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Sunset at the Palms Resort - Adults Only - All Inclusive

4.5 star property
VIP Access

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Photo gallery for Sunset at the Palms Resort - Adults Only - All Inclusive

Private beach, white sand, sun-loungers, beach umbrellas
Treetop 1-Bedroom Suite | 1 bedroom, pillow-top beds, free minibar, in-room safe
Outdoor pool
Exterior detail
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

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Norman Manley Blvd, Negril, Westmoreland
  • Place, Bloody Bay Beach
    ‪14 min walk‬
  • Place, Seven Mile Beach
    ‪19 min walk‬
  • Place, Kool Runnings Water Park
    ‪3 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪83 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite | 1 bedroom, pillow-top beds, free minibar, in-room safe

Treetop 1-Bedroom Suite

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Treetop Deluxe

Treetop Deluxe | Terrace/patio

Treetop Deluxe

8.8 out of 10
Excellent
(79 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Treetop Standard

Treetop Standard | 1 bedroom, pillow-top beds, free minibar, in-room safe

Treetop Standard

9.0 out of 10
Wonderful
(12 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Sunset at the Palms Resort - Adults Only - All Inclusive

Adults-only beachfront property with outdoor pool
At Sunset at the Palms Resort - Adults Only - All Inclusive, spend the day on the private white sand beach where you can enjoy snorkelling. Then return for a meal at one of the property's 4 restaurants.
Sunset at the Palms Resort - Adults Only - All Inclusive offers 85 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

This Negril property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

A private beach and a health club are featured at the property. An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and manicures and pedicures.
Our customers tell us they can't get enough of Sunset at the Palms Resort - Adults Only - All Inclusive's great beach location. During your stay, you're just a quick walk from Bloody Bay. Free breakfast, free WiFi in public areas and 4 restaurants are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Caribbean cuisine at Palm Grove, one of the property's 4 restaurants and 3 bars/lounges
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, a gym and a sauna
  • Guests have great things to say about the helpful staff and the beach
  • 13 minutes by foot from Bloody Bay Beach and a 2-minute drive from Seven Mile Beach
  • Airport shuttle service available for a fee
Sunset at the Palms Resort - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers. Have fun in the sun at Sunset at the Palms Resort - Adults Only - All Inclusive with summer activities such as snorkelling, scuba diving and windsurfing.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, a health club and a hot tub.

This 4.5-star Negril property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Palm Grove – This buffet restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner.
Lotus Leaf – This restaurant specialises in Fusion cuisine and only serves dinner. Reservations are required. Open selected days.
Palm Breeze Beach Grill – This beach brasserie specialises in Caribbean cuisine and only serves lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Chefs' Showcase – This theme restaurant specialises in local cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
Blue Coffee Cafe – Overlooking the pool, this café only serves light fare. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are not accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Cooking

Entertainment

On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Coffee Cafe
  • Chefs' Showcase
  • Lotus Leaf
  • Palm Breeze Beach Grill
  • Palm Grove

Things to do

  • Billiards/pool table
  • Free beach club
  • Health club
  • Hot tub
  • Kayaking
  • Library
  • Outdoor pool
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • No lift

More

  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Transport options are available for minimum 2 guests. Return airport shuttle service is available for USD 99 per person from Sangster International Airport (MJB) in Montego Bay.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunset at the Palms Resort - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 99 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sunset at the Palms Resort - Adults Only - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palms Sunset
Sunset Palms Negril
Sunset Palms Resort
Sunset Palms Resort All Inclusive
Sunset Palms Resort All Inclusive Negril
Sunset Palms Adults All Inclusive Negril
Sunset Palms Adults Inclusive
Sunset at the Palms Resort Adults Only All Inclusive
Sunset at the Palms Resort - Adults Only - All Inclusive Negril

Reviews

Sunset at the Palms Resort - Adults Only - All Inclusive Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 702 out of 1003 reviews
Rating 8 - Good. 175 out of 1003 reviews
Rating 6 - Okay. 72 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

