See all properties

Hotel Fire & Ice

4.5 star property

Choose dates to view prices

Photo gallery for Hotel Fire & Ice

Sauna, steam room, massages
Lunch and dinner served, local cuisine
Baum Chalet, 1 Queen Bed, Garden View | View from room
Meeting facility
Lunch and dinner served, local cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Gym
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
An der Skihalle 1, Neuss, NW, 41472
  • Place, Jever Fun Skihalle
    ‪1 min walk‬
  • Place, Museum Insel Hombroich
    ‪6 min drive‬
  • Place, Messe Düsseldorf
    ‪18 min drive‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Twin Room, 1 Single Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Twin Room, 1 Single Bed

  • 24 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Twin Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

Family Suite | Premium bedding, down duvets, pillow-top beds, in-room safe

Family Suite

8.0 out of 10
Very good
(2 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Baum Chalet, 1 Queen Bed, Garden View

Baum Chalet, 1 Queen Bed, Garden View | Premium bedding, down duvets, pillow-top beds, in-room safe

Baum Chalet, 1 Queen Bed, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Adina Apartment Hotel Dusseldorf
  • Pool
  • Kitchen
  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, 429 reviews
The price is CHF 87
includes taxes & fees
9 Nov - 10 Nov
Adina Apartment Hotel Dusseldorf

About this property

Hotel Fire & Ice

Luxury hotel with full-service spa and ski-in/ski-out access
With direct access to the slopes, Hotel Fire & Ice makes guests feel at home with amenities such as a restaurant and a full-service spa. Change of towels is available on request
Hotel Fire & Ice offers 101 accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include ski-in/ski-out access, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
During your stay at Hotel Fire & Ice, you're just a quick walk from Jever Fun Skihalle. Free WiFi in public areas, 2 bars and a full-service spa are available.
  • Free WiFi
  • Enjoy local cuisine while dining at Salzburger Hochalm
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 14 minutes by car from Marktplatz and 14 minutes from Konigsallee
Have fun with on-site winter activities, including downhill skiing, snowboarding and sledging. After a day on the slopes, indulge in a treatment at the full-service spa or enjoy one of the other amenities, including a fitness centre and a steam room. Conveniences like ski storage, skiing lessons and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

There's a restaurant on site. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Neuss hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 11:30 AM.
Salzburger Hochalm – This restaurant specialises in local cuisine and serves lunch and dinner. A children's menu is available.
Jausenstadl – On-site buffet restaurant. Open daily.
Salzburger Alm Biergarten – On-site restaurant. Open selected days.
Pistenlounge – This lobby lounge serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Viva Bar – On-site bar. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 6 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:30 AM on weekends; EUR 24.50 for adults and EUR 12.25 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Jausenstadl
  • Pistenlounge
  • Salzburger Alm Biergarten
  • Salzburger Hochalm
  • Viva Bar

Things to do

  • Downhill skiing
  • Full-service spa
  • Gym
  • Mini golf
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snowboarding
  • Steam room

Family friendly

  • Art supplies
  • Children's games
  • High chair
  • Laundry facilities
  • Mini golf
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • Conference centre (269 square foot of space)

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24.50 for adults and from EUR 12.25 for children
  • Uncovered self-parking fee: EUR 6 per day
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Fire Ice Neuss
Hotel Fire & Ice
Hotel Fire & Ice Neuss
Hotel Fire Ice Neuss
Hotel Fire Ice
Hotel Fire & Ice Hotel
Hotel Fire & Ice Neuss
Hotel Fire & Ice Hotel Neuss