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Tensing Pen Hotel

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Aerial view
Aerial view
Tree House | In-room safe, iron/ironing board, free WiFi, individually decorated
Tree House | In-room safe, iron/ironing board, free WiFi, individually decorated
Point of interest

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
West End Road, P.O. Box 3013, Negril, Westmoreland
  • Place, Rick's Cafe
    ‪4 min walk‬
  • Place, Negril Lighthouse
    ‪20 min walk‬
  • Place, Negril Cliffs
    ‪2 min drive‬

Room options

View all photos for Premier Room, 1 King Bed, Garden View, Garden Area

A neatly made bed with white linens and a striped blanket, two bedside lamps, and a painting of a sailboat on the wall.

Premier Room, 1 King Bed, Garden View, Garden Area

  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Villa, 3 Bedrooms, Ocean View, Sea Facing

A two-story building with a stone facade and thatched roof balconies.

Panoramic Villa, 3 Bedrooms, Ocean View, Sea Facing

  • Ocean view
  • 96 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | In-room safe, iron/ironing board, free WiFi, individually decorated

Deluxe Room, 1 King Bed, Ocean View

  • Ocean view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Garden View

Superior Garden View | In-room safe, iron/ironing board, free WiFi, individually decorated

Superior Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Tensing Pen Hotel

Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, massage/treatment rooms and concierge services are on-site.
Tensing Pen Hotel offers 24 air-conditioned accommodations with a safe and an iron/ironing board. Each accommodation is individually furnished and decorated. This Negril hotel provides complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and body scrubs.
During your stay at Tensing Pen Hotel, you're just a quick walk from Rick's Cafe. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Caribbean cuisine and ocean views while dining at The Lodge
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes yoga classes
  • Just a 2-minute drive from Negril Cliffs and 11 minutes from Seven Mile Beach
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, spa services, and a terrace are also featured at the luxury Tensing Pen Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Negril hotel.

Guests are served a free continental breakfast daily from 7:30 AM to 10:30 AM.
The Lodge – Overlooking the ocean, this restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service is available.

Awards and affiliations

Tensing Pen Hotel is listed in the 2021 Travel + Leisure 500.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • The Lodge

Things to do

  • Books
  • Games
  • Outdoor pool
  • Shopping
  • Yoga classes

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • No lift
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 60.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 100 per room (one-way)
  • Airport shuttle fee per child: USD 100 (one-way), (from 6 to 12 years old)
  • Rollaway bed fee: USD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Tensing Pen Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Pen Hotel
Tensing Pen
Tensing Pen Hotel
Tensing Pen Hotel Negril
Tensing Pen Negril
Tensing Pen Jamaica
Tensing Pen Hotel Hotel
Tensing Pen Hotel Negril
Tensing Pen Hotel Hotel Negril

Tensing Pen Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 201 out of 247 reviews
Rating 8 - Good. 37 out of 247 reviews
Rating 6 - Okay. 5 out of 247 reviews
Rating 4 - Poor. 4 out of 247 reviews
Rating 2 - Terrible. 0 out of 247 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the staff was extremely pleasant and very helpful.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Staff was excellent and the hotel was nice
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Geronimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for a quiet relaxing place to take it slow & easy, THIS IS IT!! Phenomenal views & access to the ocean off some short cliffs, water is crystal clear & very good snorkeling. Food is great at their reestaurant & the staff is super accomodating. GREAT spot. We will be returnming very soon
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property on the West End. We have stayed in Negril many times and this is by far one of the best resorts we have stayed. The location is perfect. The staff is incredible and Paul, the lifeguard, is a dear friend we met a few years ago. The Lodge food is amazing. And the 3 dogs there are sweethearts. Just a great laid back vibe you would expect in Negril.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
All we imagined and more
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
Top Location!
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Loved the location on the cliffs. The resort is clean. There are beautiful sunsets nightly. Laid back feel. A great place to reset. Paul the lifeguard goes above and beyond.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful views and resort

Beautiful resort, we only stayed for one night and loved it, wish we stayed longer! The location is stunning!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Shanta

Liked: Cleanliness, amenities, property conditions & facilities
The property is very beautiful, quiet, peaceful, and serene.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a beautiful property in such a special place. It wasn’t very busy when I was there, but I think even if it was, it would feel very peaceful. The staff is amazing. Just absolutely amazing. I’m also including the Rhodesian Ridgeback dogs that just wander around the property. Theyre sweethearts. I feel bad for how many people feed them, though. Such a magical spot, the cliffs, the ocean, the aesthetic of everything. I highly recommend.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