Reviews

8/10 Good

kendra

Travelled with partner
Liked: Cleanliness, staff & service
I’ve been going for 11 years and I still love it however it’s time to improve with entertainment and to update the rooms which are now falling apart.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kamri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Unforgettable Retreat at Serenity Resort Our stay at Serenity Resort in Jamaica was the best vacation my husband and I have ever had. We are already planning to return. Arrival and Check-In From the moment we arrived, the staff greeted us warmly, and the check-in process was smooth. Accommodation The rooms and common areas were excellently maintained and very comfortable. Grounds and Landscaping The grounds were the most beautiful we have ever seen. Walking through the property felt almost spiritual, with dense, exotic, and stunning landscaping. Service Damien in the water sports area was professional and caring, especially during a medical emergency. Lynard, the groundskeeper , gave us an amazing tour and was very knowledgeable about every plant. Odien at the bar made a special drink to accommodate my cravings and was always great. Cornelius was everywhere, always greeting us with a huge smile and being very helpful. Facilities and Amenities The resort's facilities, including the pool, spa, and gym, were top-notch. Dining Experience The food was delicious with great variety, making each meal enjoyable. Overall Experience We felt at home and were sad to leave. Serenity Resort provided an unforgettable experience, and we highly recommend it. We will definitely stay there again.
Stayed 8 nights in Jun 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We can't say enough good things about everyone who works at this resort—the staff truly made our stay exceptional. From the warm welcome to the thoughtful service throughout, every team member went above and beyond. The location was absolutely beautiful, and the entire property was spotless and clearly well maintained. It was the perfect place to relax and recharge. We can’t wait to go back!
Stayed 7 nights in Jun 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for our honeymoon and we paid up for a few things, but even without the place would have been exactly what we wanted. The employees work hard and are just the nicest. We will definitely return to vacation here.
Stayed 6 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

8/10 Good

Karlee

Very nice property, best beach in Negril. Limited food selection and issues with hot
Stayed 7 nights in Jun 2025

8/10 Good

Meriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive and friendly! Service was a bit slow at times but the customer service made up for the wait. Pros: quiet, amazing staff, calm amazing white sand private beach, patio with the jungle backdrop was serene and peaceful. Cons: no fresh juices, beach closing at 7 wasn’t ideal as we wanted to walk it at night. Activities in the evening could be more creative and fun (karaoke night was fun but only happened once).
Stayed 6 nights in Jun 2025

10/10 Excellent

Tambra Louise

Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing time in Jamaica and loved our stay at the Palms. The laid back, quiet atmosphere among the jungle wildlife was exactly what we needed to relax. The seclusion of the resort made it feel very inviting and welcoming. The staff was absolutely amazing—friendly and tended to every need. The food was also delicious each and every meal! I definitely recommend getting reservations for the Lotus Leaf and Chefs Showcase. The short trip across the road to the beach was easy and it was nice to have a private section of the beach and water for guests only. Plus the Palms bar was right there for drinks and lunch at the beach if you so desired. We are already thinking of our next trip back!
Stayed 5 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A special taste of a more traditional Jamaica
Stayed 3 nights in Jun 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Shayna

Stayed 4 nights in May 2025

10/10 Excellent

Lavern

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sunset at the Palms Resort is the ideal location if you want to relax and enjoy the island pace. This resort and the staff highlights the beauty of Jamaica and we had a great time. The staff are welcoming and attentive without being intrusive and the team under Chef Michael is amazing (Jamaica night was the best of Jamaican cuisine). Respect to the pastry chefs :)
Stayed 4 nights in May 2025

10/10 Excellent

JAMES

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the staff was excellent!!!
Stayed 6 nights in Jun 2025

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is for lovers not party animals. Food is excellent, pool area quiet and serene. Private beach is phenomenal, great drinks and food. Wait staff and bartenders can’t be beat. Most beautiful tropical grounds in Jamaica. Rooms and beds very comfortable. Nothing like waking up to doves,woodpecker’s and goats. Rooms have flat screen tv’s but never turned on in 14 days. The Management is at your service 24/7 and very hangs on. Brenda and her ladies at the spa are exceptional. We will be back!
Stayed 13 nights in Jun 2025

8/10 Good

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
The resort was beautiful and well kept. The private beach was the highlight of the trip. Buffet food was only okay, but the Chef’s Showcase dinner was fantastic.
Stayed 4 nights in Jun 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sunset at the Palms employs a very friendly, accommodating staff. They ensured we had plenty of food to eat and drinks of our choice.
Stayed 16 nights in May 2025

