 out of 3145 reviews
Rating 2 - Terrible. 198 out of 3145 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Pero

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To many jet ski's around beach
Stayed 5 nights in May 2025

6/10 Okay

Carlton

I did not like that there were no parties like the other rui’s
Stayed 3 nights in Apr 2025

10/10 Excellent

Brittany

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely experience excited to try all the resorts across the world thank you for leaving me with the experience I had to j cut
Stayed 2 nights in May 2025

10/10 Excellent

Yeison

Liked: Cleanliness, staff & service, property conditions & facilities
The property was perfect the only thing was that it was hard to get reservations for the restaurant
Stayed 4 nights in May 2025

6/10 Okay

Troy

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Wasn't a fan of the 15 story hotel. Only 3 elevators and one of them was usually out of commission. Dining with our group was almost impossible unless it was at the buffet. Our safe was not in working order. We spoke to the front desk and still put in a work order thru the app and it was never fixed our entire 7 day stay. Staff at the bar were not the friendliest and were slow serving because they seemed to want to finish their conversation with their coworkers first. The swim up pool was beyond filthy one day and should have really been shut down. The staff on the beach that set up the chairs were amazing. The wait staff in all the restaurants were amazing. The hotel seemed to be Out of a lot of food items while we were there. First 2 days, no bananas. Never could we order an Irish Coffee because there was no Baileys and then day 3 we could no longer get a Caramel Latte because they ran out of caramel. Came to this Riu to trial Riu's because we are going to Cancun in Oct. Riu will not be a choice.
Stayed 6 nights in May 2025

8/10 Good

Dawn Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and friendly. Hotel was clean. Did not like the peddlers on the beach. Did not like the small beach area dedicated to the guests. Did not like that it was right next to a public beach area - kind of negates the Adult Only aspect.
Stayed 4 nights in May 2025

8/10 Good

Gaye Lynne

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I was very impressed with thr dining options and the beach was wonderul The app required to book restauramts and order items for thr room didnt work half thr time. The staff at the bar were rude and unacco odating alot.. housekeeping was great
Stayed 6 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a amazing stay at the Riu! The staff was amazing! Everyone was very nice, friendly, and helpful!!! See you again soon!!! Thank you
Stayed 1 night in May 2025

10/10 Excellent

Michael J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited for pur honeymoon and from the man in the taxi cab to the resort all the way to the ticket ahent at the counter leaving this paradise were the most polite people ive been around. The resort was very clean and the all inclisive deal was well worth it! The food was very good, endless drinks was awesome and it was just a grat time!
Stayed 3 nights in May 2025

4/10 Poor

Candice Marie

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The view from our room was beautiful. The food was OK, but most of the staff was rude, the elevators wouldn’t work, they were out of coffee in the room and we had money stolen by the cleaning lady. Their Internet was very spotty so it was very difficult for me to get onto their app to make reservations. The Bahamas themselves was gorgeous, but I will not stay at this all-inclusive resort again. We have stayed at a few in. This has been the worst one.
Stayed 5 nights in May 2025

8/10 Good

Kaitlyn

Stayed 4 nights in May 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff was amazing, but there was a foul odor in the lobby and in our room (1108). Also for 2 out of the 4 days out toilet didn’t flush despite having someone come “fix it” multiple times. Also there was little to no water pressure in the shower. The swim up pool bar was also extremely dirty and had a white foam floating all over the corners of the pool. I hate complaining especially when the staff was so great, but upgrades can definitely be made.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael, El Cajon

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of the activities for people during the day. The swim up bar was really nice and they did not go cheap on the alcohol.
Stayed 5 nights in May 2025

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this resort, staff is very helpful and kind. The restaurants are wonderful. Great rooms. Right at the beach with excursions avaliable. Ive been 2x and plan on returning multiple times yearly
Stayed 4 nights in Apr 2025

6/10 Okay

Hallie Marie

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The first day we got there someone on our floor was screaming and making a huge scene. Something was leaking in our room, the bathroom shower was dirty it had rust and like green oxidation on the shower head. When booking through Expedia is said we got $1,260 resort credits, it’s not credits it’s coupons (and not good ones ($15 off a $280 massage). They don’t tell you at check in you must return your towel cards and room keys otherwise checking out is difficult. The spa credit card machine was down for 3 days so we brought cash then they didn’t have change. Overall I will probably never book with RIU again.
Stayed 5 nights in May 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff clean respectful and the shows were fun
Stayed 3 nights in May 2025

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property but not much to do. Great service and good though
Stayed 7 nights in Jan 2025

8/10 Good

Douglas

Stayed 6 nights in May 2025

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly & kind. Buffet had nice selecting, including many vegetarian options. Beds & pillows comfortable. View was beautiful. Hard to get reservations at the hotel restaurants, and yet, when they are fully booked, they appear to be half-empty. We ate at the buffet all but one night because there were no restaurant spots avaliable, even though they're was a lot of unused seating each time. Mini-bar cabinet was unlocked our whole stay & 2 bottles actually fell out of it, which we had to put back in as best we could. Bathroom could use a bit of updating (and more water pressure in the shower), and vinyl floor in bedroom was bubbling up as if there was past water damage, but nothing that affected our time there - just an observation as fellow business owners. Overall a great stay. Will choose Riu Palace again in future.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took my mother out for her birthday week, not only was it great location but everyone on the property was accommodating and friendly
Stayed 4 nights in May 2025

6/10 Okay

Deborrah Elizabeth

Travelled with group
Liked: Property conditions & facilities
Disliked: Amenities
It was small
Stayed 4 nights in Apr 2025

8/10 Good

Ilona, Travelers Rest

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is average (compared to other Riu like Cabo San Lucas with beautiful gardens and pools) this one is plain older building but it is very clean and maintained well. There is only one pool. Small pool with bar is packed with people, loud and not very inviting. Food was excellent, a lot of choices to satisfy everyone. We didn’t care for one of the specialty restaurants and didn’t try to make reservations to the others. Our room was very spacious junior suite for four people, we enjoyed the view from our balconies. Stuff was friendly and helpful. It would be a pleasant experience (the beach is beautiful with turquoise water) but there are jet skies for rent (not part of the hotel) parked right next to the dedicated area for swimming and the operators are riding the skis back and forth all day long trying to attract clients. Many times they got dangerously close and sometimes were even riding through the area for swimming. The smell of fuel was overwhelmingly strong. This is the only reason I would not recommend this place.
Stayed 5 nights in May 2025

6/10 Okay

Quanishia

Disliked: Cleanliness, staff & service, property conditions & facilities
Complained about a leak they never fixed and staff had attitudes
Stayed 3 nights in May 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities
All good
Stayed 4 nights in May 2025

10/10 Excellent

Gabriela

Stayed 5 nights in Apr 2025