ALLEN T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful.
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Michael Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly hospitable staff. Great location away from crowds of 7mile. Stop at Murphy’s for their pineapple lobster, Miss Penny’s and Kool Vybez.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing and chill atmosphere. Friendly and helpful staff.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing, romantic, beautiful place. Staff were awesome! food delicious.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a great place beautiful and the best of all great customers service very friendly staff I wish all Jamaica was like this place the price is the best part the food is incredible the drinks are great my room was the must beautiful room and very clean the staff is all great thank you all for the great time I will recommend this place to anyone who like to have a great and peaceful time
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
The place was quiet and unique. AC was cool and they cleaned up well after hurricane.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Chrystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone extremely help and nice, would recommend 10/10
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Allison

Liked: Staff & service
Goergous property grounds and staff. Incredible location. The room itself was dirty and unkept. Do not stay in garden room if you are looking for luxury. Food is meh.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Nadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about Tensing. It took me 3 weeks to find this place. The hotel staffs were excellent including our driver Tony. My hubby and I had a wonderful time and the scenery is so beautiful. Thanks guyssss !!!! Def gonna recommend you guys to our friends and family
Verified

10/10 Excellent

Rory

Liked: Cleanliness, property conditions & facilities
Tensing Pen has beautifully recovered from Hurricane Melissa. The photos truly don’t do it justice. The grounds are stunning, perched right at the edge of the cliffs with breathtaking views of the sea. A continental breakfast is included and more than enough to start your day satisfied. You can swim and snorkel right off the property, which was one of the highlights of our stay. Paul, the lifeguard, guided us while snorkeling and pointed out incredible marine life. I wish I had an underwater camera — it was majestic. He even dove deep to retrieve sea creatures from the ocean floor to show us up close. We saw a giant manta ray, tiger fish, and blowfish. Absolutely unforgettable. The on-site restaurant is one of the most popular in the area, so reservations are highly recommended. The sunsets are spectacular, the atmosphere serene and relaxing, and the staff warm, friendly, and courteous. I would definitely return.
Essentials
Breakfast
Breakfast
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tensing Pen is a fabulous place. It’s showing its age a bit, and isn’t what was when I came in 2012, when it was world class, but then Negril seems to have struggled a bit as well. Despite these deficits, it remains an amazing place to completely relax, unwind, and go off grid. If you like the bohemian feel and want to step away to another world, this is the spot. The natural beauty, combined with great food, and wonderful staff make this a hidden gem.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

CHERYL

Liked: Cleanliness, staff & service, amenities
Enjoyed every part of this resort. Quiet, intimate, great food, beautiful grounds, amazing cliffs, no beach beggars, friendly staff, 3 beautiful dogs on site, snorkeling and bridge jumping! Just a great experience and I will definitely go back and recommend. If you are looking for a crazy drunken party scene you won’t find it here. If you want cheap all inclusive food you won’t find it here. This is a place to unwind and relax. Perfect for what we wanted.
Verified

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What an amazing experience - Tensing Pen!

Tensing Pen was by far one of the best resorts we have ever stayed at. The staff and team at the resort were friendly and personal. I went for my birthday and they all wished me warm wishes on the day. They went out of their way to make us feel like valued guests, something you don’t experience at a large resort. Their accommodations are wonderful and the location is a dream. From check in, to dinner to hanging out by the pool at the resort, truly an experience we will never forget. The Tensing Pen resort is the best out there.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Magical Retreat - Tensing Pen Hotel What a beautiful surprise! My husband and I travel extensively, and we believe that the hotel you choose plays a significant role in making a vacation truly memorable. I can’t say enough good things about the Tensing Hotel—it’s simply magical. From the moment we arrived, it felt as though we had the entire place to ourselves. We stayed in a villa with an ocean view, and it was worth every penny of the upgrade. Waking up to the sight of the ocean each morning was nothing short of breathtaking. The food at Tensing is exquisite. The quality, the menu—everything is prepared fresh to order by a talented chef. It’s a paradise, secluded yet sophisticated, with a design that beautifully reflects Jamaican culture. We are definitely coming back! Beyond the hotel itself, the Jamaican people are incredibly kind and welcoming, which added to the overall experience. I don’t think this warmth is unique to just this hotel; it seems to be a hallmark of Jamaican hospitality in general.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

teresita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want peace and relaxation, this place is perfect. Great scenery, quiet and beautiful.
Stayed 3 nights in May 2022