10/10 Excellent

DAISY ORTIZ

Stayed 4 nights in Jun 2025

10/10 Excellent

Mia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved staying here! This resort was so relaxing and the employees are the best. Food was amazing.
Stayed 7 nights in Jun 2025

10/10 Excellent

YADACHI GLEN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We felt like we were the only ones there... which was not bad. We loved it. It was there slow season. For us it was perfect. We had a wet side of the side of the bed, we think from an afternoon rain. We let them know and they moved all our stuff to another room while we went on an excursion. So perfect.not a care in the world. Food was good, drinks were awesome and they filled our 40 oz tumblers with jiggy coffee or cocktails! Total win! We will be back!
Stayed 4 nights in Jun 2025

10/10 Excellent

Angela, teaneck

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I have just returned from another wonderful week at Sunset at the Palms. Everything was perfect. The staff at this hotel go above and beyond to make your stay a memorable one. It was our second time vacationing here, and there was even a dinner to welcome the "Return Guests". I thought the food was very good. I liked that there was always a Jamaican option, which allowed you to sample foods and fruits of the island. The staff here is the absolute best. Whoever does the hiring and training of the staff have done a fantastic job. Congratulations. My husband and I had the couples massage with Brenda and Sherica. We opted for the "deep tissue" massage and it was wonderful. Paul at the Piano bar is very talented, and we enjoyed listening to him play as well as listening to his funny stories and singing along. Some nights there was a Reggae band and steel pans. This resort is not for vacationers who want a more party atmosphere. The crowd tends to be older and thus a quieter vibe to the resort. The motto here is "you come as a guest; you leave as a friend; you return as family". Sunset at the Palms lives up to this motto. We will be back.
Stayed 6 nights in Jun 2025

10/10 Excellent

Shariff, Elgin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff
Stayed 4 nights in May 2025

10/10 Excellent

Kelly Lynn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a tropical rainforest paradise! The birds and flora/fauna were gorgeous. The staff were outstanding. The food was good at the a la carte options...we did not eat from the buffet. The beach and the thatched umbrella huts were amazing. The only thing we noticed were that there were some minor repairs that needed to happen (leaking air conditioners in both of the rooms we had, a lot of the lighting along the pathways are out, the shower heads were falling off the wall.)
Stayed 4 nights in May 2025

6/10 Okay

KYLE

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is beautiful, the staff are very friendly. We did not have access to any wifi in our room as claimed, and the phone in our room was not connected to anything. We asked the staff about it, they told us they'd send maintenance, we never heard back, on the final day they apologized for the "very minor inconvenience" that ultimately cost me about $200cad we probably could have put towards a better maintained property. No phone in the room is a bit of a issue if you'd like to use room service, in addition the cleaning staff had taken out umbrella for some reason, and we had to wait out a crazy rain storm to get to dinner without getting soaked, and were unable to do anything about it as we had no wifi/no phone in our room. The daily buffets were great, however I can't say the same for the fancier meals we had to make reservations for, serving sizes were extremely small, and had to wait over a hour to be served our meals. We ended up canceling our second reservation as we weren't willing to wait a hour to be served literally one shrimp, and two small pieces of calamari. (Although that single shrimp was tasty) The "safe" driver the hotel offered to get to a nearby ATM, made us feel extremely unsafe, we would have rather walked, rather than being trapped in his cab. (License plate PG4000)
Stayed 6 nights in May 2025

2/10 Terrible

Razvan

Travelled with partner
Disliked: Amenities, property conditions & facilities
The place has nothing to do. I felt like I went to a regular hotel here in the states. No activities, no spa, no gym, 1 restaurant only operating. Coffee machine was broken down. The beach was across the street- on heavy traffic. It was just awful. We had to book another vacation somewhere else because my husband is allergic to cats and they had a bunch of cats around. They penalized us for 2 nights no reimbursement. The vegetation is beautiful, however is not what I was expecting from an all Inclusive resort. I cannot call it a resort.
Stayed 5 nights in May 2025

8/10 Good

Margarita

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, unique lodging . Great environment .
Stayed 7 nights in May 2025